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Shan Ling Pan
Shan-Ling Pan – Pan Shan Ling – Shan L. Pan
Person information

- affiliation: University of New South Wales, Sydney, NSW, Australia
- affiliation: National University of Singapore, Singapore
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2020 – today
- 2022
- [j118]Dan Zhang, Loo Geok Pee, Shan L. Pan, Lili Cui:
Big data analytics, resource orchestration, and digital sustainability: A case study of smart city development. Gov. Inf. Q. 39(1): 101626 (2022) - [j117]Dan Zhang, L. G. Pee, Shan L. Pan, Wenyuan Liu:
Orchestrating artificial intelligence for urban sustainability. Gov. Inf. Q. 39(4): 101720 (2022) - [j116]Dan Zhang, Shan L. Pan, Jiaxin Yu
, Wenyuan Liu:
Orchestrating big data analytics capability for sustainability: A study of air pollution management in China. Inf. Manag. 59(5): 103231 (2022) - [j115]Shan L. Pan, Lemuria D. Carter, Yenni Tim, M. S. Sandeep:
Digital sustainability, climate change, and information systems solutions: Opportunities for future research. Int. J. Inf. Manag. 63: 102444 (2022) - [j114]L. G. Pee, Shan L. Pan:
Climate-intelligent cities and resilient urbanisation: Challenges and opportunities for information research. Int. J. Inf. Manag. 63: 102446 (2022) - [c82]Xinyue Zhang, Shan Ling Pan, Yenni Tim, Zixi Jiang:
Designing a Virtual Reality Video for Disability Inclusion: An Action Design Research. ICIS 2022 - 2021
- [j113]L. G. Pee
, Shan L. Pan, Jingyuan Wang, Junjie Wu:
Designing for the future in the age of pandemics: a future-ready design research (FRDR) process. Eur. J. Inf. Syst. 30(2): 157-175 (2021) - [j112]Shan L. Pan, Mingwei Li
, L. G. Pee
, M. S. Sandeep
:
Sustainability Design Principles for a Wildlife Management Analytics System: An Action Design Research. Eur. J. Inf. Syst. 30(4): 452-473 (2021) - [j111]Lisha Ye, Shan L. Pan, Mingwei Li, Yishu Dai, Xiaoying Dong:
The citizen-led information practices of ICT4D in rural communities of China: A mixed-method study. Int. J. Inf. Manag. 56: 102248 (2021) - [j110]Pei-Ying Huang, Ben Niu, Shan L. Pan:
Platform-based customer agility: An integrated framework of information management structure, capability, and culture. Int. J. Inf. Manag. 59: 102346 (2021) - [j109]Israr Qureshi
, Shan L. Pan, Yingqin Zheng
:
Digital social innovation: An overview and research framework. Inf. Syst. J. 31(5): 647-671 (2021) - [e4]Doug Vogel, Kathy Ning Shen, Pan Shan Ling, M. N. Ravishankar, Jacky Xi Zhang:
25th Pacific Asia Conference on Information Systems, PACIS 2021, Virtual Event / Dubai, UAE, July 12-14, 2021. 2021, ISBN 978-1-7336325-7-7 [contents] - 2020
- [j108]Yenni Tim, Petri Hallikainen, Shan L. Pan, Toomas Tamm
:
Actualizing business analytics for organizational transformation: A case study of Rovio Entertainment. Eur. J. Oper. Res. 281(3): 642-655 (2020) - [j107]Sixuan Zhang, Shan L. Pan, Tao Hua Ouyang:
Building social translucence in a crowdsourcing process: A case study of Miui.com. Inf. Manag. 57(2): 103172 (2020) - [j106]Shan L. Pan, Miao Cui, Jinfang Qian:
Information resource orchestration during the COVID-19 pandemic: A study of community lockdowns in China. Int. J. Inf. Manag. 54: 102143 (2020) - [j105]Shan L. Pan, Sixuan Zhang:
From fighting COVID-19 pandemic to tackling sustainable development goals: An opportunity for responsible information systems research. Int. J. Inf. Manag. 55: 102196 (2020) - [j104]Shan L. Pan
, L. G. Pee
:
Usable, in-use, and useful research: A 3U framework for demonstrating practice impact. Inf. Syst. J. 30(2): 403-426 (2020) - [j103]Dubravka Cecez-Kecmanovic, Robert M. Davison, Walter Fernandez, Patrick Finnegan, Shan L. Pan, Suprateek Sarker:
Advancing Qualitative IS Research Methodologies: Expanding Horizons and Seeking New Paths. J. Assoc. Inf. Syst. 21(1): 1 (2020) - [j102]Loo Geok Pee
, Shan L. Pan, Mingwei Li, Suling Jia:
Social informatics of information value cocreation: A case study of xiaomi's online user community. J. Assoc. Inf. Sci. Technol. 71(4): 409-422 (2020) - [j101]Barney Tan, Shan L. Pan, Wenbo Chen, Lihua Huang:
Organizational Sensemaking in ERP Implementation: The Influence of Sensemaking Structure. MIS Q. 44(4) (2020) - [c81]Malshika Dias, Shan Ling Pan, Yenni Tim, Lesley Pek Wee Land:
Digital Imprinting: The Role of History in Digital Strategising at a Predigital Organisation. PACIS 2020: 67 - [c80]Rora P. Sari, Shan Ling Pan, Yunfei Shi, Hoang D. Nguyen:
Digital Climate Formation Amid the Rise of Artificial Intelligence Technology. PACIS 2020: 113 - [e3]Doug Vogel, Kathy Ning Shen, Pan Shan Ling, Carol Hsu, James Y. L. Thong, Marco De Marco, Moez Limayem, Sean Xin Xu:
24th Pacific Asia Conference on Information Systems, PACIS 2020, Dubai, UAE, June 22-24, 2020. 2020 [contents]
2010 – 2019
- 2019
- [j100]Carmen Leong
, Shan L. Pan, Shamshul Bahri, Ali Fauzi
:
Social media empowerment in social movements: power activation and power accrual in digital activism. Eur. J. Inf. Syst. 28(2): 173-204 (2019) - [j99]Felix Ter Chian Tan
, Shan L. Pan, Meiyun Zuo:
Realising platform operational agility through information technology-enabled capabilities: A resource-interdependence perspective. Inf. Syst. J. 29(3): 582-608 (2019) - [j98]Miao Cui
, Shan L. Pan, Lili Cui:
Developing community capability for e-commerce development in rural China: A resource orchestration perspective. Inf. Syst. J. 29(4): 953-988 (2019) - [j97]Carmen Leong, Shan L. Pan, Dorothy E. Leidner, Jinsong Huang:
Platform Leadership: Managing Boundaries for the Network Growth of Digital Platforms. J. Assoc. Inf. Syst. 20(10): 1 (2019) - [j96]L. G. Pee
, Shan L. Pan, Lili Cui:
Artificial intelligence in healthcare robots: A social informatics study of knowledge embodiment. J. Assoc. Inf. Sci. Technol. 70(4): 351-369 (2019) - [j95]Wenyu Derek Du, Shan L. Pan, Dorothy E. Leidner, Wenchi Ying:
Affordances, experimentation and actualization of FinTech: A blockchain implementation study. J. Strateg. Inf. Syst. 28(1): 50-65 (2019) - [c79]Malshika Dias, Shan Ling Pan, Yenni Tim:
Knowledge Embodiment of Human and Machine Interactions: robotic-Process-Automation at the Finland Government. ECIS 2019 - 2018
