BibTeX record conf/edoc/NezhadBGSS10

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@inproceedings{DBLP:conf/edoc/NezhadBGSS10,
  author       = {Hamid R. Motahari Nezhad and
                  Claudio Bartolini and
                  Sven Graupner and
                  Sharad Singhal and
                  Susan Spence},
  title        = {{IT} Support Conversation Manager: {A} Conversation-Centered Approach
                  and Tool for Managing Best Practice {IT} Processes},
  booktitle    = {Proceedings of the 14th {IEEE} International Enterprise Distributed
                  Object Computing Conference, {EDOC} 2010, Vit{\'{o}}ria, Brazil,
                  25-29 October 2010},
  pages        = {247--256},
  publisher    = {{IEEE} Computer Society},
  year         = {2010},
  url          = {https://doi.org/10.1109/EDOC.2010.20},
  doi          = {10.1109/EDOC.2010.20},
  timestamp    = {Fri, 24 Mar 2023 00:04:50 +0100},
  biburl       = {https://dblp.org/rec/conf/edoc/NezhadBGSS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}