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M. J. Frissora

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2017
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Lorraine M. Herger, William J. Rippon, Carlos A. Fonseca, W. Pointer, Brian M. Belgodere, W. H. Cornejo, M. J. Frissora:
End-to-end service data analysis: Efficiencies achieved across the enterprise. IBM J. Res. Dev. 61(1): 1:5-1:16 (2017)

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