BibTeX record journals/bise/Gneiser10

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@article{DBLP:journals/bise/Gneiser10,
  author       = {Martin Gneiser},
  title        = {Value-Based {CRM}},
  journal      = {Bus. Inf. Syst. Eng.},
  volume       = {2},
  number       = {2},
  pages        = {95--103},
  year         = {2010},
  url          = {https://doi.org/10.1007/s12599-010-0095-7},
  doi          = {10.1007/S12599-010-0095-7},
  timestamp    = {Fri, 06 Mar 2020 21:58:44 +0100},
  biburl       = {https://dblp.org/rec/journals/bise/Gneiser10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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