BibTeX record journals/hmd/SackmannKR08

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@article{DBLP:journals/hmd/SackmannKR08,
  author       = {Stefan Sackmann and
                  Dennis Kundisch and
                  Markus Ruch},
  title        = {CRM, Kundenbewertung und Risk-Return-Steuerung im betrieblichen Einsatz},
  journal      = {{HMD} Prax. Wirtsch.},
  volume       = {259},
  pages        = {21--31},
  year         = {2008},
  url          = {http://www.dpunkt.de/hmdissues/259/02.php},
  doi          = {10.1007/BF03341171},
  timestamp    = {Fri, 27 Nov 2020 12:33:52 +0100},
  biburl       = {https://dblp.org/rec/journals/hmd/SackmannKR08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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