BibTeX record journals/ibmrd/BuckleyE0LPRV14

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@article{DBLP:journals/ibmrd/BuckleyE0LPRV14,
  author       = {Stephen J. Buckley and
                  Markus Ettl and
                  Prateek Jain and
                  Ronny Luss and
                  Marek Petrik and
                  Rajesh Kumar Ravi and
                  Chitra Venkatramani},
  title        = {Social media and customer behavior analytics for personalized customer
                  engagements},
  journal      = {{IBM} J. Res. Dev.},
  volume       = {58},
  number       = {5/6},
  year         = {2014},
  url          = {https://doi.org/10.1147/JRD.2014.2344515},
  doi          = {10.1147/JRD.2014.2344515},
  timestamp    = {Fri, 13 Mar 2020 10:54:33 +0100},
  biburl       = {https://dblp.org/rec/journals/ibmrd/BuckleyE0LPRV14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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