BibTeX record journals/sqj/SantosOS09

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@article{DBLP:journals/sqj/SantosOS09,
  author       = {Rodrigo Pinheiro dos Santos and
                  K{\'{a}}thia Mar{\c{c}}al de Oliveira and
                  Wander Pereira da Silva},
  title        = {Evaluating the service quality of software providers appraised in
                  {CMM/CMMI}},
  journal      = {Softw. Qual. J.},
  volume       = {17},
  number       = {3},
  pages        = {283--301},
  year         = {2009},
  url          = {https://doi.org/10.1007/s11219-008-9065-4},
  doi          = {10.1007/S11219-008-9065-4},
  timestamp    = {Sun, 22 Oct 2023 11:14:56 +0200},
  biburl       = {https://dblp.org/rec/journals/sqj/SantosOS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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