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ORCIDGary Klein 0001
Gary S. Klein
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- affiliation: University of Colorado, Colorado Springs, USA
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- Gary Klein — disambiguation page
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2020 – today
- 2022
[j112]Vivian Hanzhuo Ma, Shulin Liu, Gary Klein, Wei (Wayne) Huang, James J. Jiang:
Social interdependencies as facilitators of cooperative learning in new product development: The moderating effect of technological novelty. Expert Syst. Appl. 195: 116619 (2022)- [j111]Jacob Chia-An Tsai, James J. Jiang, Gary Klein, Shin-Yuan Hung:
Legacy information system replacement: Pursuing quality design of operational information systems. Inf. Manag. 59(2): 103592 (2022) - [j110]Jacob Chia-An Tsai, Xiaosong (Jason) Wu, Gary Klein, James J. Jiang:
Goal Equivocality and Joint Account of Meaning Creation in an Enterprise System Program. Inf. Syst. Manag. 39(1): 82-97 (2022) - [j109]Jamie Y. T. Chang, Xiaosong (Jason) Wu, Richard Discenza, Gary Klein:
Creative Software Development with Team Boundary Management. J. Comput. Inf. Syst. 62(4): 694-705 (2022) - 2020
- [j108]James J. Jiang
, Wayne Wei Huang, Gary Klein, Jacob Chia-An Tsai:
The Career Satisfaction of IT Professionals With Mixed Job Demands. IEEE Trans. Engineering Management 67(1): 30-41 (2020) - [e2]Witold Abramowicz, Gary Klein:
Business Information Systems - 23rd International Conference, BIS 2020, Colorado Springs, CO, USA, June 8-10, 2020, Proceedings. Lecture Notes in Business Information Processing 389, Springer 2020, ISBN 978-3-030-53336-6 [contents] - [e1]Witold Abramowicz, Gary Klein:
Business Information Systems Workshops - BIS 2020 International Workshops, Colorado Springs, CO, USA, June 8-10, 2020, Revised Selected Papers. Lecture Notes in Business Information Processing 394, Springer 2020, ISBN 978-3-030-61145-3 [contents]
2010 – 2019
- 2019
- [j107]Jamie Y. T. Chang, James J. Jiang, Gary Klein, Eric T. G. Wang:
Enterprise system programs: Goal setting and cooperation in the integration team. Inf. Manag. 56(6) (2019) - [j106]James J. Jiang, Gary Klein, Jamie Y. T. Chang:
Teamwork behaviors in implementing enterprise systems with multiple projects: Results from Chinese firms. J. Syst. Softw. 157 (2019) - [c15]Vivian Hanzhuo Ma, Wei Huang, Yujuan Zheng, Xiaosong Wu, Gary S. Klein, James J. Jiang:
Program management: A comprehensive literature review for future research directions. PACIS 2019: 135 - 2018
- [j105]L. G. Pee, James J. Jiang, Gary Klein:
Signaling effect of website usability on repurchase intention. Int. J. Inf. Manag. 39: 228-241 (2018) - [j104]James J. Jiang, Gary Klein, Walter D. Fernández:
From Project Management to Program Management: An Invitation to Investigate Programs Where IT Plays a Significant Role. J. Assoc. Inf. Syst. 19(1): 1 (2018) - [c14]Muhammad Rasheed Khan, Walter D. Fernández, James J. Jiang, Gary Klein:
Building organisational support for an IT-enabled transformation program - the process of coopting. PACIS 2018: 300 - 2017
- [j103]Yuzhu Li, Morgan M. Shepherd, Julie Yu-Chih Liu, Gary Klein:
Enhancing development team flexibility in IS projects. Inf. Technol. Manag. 18(1): 83-96 (2017) - [c13]Muhammad Rasheed Khan, Walter D. Fernández, James J. Jiang, Gary Klein:
The shifting sand of program coordination effort: lessons from IT-enabled transformation programs. ACIS 2017: 80 - [c12]Kondwani F. Kuthyola, Julie Yu-Chih Liu, Gary Klein:
