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BibTeX record journals/fss/ChienT00
@article{DBLP:journals/fss/ChienT00, author = {Cheng{-}Ju Chien and Hui{-}Hua Tsai}, title = {Using fuzzy numbers to evaluate perceived service quality}, journal = {Fuzzy Sets Syst.}, volume = {116}, number = {2}, pages = {289--300}, year = {2000}, url = {https://doi.org/10.1016/S0165-0114(98)00239-5}, doi = {10.1016/S0165-0114(98)00239-5}, timestamp = {Wed, 19 Feb 2020 20:49:28 +0100}, biburl = {https://dblp.org/rec/journals/fss/ChienT00.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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