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Oualid Jouini
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2020 – today
- 2024
- [j29]Benjamin Legros, Jan Fransoo, Oualid Jouini:
How to optimize container withholding decisions for reuse in the hinterland? Eur. J. Oper. Res. 316(3): 930-941 (2024) - [j28]Benjamin Legros, Oualid Jouini:
Transient staffing at the beginning of work. Int. J. Prod. Res. 62(17): 6427-6443 (2024) - [j27]Emna Turki, Oualid Jouini, Zied Jemaï, Yazid Traiy, Adnane Lazrak, Patrick Valot, Robert Heidsieck:
Forecasting spare part extractions from returned systems in a closed-loop supply chain. Int. J. Prod. Res. 62(21): 7860-7876 (2024) - [j26]Mariem Mhiri, Karim Al-Yafi, Benjamin Legros, Oualid Jouini, Mohamed Haouari:
A blockchain-based framework to optimize shipping container flows in the hinterland. Int. Trans. Oper. Res. 31(6): 3808-3841 (2024) - [c19]Abdelhamid Boujarif, David W. Coit, Oualid Jouini, Zhiguo Zeng, Robert Heidsieck:
Integrating Reliability and Sustainability: A Multi-Objective Framework for Opportunistic Maintenance in Closed-Loop Supply Chain. ICORES 2024: 179-189 - [c18]Emna Turki, Oualid Jouini, Ziad Jemaï, Robert Heidsieck:
Deep Transfer Learning for Installed Base Life-Cycle Evolution Forecast. ICORES 2024: 398-402 - 2023
- [j25]Sadeque Hamdan, Oualid Jouini, Ali Cheaitou, Zied Jemaï, Tobias Andersson Granberg:
On the binary formulation of air traffic flow management problems. Ann. Oper. Res. 321(1): 267-279 (2023) - [c17]Abdelhamid Boujarif, David W. Coit, Oualid Jouini, Zhiguo Zeng, Robert Heidsieck:
Opportunistic Maintenance of Multi-Component Systems Under Structure and Economic Dependencies: A Healthcare System Case Study. ICORES 2023: 158-166 - 2022
- [j24]Oualid Jouini, Saif Benjaafar, Bingnan Lu, Siqiao Li, Benjamin Legros:
Appointment-driven queueing systems with non-punctual customers. Queueing Syst. Theory Appl. 101(1-2): 1-56 (2022) - [j23]Sadeque Hamdan, Ali Cheaitou, Oualid Jouini, Tobias Andersson Granberg, Zied Jemaï, Imad Alsyouf, Maamar Bettayeb, Billy Josefsson:
Central Authority-Controlled Air Traffic Flow Management: An Optimization Approach. Transp. Sci. 56(2): 299-321 (2022) - [c16]Emna Turki, Oualid Jouini, Ziad Jemaï, Laura Urie, Adnane Lazrak, Patrick Valot, Robert Heidsieck:
Forecasting Extractions in a Closed Loop Supply Chain of Spare Parts: An Industrial Case Study. ICORES 2022: 236-243 - 2021
- [j22]Benjamin Legros, Oualid Jouini, Ger Koole:
Should We Wait Before Outsourcing? Analysis of a Revenue-Generating Blended Contact Center. Manuf. Serv. Oper. Manag. 23(5): 1118-1138 (2021) - [c15]Gustavo Santamaria-Acevedo, Oualid Jouini, Benjamin Legros, Zied Jemaï:
Performance Indicators in Emergency Operating Theaters: A State of the Art. APMS (5) 2021: 486-495 - 2020
- [j21]Chaaben Kouki, Benjamin Legros, M. Zied Babai, Oualid Jouini:
Analysis of base-stock perishable inventory systems with general lifetime and lead-time. Eur. J. Oper. Res. 287(3): 901-915 (2020) - [j20]Benjamin Legros, Oualid Jouini, O. Zeynep Aksin, Ger Koole:
Front-office multitasking between service encounters and back-office tasks. Eur. J. Oper. Res. 287(3): 946-963 (2020) - [j19]Guillaume Lamé, Oualid Jouini, Julie Stal-Le Cardinal:
Combining Soft Systems Methodology, ethnographic observation, and discrete-event simulation: A case study in cancer care. J. Oper. Res. Soc. 71(10): 1545-1562 (2020)
2010 – 2019
- 2019
- [j18]Benjamin Legros, Oualid Jouini:
On the scheduling of operations in a chat contact center. Eur. J. Oper. Res. 274(1): 303-316 (2019) - [c14]Sadeque Hamdan, Oualid Jouini, Ali Cheaitou, Zied Jemaï, Imad Alsyouf, Maamar Bettayeb:
Optimal Air Traffic Flow Management with Carbon Emissions Considerations. WCGO 2019: 1078-1088 - [c13]Siqiao Li, Ger Koole, Oualid Jouini:
A Simple Solution for Optimizing Weekly Agent Scheduling in a Multi-Skill Multi-Channel Contact Center. WSC 2019: 3657-3668 - 2018
- [j17]Benjamin Legros, Oualid Jouini, Ger Koole:
