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John Jianan Lu

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2020 – today

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2023
[c4]
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  - conf/wsdm/ZhangSA0ZL23
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Chuchu Zhang, Can Song, Samarth Agarwal, Huayu Wu, Xuejie Zhang, John Jianan Lu:
A Semantic Search Framework for Similar Audit Issue Recommendation in Financial Industry. WSDM 2023: 1208-1211
2022
[c3]
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  - conf/nlpir/LimAZL22
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Lecia Kai Heng Lim, Samarth Agarwal, Xuejie Zhang, John Jianan Lu:
False Positive Intent Detection Framework for Chatbot Annotation. NLPIR 2022: 187-194
[c2]
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  - conf/www/TohWAZL22
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Jing Xiang Toh, Kay Jan Wong, Samarth Agarwal, Xuejie Zhang, John Jianan Lu:
Improving Operation Efficiency through Predicting Credit Card Application Turnaround Time with Index-based Encoding. WWW (Companion Volume) 2022: 615-620
2020
[c1]
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  - conf/ijcnn/ZhangACWLLL20
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Xuejie Zhang, Samarth Agarwal, Ruth Choy, Kay Jan Wong, Lecia Lim, Ying Yang Lee, John Jianan Lu:
Personalized Digital Customer Services for Consumer Banking Call Centre using Neural Networks. IJCNN 2020: 1-7

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