Influence of Task Interdependence on Teamwork Quality and Project Performance. BIS 2017: 135-148 - [c11]Chanyoung Seo, Zixiu Guo, Lin Xiao, James J. Jiang, Gary Klein:
Hedonic Information Systems Quality. PACIS 2017: 189 - 2015
- [j102]Neeraj Parolia, Jengchung Victor Chen, James J. Jiang, Gary Klein:
Conflict resolution effectiveness on the implementation efficiency and achievement of business objectives in IT programs: A study of IT vendors. Inf. Softw. Technol. 66: 30-39 (2015) - [j101]Chia-Ping Yu, Houn-Gee Chen, Gary Klein, Randi Jiang:
The roots of executive information system development risks. Inf. Softw. Technol. 68: 34-44 (2015) - 2014
- [j100]Jamie Y. T. Chang, James J. Jiang, Gary Klein, Eric T. G. Wang:
Do too many goals impede a program? A case study of enterprise system implementation with multiple interdependent projects. Inf. Manag. 51(4): 465-478 (2014) - [j99]Sheng-Pao Shih, Ting Lie, Gary Klein, James J. Jiang:
Information technology customer aggression: The importance of an organizational climate of support. Inf. Manag. 51(6): 670-678 (2014) - [j98]James J. Jiang, Gary Klein:
Special Section: IT Project Management. J. Manag. Inf. Syst. 31(1): 13-16 (2014) - [j97]James J. Jiang, Jamie Y. T. Chang, Houn-Gee Chen, Eric T. G. Wang, Gary Klein:
Achieving IT Program Goals with Integrative Conflict Management. J. Manag. Inf. Syst. 31(1): 79-106 (2014) - [j96]Peggy M. Beranek, Gary Klein, James J. Jiang:
Building User Engagement for Successful Software Projects: Meaningfulness, Safety, and Availability. Pac. Asia J. Assoc. Inf. Syst. 6(3): 1 (2014) - [c10]Morgan M. Shepherd, Roberto J. Mejias, Gary Klein:
A Longitudinal Study to Determine Non-technical Deterrence Effects of Severity and Communication of Internet Use Policy for Reducing Employee Internet Abuse. HICSS 2014: 3159-3168 - 2013
- [j95]Tzy-Yuan Chou, Seng-cho Timothy Chou, James J. Jiang, Gary Klein:
The organizational citizenship behavior of IS personnel: Does organizational justice matter? Inf. Manag. 50(2-3): 105-111 (2013) - [j94]Sheng-Pao Shih, James J. Jiang, Gary Klein, Eric T. G. Wang:
Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment. Inf. Manag. 50(7): 582-589 (2013) - [j93]Neeraj Parolia, Gary Klein, James J. Jiang:
Exploring the Impact of Team based Reward on Project Performance in Outsourced System Development. Int. J. Inf. Technol. Proj. Manag. 4(4): 82-92 (2013) - [j92]Jerry Chih-Ching Chiang, Ming-Hsien Yang, Gary Klein, James Jiunn-Yih Jiang:
Antecedents of organizational citizenship for information technology personnel. Ind. Manag. Data Syst. 113(4): 589-604 (2013) - [j91]Chia-Ping Yu, Houn-Gee Chen, Gary Klein, James J. Jiang:
Risk Dynamics Throughout the System Development Life Cycle. J. Comput. Inf. Syst. 53(3): 28-37 (2013) - [j90]Julie Yu-Chih Liu, Ming-Hsien Yang, Gary Klein, Houn-Gee Chen:
Reducing User-Related Risks with User-Developer Partnering. J. Comput. Inf. Syst. 54(1): 66-74 (2013) - [j89]Jamie Y. T. Chang, Eric T. G. Wang, James J. Jiang, Gary Klein:
Controlling ERP consultants: Client and provider practices. J. Syst. Softw. 86(5): 1453-1461 (2013) - [j88]Neeraj Parolia, James J. Jiang, Gary Klein:
The presence and development of competency in IT programs. J. Syst. Softw. 86(12): 3140-3150 (2013) - 2012
- [j87]Christina Ling-Hsing Chang, James J. Jiang, Gary Klein, Houn-Gee Chen:
Career anchors and disturbances in job turnover decisions - A case study of IT professionals in Taiwan. Inf. Manag. 49(6): 309-319 (2012) - [j86]Jerry C. Chiang, James Jiunn-Yih Jiang, Chechen Liao, Gary Klein:
