BibTeX record journals/ijssmet/ValienteVR11

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@article{DBLP:journals/ijssmet/ValienteVR11,
  author       = {Mar{\'{\i}}a{-}Cruz Valiente and
                  Cristina Vicente{-}Chicote and
                  Daniel Rodr{\'{\i}}guez},
  title        = {An Ontology-Based and Model-Driven Approach for Designing {IT} Service
                  Management Systems},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {2},
  number       = {2},
  pages        = {65--81},
  year         = {2011},
  url          = {https://doi.org/10.4018/jssmet.2011040104},
  doi          = {10.4018/JSSMET.2011040104},
  timestamp    = {Wed, 10 Nov 2021 16:22:53 +0100},
  biburl       = {https://dblp.org/rec/journals/ijssmet/ValienteVR11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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