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BibTeX record journals/bpmj/TrkmanMVG15
@article{DBLP:journals/bpmj/TrkmanMVG15, author = {Peter Trkman and Willem Mertens and Stijn Viaene and Paul Gemmel}, title = {From business process management to customer process management}, journal = {Bus. Process. Manag. J.}, volume = {21}, number = {2}, pages = {250--266}, year = {2015}, url = {https://doi.org/10.1108/BPMJ-02-2014-0010}, doi = {10.1108/BPMJ-02-2014-0010}, timestamp = {Thu, 18 Jun 2020 22:06:27 +0200}, biburl = {https://dblp.org/rec/journals/bpmj/TrkmanMVG15.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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