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BibTeX record conf/cikm/WuYYW09
@inproceedings{DBLP:conf/cikm/WuYYW09, author = {Bin Wu and Qi Ye and Shengqi Yang and Bai Wang}, editor = {Jun Wang and Shi Zhou and Dell Zhang}, title = {Group {CRM:} a new telecom {CRM} framework from social network perspective}, booktitle = {Proceeding of the {ACM} First International Workshop on Complex Networks Meet Information {\&} Knowledge Management, {CIKM-CNIKM} 2009, Hong Kong, China, November 6, 2009}, pages = {3--10}, publisher = {{ACM}}, year = {2009}, url = {https://doi.org/10.1145/1651274.1651277}, doi = {10.1145/1651274.1651277}, timestamp = {Wed, 12 Feb 2020 08:32:56 +0100}, biburl = {https://dblp.org/rec/conf/cikm/WuYYW09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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