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2010 – 2019
- 2014
[j3]Lukasz Ostrowski, Markus Helfert
, Nelson Gama:
Ontology engineering step in design science research methodology: a technique to gather and reuse knowledge. Behav. Inf. Technol. 33(5): 443-451 (2014)- [j2]Marco Vicente, Nelson Gama, Miguel Mira da Silva:
A Business Motivation Model for IT Service Management. Int. J. Inf. Syst. Model. Des. 5(1): 83-107 (2014) - [c10]Nelson Gama, Marco Vicente, Miguel Mira da Silva:
ITIL Metamodel. ICSOC 2014: 486-493 - 2013
- [c9]Marco Vicente, Nelson Gama, Miguel Mira da Silva:
Using ArchiMate and TOGAF to Understand the Enterprise Architecture and ITIL Relationship. CAiSE Workshops 2013: 134-145 - [c8]Marco Vicente, Nelson Gama, Miguel Mira da Silva:
The Value of ITIL in Enterprise Architecture. EDOC 2013: 147-152 - [c7]Marco Vicente, Nelson Gama, Miguel Mira da Silva:
Modeling ITIL Business Motivation Model in ArchiMate. IESS 2013: 86-99 - [c6]Nelson Gama, Maria do Mar Rosa, Miguel Mira da Silva:
IT Services Reference Catalog. IM 2013: 764-767 - [c5]Marco Vicente, Nelson Gama, Miguel Mira da Silva:
Using ArchiMate to Represent ITIL Metamodel. CBI 2013: 270-275 - 2012
- [c4]Nelson Gama, Lukasz Ostrowski, Miguel Mira da Silva:
Developing a Conceptual Framework to Structure an IT Organization using an Ontology Engineering Methodology. DCNET/ICE-B/OPTICS 2012: 174-179 - [c3]Nelson Gama, Pedro Sousa, Miguel Mira da Silva:
Integrating Enterprise Architecture and IT Service Management. ISD 2012: 153-165 - [c2]Maria do Mar Rosa, Nelson Gama, Miguel Mira da Silva:
A Method for Identifying IT Services Using Incidents. QUATIC 2012: 172-177 - 2011
- [j1]Nelson Gama, Raúl Nunes da Silva, Miguel Mira da Silva:
Using People-CMM for Diminishing Resistance to ITIL. Int. J. Hum. Cap. Inf. Technol. Prof. 2(3): 29-43 (2011) - 2010
- [c1]Raúl Nunes da Silva, Miguel Mira da Silva, Nelson Gama:
Using People CMM for Dealing with Resistance on Implementing ITIL. CENTERIS (2) 2010: 259-263
Coauthor Index
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