BibTeX record conf/im/LimaSCOSM11

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@inproceedings{DBLP:conf/im/LimaSCOSM11,
  author       = {Alberto Sampaio Lima and
                  Jos{\'{e}} Neuman de Souza and
                  Arthur de Castro Callado and
                  J. Augusto Oliveira and
                  Jacques Philippe Sauv{\'{e}} and
                  Ant{\~{a}}o Moura},
  editor       = {Nazim Agoulmine and
                  Claudio Bartolini and
                  Tom Pfeifer and
                  Declan O'Sullivan},
  title        = {A business-driven {IT} services improvement model},
  booktitle    = {Proceedings of the 12th {IFIP/IEEE} International Symposium on Integrated
                  Network Management, {IM} 2011, Dublin, Ireland, 23-27 May 2011},
  pages        = {1095--1102},
  publisher    = {{IEEE}},
  year         = {2011},
  url          = {https://doi.org/10.1109/INM.2011.5990519},
  doi          = {10.1109/INM.2011.5990519},
  timestamp    = {Tue, 15 Jun 2021 16:48:06 +0200},
  biburl       = {https://dblp.org/rec/conf/im/LimaSCOSM11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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