Consequences of Psychological Contract Violations for is Personnel. J. Comput. Inf. Syst. 52(4): 78-87 (2012) - [j85]James J. Jiang, Jacob C. Tsai, Gary Klein, Stacie Petter:
Fully Mediated Effects of Formative Measures Using MIMIC Constructs. Pac. Asia J. Assoc. Inf. Syst. 4(2): 2 (2012) - [c9]Morgan M. Shepherd, Gary Klein:
Using Deterrence to Mitigate Employee Internet Abuse. HICSS 2012: 5261-5266 - 2011
- [j84]Sheng-Pao Shih, James J. Jiang, Gary Klein, Eric T. G. Wang:
Learning demand and job autonomy of IT personnel: Impact on turnover intention. Comput. Hum. Behav. 27(6): 2301-2307 (2011) - [j83]Christina Ling-Hsing Chang, Jengchung Victor Chen, Gary Klein, James J. Jiang:
Information system personnel career anchor changes leading to career changes. Eur. J. Inf. Syst. 20(1): 103-117 (2011) - [j82]Julie Yu-Chih Liu, Jerry C. Chiang, Ming-Hsien Yang, Gary Klein:
Partnering effects on user-developer conflict and role ambiguity in information system projects. Inf. Softw. Technol. 53(7): 722-729 (2011) - [j81]Tzy-Yuan Chou, James J. Jiang, Gary Klein, Seng-cho Timothy Chou:
Organizational Citizenship Behavior of Information System Personnel: The Influence of Leader-Member Exchange. Inf. Resour. Manag. J. 24(4): 77-93 (2011) - [c8]Jamie Y. T. Chang, Eric T. G. Wang, James J. Jiang, Gary Klein:
Coordination among ERP consultants: controlling mechanisms. ECIS 2011: 191 - [c7]Yuzhu Li, James J. Jiang, Gary Klein:
The Impacts Of Communication On IT Program External Environments And IT Product Quality. PACIS 2011: 113 - 2010
- [j80]Jack Shih-Chieh Hsu, Houn-Gee Chen, James J. Jiang, Gary Klein:
The Role of User Review on Information System Project Outcomes: A Control Theory Perspective. Int. J. Inf. Technol. Proj. Manag. 1(1): 1-14 (2010) - [j79]Kuo-Chung Chang, Tsong Shin Sheu, Gary Klein, James J. Jiang:
User commitment and collaboration: Motivational antecedents and project performance. Inf. Softw. Technol. 52(6): 672-679 (2010) - [j78]J. T. Shim, Tsong Shin Sheu, Houn-Gee Chen, James J. Jiang, Gary Klein:
Coproduction in successful software development projects. Inf. Softw. Technol. 52(10): 1062-1068 (2010) - [j77]Ting-Peng Liang, James J. Jiang, Gary S. Klein, Julie Yu-Chih Liu:
Software Quality as Influenced by Informational Diversity, Task Conflict, and Learning in Project Teams. IEEE Trans. Engineering Management 57(3): 477-487 (2010) - [c6]Aleck C. H. Lin, James J. Jiang, Gary Klein:
Persistence Influence for IT Outsourcing: Small and Medium Firms Perspectives of Their Application Service Providers. PACIS 2010: 19
2000 – 2009
- 2009
- [j76]Ting-Peng Liang, Andrew J. Czaplewski, Gary Klein, James J. Jiang:
Technical opinion - Leveraging first-mover advantages in internet-based consumer services. Commun. ACM 52(6): 146-148 (2009) - [j75]Girish H. Subramanian, Gary Klein, James J. Jiang, Chien-Lung Chan:
Balancing four factors in system development projects. Commun. ACM 52(10): 118-121 (2009) - [j74]Marion G. Sobol, Gary Klein:
Relation of CIO background, IT infrastructure, and economic performance. Inf. Manag. 46(5): 271-278 (2009) - [j73]Julie Yu-Chih Liu, Gary Klein, Jengchung V. Chen, James J. Jiang:
The Negative Impact of Conflict on the Information System Development Process, Product, and Project. J. Comput. Inf. Syst. 49(4): 98-104 (2009) - [j72]Houn-Gee Chen, James J. Jiang, Gary Klein, Jengchung V. Chen:
Reducing software requirement perception gaps through coordination mechanisms. J. Syst. Softw. 82(4): 650-655 (2009) - [j71]James J. Jiang, Gary Klein, Shelly P. J. Wu, Ting-Peng Liang:
