BibTeX record conf/IEEEscc/BoseHS08

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@inproceedings{DBLP:conf/IEEEscc/BoseHS08,
  author       = {Abhijit Bose and
                  Aliza Heching and
                  Sambit Sahu},
  title        = {A Framework for Model-Based Continuous Improvement of Global {IT}
                  Service Delivery Operations},
  booktitle    = {2008 {IEEE} International Conference on Services Computing {(SCC}
                  2008), 8-11 July 2008, Honolulu, Hawaii, {USA}},
  pages        = {197--204},
  publisher    = {{IEEE} Computer Society},
  year         = {2008},
  url          = {https://doi.org/10.1109/SCC.2008.160},
  doi          = {10.1109/SCC.2008.160},
  timestamp    = {Fri, 24 Mar 2023 00:03:07 +0100},
  biburl       = {https://dblp.org/rec/conf/IEEEscc/BoseHS08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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