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BibTeX record conf/iiwas/MezianiS10
@inproceedings{DBLP:conf/iiwas/MezianiS10, author = {Rachid Meziani and Imad Saleh}, editor = {Gabriele Kotsis and David Taniar and Eric Pardede and Imad Saleh and Ismail Khalil}, title = {e-government: ITIL-based service management case study}, booktitle = {iiWAS'2010 - The 12th International Conference on Information Integration and Web-based Applications and Services, 8-10 November 2010, Paris, France}, pages = {509--516}, publisher = {{ACM}}, year = {2010}, url = {https://doi.org/10.1145/1967486.1967565}, doi = {10.1145/1967486.1967565}, timestamp = {Tue, 06 Nov 2018 16:58:38 +0100}, biburl = {https://dblp.org/rec/conf/iiwas/MezianiS10.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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