The relation of requirements uncertainty and stakeholder perception gaps to project management performance. J. Syst. Softw. 82(5): 801-808 (2009) - [j70]Gary Klein, James J. Jiang, Paul H. Cheney:
Resolving Difference Score Issues in Information Systems Research. MIS Q. 33(4): 811-826 (2009) - [j69]Jyun-Cheng Wang, Gary Klein, James J. Jiang, Paul H. Cheney:
Management Information Systems Research Networks: Creating and Sharing Diverse Knowledge. Pac. Asia J. Assoc. Inf. Syst. 1(1): 10 (2009) - [c5]Yuzhu Li, James J. Jiang, Gary Klein:
The Role of Team Learning in Enabling Shared Leadership in ISD Teams. AMCIS 2009: 182 - 2008
- [j68]Eric T. G. Wang, Pei-Hung Ju, James J. Jiang, Gary Klein:
The effects of change control and management review on software flexibility and project performance. Inf. Manag. 45(7): 438-443 (2008) - [j67]Richard Discenza, Debbie B. Tesch, Gary Klein, James J. Jiang:
User involvement to enhance expertise in system development. Int. J. Internet Enterp. Manag. 5(4): 373-389 (2008) - [j66]Stuart D. Galup, Gary Klein, James J. Jiang:
The Impacts of Job Characteristics on is Employee Satisfaction: A Comparison between Permanent and Temporary Employees. J. Comput. Inf. Syst. 48(4): 58-68 (2008) - [j65]Eric T. G. Wang, Sheng-Pao Shih, James J. Jiang, Gary Klein:
The consistency among facilitating factors and ERP implementation success: A holistic view of fit. J. Syst. Softw. 81(9): 1609-1621 (2008) - [j64]Chien-Lung Chan, James J. Jiang, Gary Klein:
Team Task Skills as a Facilitator for Application and Development Skills. IEEE Trans. Engineering Management 55(3): 434-441 (2008) - 2007
- [j63]Michael Boyd, Shi-Ming Huang, James J. Jiang, Gary Klein:
Discrepancies between desired and perceived measures of performance of IS professionals: Views of the IS professionals themselves and the users. Inf. Manag. 44(2): 188-195 (2007) - [j62]Eric T. G. Wang, Chia-Chin Lin, James J. Jiang, Gary Klein:
Improving enterprise resource planning (ERP) fit to organizational process through knowledge transfer. Int. J. Inf. Manag. 27(3): 200-212 (2007) - [j61]James J. Jiang, Gary Klein, Philip Beck, Eric T. G. Wang:
Lack of Skill Risks to Organizational Technology Learning and Software Project Performance. Inf. Resour. Manag. J. 20(3): 32-45 (2007) - [j60]James J. Jiang, Gary Klein, Eric T. G. Wang:
Relationship of Skill Expectation Gap Between IS Employees and Their Managers with User Satisfaction. Inf. Resour. Manag. J. 20(3): 63-75 (2007) - [j59]Girish H. Subramanian, James J. Jiang, Gary Klein:
Software quality and IS project performance improvements from software development process maturity and IS implementation strategies. J. Syst. Softw. 80(4): 616-627 (2007) - [c4]Yuzhu Li, James J. Jiang, Gary Klein:
Reducing Requirement Perception Gaps through Coordination Mechanisms in Software Development Team. AMCIS 2007: 187 - 2006
- [j58]Gary S. Klein, James J. Jiang, Carol Saunders:
Leading the Horse to Water. Commun. Assoc. Inf. Syst. 18: 13 (2006) - [j57]Gary Klein, Peggy M. Beranek, Ben Martz, James J. Jiang:
The relationship of control and learning to project performance. Cybern. Syst. 37(2-3): 137-150 (2006) - [j56]Eric T. G. Wang, Sheng-Pao Shih, James J. Jiang, Gary Klein:
The relative influence of management control and user-IS personnel interaction on project performance. Inf. Softw. Technol. 48(3): 214-220 (2006) - [j55]Eric T. G. Wang, Ta-Chung Ying, James J. Jiang, Gary Klein:
Group cohesion in organizational innovation: An empirical examination of ERP implementation. Inf. Softw. Technol. 48(4): 235-244 (2006) - [j54]James J. Jiang, Gary Klein, Hong-Gee Chen:
