BibTeX record journals/ors/Shumsky04

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@article{DBLP:journals/ors/Shumsky04,
  author       = {Robert A. Shumsky},
  title        = {Approximation and analysis of a call center with flexible and specialized
                  servers},
  journal      = {{OR} Spectr.},
  volume       = {26},
  number       = {3},
  pages        = {307--330},
  year         = {2004},
  url          = {https://doi.org/10.1007/s00291-004-0163-9},
  doi          = {10.1007/S00291-004-0163-9},
  timestamp    = {Fri, 06 Mar 2020 22:00:42 +0100},
  biburl       = {https://dblp.org/rec/journals/ors/Shumsky04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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