BibTeX record conf/cikm/MariappanPRDPR16

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@inproceedings{DBLP:conf/cikm/MariappanPRDPR16,
  author       = {Ragunathan Mariappan and
                  Balaji Peddamuthu and
                  Preethi R. Raajaratnam and
                  Sandipan Dandapat and
                  Neeta Pande and
                  Shourya Roy},
  editor       = {Snehasis Mukhopadhyay and
                  ChengXiang Zhai and
                  Elisa Bertino and
                  Fabio Crestani and
                  Javed Mostafa and
                  Jie Tang and
                  Luo Si and
                  Xiaofang Zhou and
                  Yi Chang and
                  Yunyao Li and
                  Parikshit Sondhi},
  title        = {{QART:} {A} Tool for Quality Assurance in Real-Time in Contact Centers},
  booktitle    = {Proceedings of the 25th {ACM} International Conference on Information
                  and Knowledge Management, {CIKM} 2016, Indianapolis, IN, USA, October
                  24-28, 2016},
  pages        = {2493--2496},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2983323.2983342},
  doi          = {10.1145/2983323.2983342},
  timestamp    = {Thu, 13 Aug 2020 18:13:41 +0200},
  biburl       = {https://dblp.org/rec/conf/cikm/MariappanPRDPR16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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