The Effects of User Partnering and User Non-Support on Project Performance. J. Assoc. Inf. Syst. 7(2): 6 (2006) - [j53]Eric T. G. Wang, Gary Klein, James J. Jiang:
ERP Misfit: Country of Origin and Organizational Factors. J. Manag. Inf. Syst. 23(1): 263-292 (2006) - [j52]Philip Beck, James J. Jiang, Gary Klein:
Prototyping mediators to project performance: Learning and interaction. J. Syst. Softw. 79(7): 1025-1035 (2006) - [c3]Eric T. G. Wang, James J. Jiang, Gary Klein, Wm. Benjamin Martz Jr.:
Successful Adoption of ERP Technology as Influenced by Country of Origin. BIS 2006: 187-200 - [c2]Debbie B. Tesch, Gary Klein, Richard Discenza, Wm. Benjamin Martz Jr.:
The Moderating Effect of User Involvement on IS Success. BIS 2006: 295-303 - 2005
- [j51]Henry H. G. Chen, Ruth Miller, James J. Jiang, Gary Klein:
Communication skills importance and proficiency: perception differences between IS staff and IS users. Int. J. Inf. Manag. 25(3): 215-227 (2005) - [j50]Debbie B. Tesch, Ruth Miller, James J. Jiang, Gary Klein:
Perception and expectation gaps of information systems provider skills: the impact on user satisfaction. Inf. Syst. J. 15(4): 343-355 (2005) - [j49]Maosen Zhong, Roger Alan Pick, Gary Klein, James J. Jiang:
Vector Error-Correction Models in a Consumer Packaged Goods Category Forecasting Decision Support System. J. Comput. Inf. Syst. 46(1): 25-34 (2005) - [j48]Eric T. G. Wang, Henry H. G. Chen, James J. Jiang, Gary Klein:
Interaction quality between IS professionals and users: impacting conflict and project performance. J. Inf. Sci. 31(4): 273-282 (2005) - 2004
- [j47]James J. Jiang, Maosen Zhong, Gary Klein, Hong-Gee Chen:
Nonstationary Brand Variables in Category Management: A Cointegration Perspective. Decis. Sci. 35(1): 101-128 (2004) - [j46]Chaitanya Singh, Roger Shelor, James J. Jiang, Gary Klein:
Rental software valuation in IT investment decisions. Decis. Support Syst. 38(1): 115-130 (2004) - [j45]James J. Jiang, Gary Klein, Hsin-Ginn Hwang, Jack Huang, Shin-Yuan Hung:
An exploration of the relationship between software development process maturity and project performance. Inf. Manag. 41(3): 279-288 (2004) - 2003
- [j44]James J. Jiang, Gary Klein, Debbie B. Tesch, Houn-Gee Chen:
Closing the user and provider service quality gap. Commun. ACM 46(2): 72-76 (2003) - [j43]Maxwell K. Hsu, Hong-Gee Chen, James J. Jiang, Gary Klein:
Career satisfaction for managerial and technical anchored IS personnel in later career stages. Data Base 34(4): 64-72 (2003) - [j42]Debbie B. Tesch, James J. Jiang, Gary Klein:
The Impact of Information System Personnel Skill Discrepancies on Stakeholder Satisfaction. Decis. Sci. 34(1): 107-129 (2003) - [j41]James J. Jiang, Gary Klein, Craig Van Slyke, Paul H. Cheney:
A Note on Interpersonal and Communication Skills for IS Professionals: Evidence of Positive Influence. Decis. Sci. 34(4): 799-812 (2003) - [j40]James J. Jiang, Gary Klein, Roger Alan Pick:
The impact of IS department organizational environments upon project team performances. Inf. Manag. 40(3): 213-220 (2003) - [j39]Maxwell K. Hsu, James J. Jiang, Gary Klein, Zaiyoung Tang:
Perceived career incentives and intent to leave. Inf. Manag. 40(5): 361-369 (2003) - [j38]Bruce A. Walters, James J. Jiang, Gary Klein:
Strategic information and strategic decision making: the EIS/CEO interface in smaller manufacturing companies. Inf. Manag. 40(6): 487-495 (2003) - [j37]Eldon Y. Li, James J. Jiang, Gary Klein:
