BibTeX record conf/cikm/ByrdNTPCGV08

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  author    = {Roy J. Byrd and
               Mary S. Neff and
               Wilfried Teiken and
               Youngja Park and
               Keh{-}Shin F. Cheng and
               Stephen C. Gates and
               Karthik Visweswariah},
  editor    = {James G. Shanahan and
               Sihem Amer{-}Yahia and
               Ioana Manolescu and
               Yi Zhang and
               David A. Evans and
               Aleksander Kolcz and
               Key{-}Sun Choi and
               Abdur Chowdhury},
  title     = {Semi-automated logging of contact center telephone calls},
  booktitle = {Proceedings of the 17th {ACM} Conference on Information and Knowledge
               Management, {CIKM} 2008, Napa Valley, California, USA, October 26-30,
  pages     = {133--142},
  publisher = {{ACM}},
  year      = {2008},
  url       = {},
  doi       = {10.1145/1458082.1458103},
  timestamp = {Tue, 06 Nov 2018 16:57:45 +0100},
  biburl    = {},
  bibsource = {dblp computer science bibliography,}
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