- [j94]Yenni Tim
, Shan L. Pan
, Shamshul Bahri, Ali Fauzi Ahmad Khan
:
Digitally enabled affordances for community-driven environmental movement in rural Malaysia. Inf. Syst. J. 28(1): 48-75 (2018) - [j93]Wenyu Derek Du, Shan L. Pan
, Ning Zhou, Tao Hua Ouyang:
From a marketplace of electronics to a digital entrepreneurial ecosystem (DEE): The emergence of a meta-organization in Zhongguancun, China. Inf. Syst. J. 28(6): 1158-1175 (2018) - [c78]Yenni Tim, Shan L. Pan, Tao Hua Ouyang:
Museum in the Age of Digital Transformation. PACIS 2018: 102 - 2017
- [j92]Yenni Tim, Shan L. Pan
, Shamshul Bahri, Ali Fauzi
:
Digitally enabled crime-fighting communities: Harnessing the boundary spanning competence of social media for civic engagement. Inf. Manag. 54(2): 177-188 (2017) - [j91]Jinsong Huang, Shan L. Pan
, Jie Liu:
Boundary permeability and online-offline hybrid organization: A case study of Suning, China. Inf. Manag. 54(3): 304-316 (2017) - [j90]Yenni Tim, Shan L. Pan
, Peter Ractham
, Laddawan Kaewkitipong:
Digitally enabled disaster response: the emergence of social media as boundary objects in a flooding disaster. Inf. Syst. J. 27(2): 197-232 (2017) - [j89]Miao Cui, Shan L. Pan
, Sue Newell, Lili Cui:
Strategy, Resource Orchestration and E-commerce Enabled Social Innovation in Rural China. J. Strateg. Inf. Syst. 26(1): 3-21 (2017) - [j88]Carmen Leong
, Shan L. Pan
, Xiaoming Zheng, Ray Hackney:
Managing User Diversity in ES Pre-Implementation Through Discursive Framing: A Spatiotemporal Analysis. IEEE Trans. Engineering Management 64(3): 415-427 (2017) - [c77]Khet Khet Oo Tha, Shan L. Pan, M. S. Sandeep:
Exploring Social Media Affordances in Natural Disaster: Case Study of 2015 Myanmar Flood. ACIS 2017: 109 - [c76]Yenni Tim, Shan Ling Pan, Lili Cui:
Alibaba's Digital Enablement Strategies in Rural China. ICIS 2017 - [c75]Lin Yue, Shan Ling Pan, Barney Tan:
The Social Implications of Information Systems: Case Studies of Digitally-Enabled Social Innovation. PACIS 2017: 276 - [e2]Rose Alinda Alias, Pan Shan Ling, Shamshul Bahri, Patrick Finnegan, Choon Ling Sia:
21st Pacific Asia Conference on Information Systems, PACIS 2017, Langkawi, Malaysia, July 16-20, 2017. 2017 [contents] - 2016
- [j87]Felix Ter Chian Tan
, Barney Tan
, Shan L. Pan
:
Developing a Leading Digital Multi-sided Platform: Examining IT Affordances and Competitive Actions in Alibaba.com. Commun. Assoc. Inf. Syst. 38: 36 (2016) - [j86]Carmen Mei Ling Leong, Shan-Ling Pan, Sue Newell, Lili Cui:
The Emergence of Self-Organizing E-Commerce Ecosystems in Remote Villages of China: A Tale of Digital Empowerment for Rural Development. MIS Q. 40(2): 475-484 (2016) - [j85]Wenyu Du, Shan L. Pan, Jinsong Huang:
How a Latecomer Company Used IT to Redeploy Slack Resources. MIS Q. Executive 15(3) (2016) - [c74]Shri Gurumurty, Shan Ling Pan
, Shamshul Bahri, Ali Fauzi Ahmad Khan
:
Examining the Role of Social Media for Social Development: Lessons from Malaysian Soup Kitchens. HICSS 2016: 5106-5115 - [c73]Carmen Mei Ling Leong, Shan Ling Pan, Jie Liu:
