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BibTeX record conf/ifip8-2/DevadossC08
@inproceedings{DBLP:conf/ifip8-2/DevadossC08, author = {Paul Raj Devadoss and Mike W. Chiasson}, editor = {Michael I. Barrett and Elizabeth J. Davidson and Catherine A. Middleton and Janice I. DeGross}, title = {Complicating Utopian and Dystopian Views of Automation: An Investigation of the Work and Knowledge Involved in the Call Center Offshoring Industry in India}, booktitle = {Information Technology in the Service Economy: Challenges and Possibilities for the 21st Century - {IFIP} {TC8} {WG8.2} International Working Conference August 10-13, 2008, Toronto, Ontario, Canada}, series = {{IFIP} Advances in Information and Communication Technology}, volume = {267}, pages = {331--339}, publisher = {Springer}, year = {2008}, url = {https://doi.org/10.1007/978-0-387-09768-8\_24}, doi = {10.1007/978-0-387-09768-8\_24}, timestamp = {Thu, 12 Mar 2020 11:37:05 +0100}, biburl = {https://dblp.org/rec/conf/ifip8-2/DevadossC08.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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