BibTeX record journals/dsj/BrohmanPMZPW09

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@article{DBLP:journals/dsj/BrohmanPMZPW09,
  author       = {M. Kathryn Brohman and
                  Gabriele Piccoli and
                  Patrick Martin and
                  Farhana H. Zulkernine and
                  A. Parasuraman and
                  Richard T. Watson},
  title        = {A Design Theory Approach to Building Strategic Network-Based Customer
                  Service Systems},
  journal      = {Decis. Sci.},
  volume       = {40},
  number       = {3},
  pages        = {403--430},
  year         = {2009},
  url          = {https://doi.org/10.1111/j.1540-5915.2009.00242.x},
  doi          = {10.1111/J.1540-5915.2009.00242.X},
  timestamp    = {Sun, 02 Oct 2022 15:33:46 +0200},
  biburl       = {https://dblp.org/rec/journals/dsj/BrohmanPMZPW09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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