Digital Entrepreneurship of Born Digital and Grown Digital Firms: Comparing the Effectuation Process of Yihaodian and Suning. ICIS 2016 - [c72]Felix Ter Chian Tan, Shan Ling Pan, Lili Cui:
IT-Enabled Social Innovation in China's Taobao Villages: The Role of Netrepreneurs. ICIS 2016 - [c71]Felix Ter Chian Tan, Shan Ling Pan, Jun Yong Liu:
Towards a Self-Organizing Digital Business Ecosystem: Examining IT-Enabled Boundary Spanning Practice of China's LeEco. ICIS 2016 - [c70]Carmen Mei Ling Leong, Shan Ling Pan, Kathy Zhu, Lili Cui:
Digitally Enabled Grassroots Enterpreneurship for Rural Development. PACIS 2016: 85 - [c69]Wenyu Derek Du, Shan Ling Pan:
The Development of Transformation Ambidexterity: a Comparative Study of Four Leading IT Organizations. PACIS 2016: 219 - 2015
- [j84]Miao Cui, Shan L. Pan
:
Developing focal capabilities for e-commerce adoption: A resource orchestration perspective. Inf. Manag. 52(2): 200-209 (2015) - [j83]Gary S. C. Pan, Shan-Ling Pan
, Chu-Yeong Lim:
Examining how firms leverage IT to achieve firm productivity: RBV and dynamic capabilities perspectives. Inf. Manag. 52(4): 401-412 (2015) - [j82]Carmen Mei Ling Leong
, Shan Ling Pan, Peter Ractham
, Laddawan Kaewkitipong:
ICT-Enabled Community Empowerment in Crisis Response: Social Media in Thailand Flooding 2011. J. Assoc. Inf. Syst. 16(3): 1 (2015) - [j81]Barney Tan
, Shan Ling Pan, Xianghua Lu, Lihua Huang:
The Role of IS Capabilities in the Development of Multi-Sided Platforms: The Digital Ecosystem Strategy of Alibaba.com. J. Assoc. Inf. Syst. 16(4): 2 (2015) - [j80]Barney Tan
, Shan Ling Pan
, Meiyun Zuo:
Harnessing collective IT resources for sustainability: Insights from the green leadership strategy of China mobile. J. Assoc. Inf. Sci. Technol. 66(4): 818-838 (2015) - [c68]Carmen Mei Ling Leong, Shan Ling Pan, Shamshul Bahri, Ali Fauzi:
Digital Enablement: Social Media in Empowering the Grassroot Environmental Movement of Malaysia. ICIS 2015 - [c67]Lin Yue, Shan Ling Pan, Barney Tan, Lili Cui:
Digitally Enabled Social Innovation: A Case Study of Community Empowerment in Rural China. ICIS 2015 - [c66]Wenyu Du, Shan Ling Pan, Shanshi Liu:
A Process Model of Effective Improvisation: Lessons from Tencent's Product Development. PACIS 2015: 100 - 2014
- [j79]Pei-Ying Huang, Shan Ling Pan
, Tao Hua Ouyang:
Developing information processing capability for operational agility: implications from a Chinese manufacturer. Eur. J. Inf. Syst. 23(4): 462-480 (2014) - [j78]Jing Elaine Chen
, Shan Ling Pan
, Tao Hua Ouyang:
Routine reconfiguration in traditional companies' e-commerce strategy implementation: A trajectory perspective. Inf. Manag. 51(2): 270-282 (2014) - [j77]Felix Ter Chian Tan
, Shan Ling Pan
, Meiyun Zuo:
The role of organisational interdependencies and asset orchestration in business integration: A case study of M.com. Int. J. Inf. Manag. 34(6): 780-784 (2014) - [j76]Jimmy C. Huang, Sue Newell, Jingsong Huang, Shan Ling Pan
:
Site-shifting as the source of ambidexterity: Empirical insights from the field of ticketing. J. Strateg. Inf. Syst. 23(1): 29-44 (2014) - [j75]Zheng Wang, Shan L. Pan