The Impact of Organizational Coordination and Climate on Marketing Executives' Satisfaction with Information Systems Services. J. Assoc. Inf. Syst. 4: 4 (2003) - 2002
- [j36]Gary Klein, James J. Jiang, Debbie B. Tesch:
Wanted: project teams with a blend of is professional orientations. Commun. ACM 45(6): 81-87 (2002) - [j35]James J. Jiang, Gary Klein, Richard Discenza:
Pre-project partnering impact on an information system project, project team and project manager. Eur. J. Inf. Syst. 11(2): 86-97 (2002) - [j34]James J. Jiang, Gary Klein:
A Discrepancy Model of Information System Personnel Turnover. J. Manag. Inf. Syst. 19(2): 249-272 (2002) - [j33]James J. Jiang, Gary Klein, Richard Discenza:
Perception differences of software success: provider and user views of system metrics. J. Syst. Softw. 63(1): 17-27 (2002) - [j32]James J. Jiang, Gary Klein, Christopher L. Carr:
Measuring Information System Service Quality: SERVQUAL from the Other Side. MIS Q. 26(2): 145-166 (2002) - 2001
- [j31]Gary Klein, James J. Jiang, Marion G. Sobol:
A new view of IS personnel performance evaluation. Commun. ACM 44(6): 95-102 (2001) - [j30]James J. Jiang, Gary Klein, Jinsheng Roan, Jim T. M. Lin:
IS service performance: self-perceptions and user perceptions. Inf. Manag. 38(8): 499-506 (2001) - [j29]James J. Jiang, Gary Klein, Joseph L. Balloun:
The joint impact of internal and external career anchors on entry-level IS career satisfaction. Inf. Manag. 39(1): 31-39 (2001) - [j28]James J. Jiang, Morgan M. Shepherd, Gary Klein:
The Materiality of Information System Planning Maturity to Project Performance. J. Assoc. Inf. Syst. 2: 5 (2001) - [j27]Gary Klein, James J. Jiang:
Seeking consonance in information systems. J. Syst. Softw. 56(2): 195-202 (2001) - [j26]James J. Jiang, Gary Klein, Richard Discenza:
Information system success as impacted by risks and development strategies. IEEE Trans. Engineering Management 48(1): 46-55 (2001) - 2000
- [j25]James J. Jiang, Gary Klein, Suzanne M. Crampton:
A Note on SERVQUAL Reliability and Validity in Information System Service Quality Measurement. Decis. Sci. 31(3): 725-744 (2000) - [j24]James J. Jiang, Maosen Zhong, Gary Klein:
Marketing Category Forecasting: An Alternative of BVAR-Artificial Neural Networks. Decis. Sci. 31(4): 789-812 (2000) - [j23]James J. Jiang, Waleed A. Muhanna, Gary Klein:
User resistance and strategies for promoting acceptance across system types. Inf. Manag. 37(1): 25-36 (2000) - [j22]James J. Jiang, Gary Klein:
Effects of downsizing policies on IS survivors' attitude and career management. Inf. Manag. 38(1): 35-45 (2000) - [j21]James J. Jiang, Gary Klein:
Side effects of decision guidance in decision support systems. Interact. Comput. 12(5): 469-481 (2000) - [j20]James J. Jiang, Gary Klein:
Supervisor Support and Career Anchor Impact on the Career Satisfaction of the Entry-Level Information Systems Professional. J. Manag. Inf. Syst. 16(3): 219-230 (2000) - [j19]James J. Jiang, Gary Klein:
Software development risks to project effectiveness. J. Syst. Softw. 52(1): 3-10 (2000) - [j18]James J. Jiang, Marion G. Sobol, Gary Klein:
Performance ratings and importance of performance measures for IS staff: the different perceptions of IS users and IS staff. IEEE Trans. Engineering Management 47(4): 424-434 (2000)
1990 – 1999
- 1999
- [j17]James J. Jiang, Gary Klein:
Project selection criteria by strategic orientation. Inf. Manag. 36(2): 63-75 (1999) - [j16]James J. Jiang, Gary Klein:
Risks to different aspects of system success. Inf. Manag. 36(5): 263-272 (1999) - [j15]