BibTeX record conf/criwg/PenichetGLT06

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@inproceedings{DBLP:conf/criwg/PenichetGLT06,
  author       = {Victor M. Ruiz Penichet and
                  Jos{\'{e}} A. Gallud and
                  Mar{\'{\i}}a Dolores Lozano and
                  Manuel Tobarra},
  editor       = {Yannis A. Dimitriadis and
                  Ilze Zigurs and
                  Eduardo G{\'{o}}mez{-}S{\'{a}}nchez},
  title        = {Web Management of Citizens' Complaints and Suggestions},
  booktitle    = {Groupware: Design, Implementation, and Use, 12th International Workshop,
                  {CRIWG} 2006, Medina del Campo, Spain, September 17-21, 2006, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4154},
  pages        = {341--348},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/11853862\_27},
  doi          = {10.1007/11853862\_27},
  timestamp    = {Wed, 22 Mar 2023 21:20:48 +0100},
  biburl       = {https://dblp.org/rec/conf/criwg/PenichetGLT06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}