, Tao Hua Ouyang, Tzu-Chuan Chou:
Achieving IT-Enabled Enterprise Agility in China: An IT Organizational Identity Perspective. IEEE Trans. Engineering Management 61(1): 182-195 (2014) - [j74]Mun Kiat Sitoh, Shan L. Pan
, Ching-Ying Yu:
Business Models and Tactics in New Product Creation: The Interplay of Effectuation and Causation Processes. IEEE Trans. Engineering Management 61(2): 213-224 (2014) - [j73]Mun Kiat Sitoh, Shan L. Pan
, Ching-Ying Yu:
Erratum to "Business Model and Tactical Choices in IT-enabled Product Creation: Interplay of Effectuation and Causation Processes" [May 14 213-224]. IEEE Trans. Engineering Management 61(3): 557 (2014) - [c65]Terrence Chong, Carmen Mei Ling Leong, Shan Ling Pan, Shamshul Bahri, Ali Fauzi:
Use of Social Media in Disaster Relief during the Kuantan (Malaysia) Flood. ICIS 2014 - [c64]Wenyu Du, Shan Ling Pan, Jinsong Huang:
Leveraging IT in Slack Resources Redeployment: A Development towards Resource Fluidity. ICIS 2014 - [c63]Mun Kiat Sitoh, Shan Ling Pan, Lili Cui:
The roles of opportunity processes in a social business model: insights from China's e-commerce villages. ICIS 2014 - [c62]Felix Ter Chian Tan, Shan Ling Pan, Lili Cui:
An Information Processing Perspective of Digital Social Innovation: Insights from China's Taobao Villages. ICIS 2014 - [c61]Mei Li, Zhuolun Li, Shan L. Pan:
Spanning Knowledge Boundaries in Offshore Insourcing through Organizational Learning: a Case Study of Bankco. PACIS 2014: 187 - 2013
- [j72]M. N. Ravishankar
, Shan Ling Pan
, Michael D. Myers
:
Information technology offshoring in India: a postcolonial perspective. Eur. J. Inf. Syst. 22(4): 387-402 (2013) - [j71]Shan-Ling Pan
, Yunjie Calvin Xu:
Introduction. Inf. Manag. 50(8): 607-608 (2013) - [j70]M. N. Ravishankar, Shan Ling Pan
:
Examining the influence of modularity and knowledge management (KM) on dynamic capabilities: Insights from a call center. Int. J. Inf. Manag. 33(1): 147-159 (2013) - [j69]Jing Elaine Chen
, Tao Hua Ouyang, Shan Ling Pan
:
The role of feedback in changing organizational routine: A case study of Haier, China. Int. J. Inf. Manag. 33(6): 971-974 (2013) - [j68]Jenson Chong-Leng Goh, Shan Ling Pan, Meiyun Zuo:
Developing the Agile IS Development Practices in Large-Scale IT Projects: The Trust-Mediated Organizational Controls and IT Project Team Capabilities Perspectives. J. Assoc. Inf. Syst. 14(12): 1 (2013) - [j67]Shan L. Pan:
Guest Editor's Introduction. Pac. Asia J. Assoc. Inf. Syst. 5(1): 1 (2013) - [j66]Wenyu Du, Shan Ling Pan
:
Boundary spanning by design: Toward aligning boundary-spanning capacity and strategy in IT outsourcing. IEEE Trans. Engineering Management 60(1): 59-76 (2013) - [j65]Wenyu Du, Shan Ling Pan
, Meiyun Zuo:
How to Balance Sustainability and Profitability in Technology Organizations: An Ambidextrous Perspective. IEEE Trans. Engineering Management 60(2): 366-385 (2013) - [c60]Carmen Mei Ling Leong, Shan L. Pan, Jinsong Huang:
Towards A Two-Sided Online Platform: The Case Of China's Largest Online Ticketing Firm. ECIS 2013: 45 - [c59]Mun Kiat Sitoh, Shan Ling Pan, Xiaoming Zheng, Hao Chen:
Information System Strategy for Opportunity Discovery and Exploitation: Insights from Business Model Transformation. ICIS 2013 - [c58]Yenni Tim, Lusi Yang, Shan Ling Pan, Laddawan Kaewkitipong, Peter Ractham:
The Emergence of Social Media as Boundary Objects in Crisis Response: A Collective Action Perspective. ICIS 2013 - [c57]Felix Ter Chian Tan, Barney Tan, Shan Ling Pan:
Interdependencies and Collaborative Action for Platform Leadership: A Comparative Analysis of Two Leading Chinese Multi-Sided Digital Platforms. PACIS 2013: 32 - 2012
- [j64]Anand Ramchand, Shan Ling Pan
:
The co-evolution of communities of practice and knowledge management in organizations. Data Base 43(1): 8-23 (2012) - [j63]Say Yen Teoh
, Nilmini Wickramasinghe
, Shan L. Pan
:
A bricolage perspective on healthcare information systems design: an improvisation model. Data Base 43(3): 47-61 (2012) - [j62]Pei-Ying Huang, Tao Hua Ouyang, Shan Ling Pan
, Tzu-Chuan Chou:
The role of IT in achieving operational agility: A case study of Haier, China. Int. J. Inf. Manag. 32(3): 294-298 (2012) - [j61]Sayyen Teoh
, Shan Ling Pan
, Anand Ramchand:
Resource management activities in healthcare information systems: A process perspective. Inf. Syst. Frontiers 14(3): 585-600 (2012) - [j60]Eric Tze Kuan Lim
, Chee-Wee Tan, Dianne Cyr, Shan Ling Pan
, Bo Sophia Xiao:
Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey. Inf. Syst. Res. 23(4): 1110-1130 (2012) - [j59]Shan Ling Pan, Gary S. C. Pan, Dorothy E. Leidner:
Crisis Response Information Networks. J. Assoc. Inf. Syst. 13(1): 1 (2012) - [j58]Dorothy E. Leidner, Shan Ling Pan, Juliana Sutanto, Carol V. Brown:
Editors' Comments. MIS Q. Executive 11(4) (2012) - [c56]Lu Yang, Xiaohui Fu, Shan Ling Pan:
Leveraging Social Capital and Absorptive Capacity for Knowledge Integration: a Case Study of a Cross-Organization IT Project. ECIS 2012: 152 - [c55]Pei-Ying Huang, Shan Ling Pan, Meiyun Zuo:
Being Responsive to Your Customer: Developing Customer Agility through Information Management. ICIS 2012 - [c54]Felix Ter Chian Tan, Shan Ling Pan, Meiyun Zuo:
An Examination of Interdependencies in a B2C Platform in China: The Case of M.com. ICIS 2012 - [e1]Shan L. Pan, Tru H. Cao:
16th Pacific Asia Conference on Information Systems, PACIS 2012, Ho Chi Minh City, Vietnam, 11-15 July 2012. 2012 [contents] - 2011
- [j57]Calvin Meng Lai Chan, Ray Hackney, Shan Ling Pan
, Tzu-Chuan Chou:
Managing e-Government system implementation: a resource enactment perspective. Eur. J. Inf. Syst. 20(5): 529-541 (2011) - [j56]Shan Ling Pan
, Barney Tan
:
Demystifying case research: A structured-pragmatic-situational (SPS) approach to conducting case studies. Inf. Organ. 21(3): 161-176 (2011) - [j55]M. N. Ravishankar, Shan Ling Pan
, Dorothy E. Leidner
:
Examining the Strategic Alignment and Implementation Success of a KMS: A Subculture-Based Multilevel Analysis. Inf. Syst. Res. 22(1): 39-59 (2011) - [j54]Yuanyue Feng, Hua Ye, Shan L. Pan:
Delivering Knowledge Across Boundaries: A Case Study of Bankco's Offshoring Projects. Pac. Asia J. Assoc. Inf. Syst. 3(3): 4 (2011) - [j53]Gary S. C. Pan, Shan Ling Pan
