BibTeX record conf/sac/RamanathanRG09

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@inproceedings{DBLP:conf/sac/RamanathanRG09,
  author       = {Jay Ramanathan and
                  Rajiv Ramnath and
                  Randall Glassgow},
  editor       = {Sung Y. Shin and
                  Sascha Ossowski},
  title        = {The people, the process or the technology?: Using the {ACE} framework
                  to make tradeoffs in service delivery improvement},
  booktitle    = {Proceedings of the 2009 {ACM} Symposium on Applied Computing (SAC),
                  Honolulu, Hawaii, USA, March 9-12, 2009},
  pages        = {259--264},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1529282.1529338},
  doi          = {10.1145/1529282.1529338},
  timestamp    = {Tue, 06 Nov 2018 11:06:49 +0100},
  biburl       = {https://dblp.org/rec/conf/sac/RamanathanRG09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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