BibTeX record conf/refsq/RegevHGW09

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@inproceedings{DBLP:conf/refsq/RegevHGW09,
  author    = {Gil Regev and
               Olivier Hayard and
               Donald C. Gause and
               Alain Wegmann},
  editor    = {Martin Glinz and
               Patrick Heymans},
  title     = {Toward a Service Management Quality Model},
  booktitle = {Requirements Engineering: Foundation for Software Quality, 15th International
               Working Conference, {REFSQ} 2009, Amsterdam, The Netherlands, June
               8-9, 2009, Proceedings},
  series    = {Lecture Notes in Computer Science},
  volume    = {5512},
  pages     = {16--21},
  publisher = {Springer},
  year      = {2009},
  url       = {https://doi.org/10.1007/978-3-642-02050-6\_2},
  doi       = {10.1007/978-3-642-02050-6\_2},
  timestamp = {Tue, 14 May 2019 10:00:39 +0200},
  biburl    = {https://dblp.org/rec/conf/refsq/RegevHGW09.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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