:
Transition to IS Project De-Escalation: An Exploration Into Management Executives' Influence Behaviors. IEEE Trans. Engineering Management 58(1): 109-123 (2011) - [c53]Xiqing Sha, Yihong Cheng, Shan Ling Pan, Sayyen Teoh:
The implementation success of healthcare information systems: a business-IT alignment perspective. ECIS 2011: 29 - [c52]Zheng Wang, Eliane Jing Chen, Shan Ling Pan
, Yi Wu:
Bridging Boundaries in Offshore Outsourcing Organizations: A Case Study of Promoting KM System Initiatives in Wipro Technologies. HICSS 2011: 1-10 - [c51]Pei-Ying Huang, Shan Ling Pan, Tao Hua Ouyang, Tzu-Chuan Chou:
Developing Routinized Information Processing Capabilities for Operational Agility: Insights from China. ICIS 2011 - [c50]Natalia Levina, Michael Gallivan, Ning Su, Shan Ling Pan, Jerry Hsu, Ji-Ye Mao:
Studying China's IT Services Industry: Generalizations, Particularities, and the Competitive Outlook. ICIS 2011 - [c49]Barney Tan, Shan Ling Pan, Meiyun Zuo:
Attaining and Enacting Green Leadership: Insights from the Green IT Initiatives of China Mobile. ICIS 2011 - [c48]Zheng Wang, Shan Ling Pan, Tao Hua Ouyang, Tzu-Chuan Chou:
Evolving IT Organizational Identity as a Source of IT-enabled Enterprise Agility in China. ICIS 2011 - [c47]Jin Chen, Deliang Wang, Shan L. Pan:
Understanding Organizational Agility Development For Government - A Process Model Of Resource Configuration. PACIS 2011: 42 - [c46]Jerry Wenjie Ping, Tingru Cui, Shan Ling Pan:
Strategies Of Crisis Management From Contingent Perspective. PACIS 2011: 150 - 2010
- [j52]Barney C. C. Tan
, Shan L. Pan
, Ray Hackney:
The Strategic Implications of Web Technologies: A Process Model of How Web Technologies Enhance Organizational Performance. IEEE Trans. Engineering Management 57(2): 181-197 (2010) - [c45]Barney Tan, Shan Ling Pan, Wenbo Chen, Lihua Huang:
Evolutionary sensemaking in Enterprise Applications Implementation: Insights from a State-Owned Enterprise in China. ICIS 2010: 68 - [c44]Jenson Chong-Leng Goh, Meiyun Zuo, Shan Ling Pan:
Transforming Organizational Capabilities into Agile IT Adoption: A Case Study of Beijing International Airport. ICIS 2010: 69 - [c43]Barney Tan, Shan Ling Pan, Virginia Cha:
Developing a Customer-Centric, Inclusive eGovernment: Lessons from the Central Provident fund Board of Singapore. ICIS 2010: 77 - [c42]Wenyu Du, Shan Ling Pan:
Boundary Spanning by Design: Insights from a Vendor Perspective. ICIS 2010: 222 - [c41]Barney Tan, Shan Ling Pan, Tzu-Chuan Chou, Ju-Yu Huang:
Enabling Agility through Routinized Improvisation in IT Deployment: The Case of Chang Chun Petrochemicals. ICIS 2010: 225 - [c40]Satish Krishnan, Barney C. C. Tan, Shan Ling Pan:
Process Model of Customer-Centric E-Government Enabled Service Transformation: Insights from MINDEF's Portal Implementation Experience. EGES/GISP 2010: 187-200 - [c39]Yuanyue Feng, Hua Ye, Shan L. Pan:
Delivering Knowledge across Boundaries: A Process Model of Knowledge Delivery in Offshoring Projects. PACIS 2010: 143
2000 – 2009
- 2009
- [j51]