BibTeX record conf/refsq/RegevHGW09

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@inproceedings{DBLP:conf/refsq/RegevHGW09,
  author       = {Gil Regev and
                  Olivier Hayard and
                  Donald C. Gause and
                  Alain Wegmann},
  editor       = {Martin Glinz and
                  Patrick Heymans},
  title        = {Toward a Service Management Quality Model},
  booktitle    = {Requirements Engineering: Foundation for Software Quality, 15th International
                  Working Conference, {REFSQ} 2009, Amsterdam, The Netherlands, June
                  8-9, 2009, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {5512},
  pages        = {16--21},
  publisher    = {Springer},
  year         = {2009},
  url          = {https://doi.org/10.1007/978-3-642-02050-6\_2},
  doi          = {10.1007/978-3-642-02050-6\_2},
  timestamp    = {Tue, 14 May 2019 10:00:39 +0200},
  biburl       = {https://dblp.org/rec/conf/refsq/RegevHGW09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}