A Uniformization Approach for the Dynamic Control of Queueing Systems with Abandonments. Oper. Res. 66(1): 200-209 (2018) - 2017
- [j16]Vikas Vikram Singh, Oualid Jouini, Abdel Lisser:
Distributionally robust chance-constrained games: existence and characterization of Nash equilibrium. Optim. Lett. 11(7): 1385-1405 (2017) - [j15]Benjamin Legros, Sihan Ding, Rob van der Mei, Oualid Jouini:
Call centers with a postponed callback offer. OR Spectr. 39(4): 1097-1125 (2017) - 2016
- [j14]Mathilde Excoffier, Céline Gicquel, Oualid Jouini:
A joint chance-constrained programming approach for call center workforce scheduling under uncertain call arrival forecasts. Comput. Ind. Eng. 96: 16-30 (2016) - [j13]Vikas Vikram Singh, Oualid Jouini, Abdel Lisser:
Equivalent Nonlinear Complementarity Problem for Chance-constrained Games. Electron. Notes Discret. Math. 55: 151-154 (2016) - [j12]Vikas Vikram Singh, Oualid Jouini, Abdel Lisser:
Existence of Nash equilibrium for chance-constrained games. Oper. Res. Lett. 44(5): 640-644 (2016) - [j11]Benjamin Legros, Oualid Jouini, Ger Koole:
Optimal scheduling in call centers with a callback option. Perform. Evaluation 95: 1-40 (2016) - [c12]Vikas Vikram Singh, Oualid Jouini, Abdel Lisser:
Solving Chance-Constrained Games Using Complementarity Problems. ICORES (Selected Papers) 2016: 52-67 - [c11]Vikas Vikram Singh, Oualid Jouini, Abdel Lisser:
A Complementarity Problem Formulation for Chance-constraine Games. ICORES 2016: 58-67 - [c10]Guillaume Lamé, Oualid Jouini, Julie Stal-Le Cardinal, Muriel Carvalho, Christophe Tournigand, Pierre Wolkenstein:
Patient-hospital communication: A platform to improve outpatient chemotherapy. WSC 2016: 2099-2110 - 2015
- [j10]Karim Ghanes, Mathias Wargon, Oualid Jouini, Zied Jemaï, Agapitos Diakogiannis, Romain Hellmann, Valérie Thomas, Ger Koole:
Simulation-based optimization of staffing levels in an emergency department. Simul. 91(10): 942-953 (2015) - [c9]Guillaume Lamé, Tu-Anh Duong, Marija Jankovic, Julie Stal-Le Cardinal, Oualid Jouini:
Analysis of Implementation of Care Coordination in a Multi-level Care Provider Organization: A Need for Systems Approaches. CSDM 2015: 107-118 - [c8]Mathilde Excoffier, Céline Gicquel, Oualid Jouini, Abdel Lisser:
Distributionally Robust Optimization for Scheduling Problem in Call Centers with Uncertain Forecasts. ICORES (Selected Papers) 2015: 3-20 - [c7]Mathilde Excoffier, Céline Gicquel, Oualid Jouini, Abdel Lisser:
Scheduling Problem in Call Centers with Uncertain Arrival Rates Forecasts - A Distributionally Robust Approach. ICORES 2015: 5-13 - [i1]Vikas Vikram Singh, Oualid Jouini, Abdel Lisser:
Bi-matrix Game with Random Payoffs. CTW 2015: 113-116 - 2014
- [j9]Oualid Jouini, Alex Roubos:
On multiple priority multi-server queues with impatience. J. Oper. Res. Soc. 65(5): 616-632 (2014) - [j8]Rowan Wang, Oualid Jouini, Saif Benjaafar:
Service Systems with Finite and Heterogeneous Customer Arrivals. Manuf. Serv. Oper. Manag. 16(3): 365-380 (2014) - [c6]Mathilde Excoffier, Céline Gicquel, Oualid Jouini, Abdel Lisser:
A Stochastic Programming Approach for Staffing and Scheduling Call Centers with Uncertain Demand Forecasts. ICORES 2014: 80-88 - [c5]Mathilde Excoffier, Céline Gicquel, Oualid Jouini, Abdel Lisser:
Comparison of Stochastic Programming Approaches for Staffing and Scheduling Call Centers with Uncertain Demand Forecasts. ICORES (Selected Papers) 2014: 140-156 - [c4]Karim Ghanes, Oualid Jouini, Zied Jemaï, Mathias Wargon, Romain Hellmann, Valérie Thomas, Ger Koole:
A comprehensive simulation modeling of an emergency department: a case study for simulation optimization of staffing levels. WSC 2014: 1421-1432 - 2013
- [j7]Stratos Ioannidis, Oualid Jouini, Angelos A. Economopoulos, Vassilis S. Kouikoglou:
Control policies for single-stage production systems with perishable inventory and customer impatience. Ann. Oper. Res. 209(1): 115-138 (2013) - 2012
- [j6]Oualid Jouini:
Analysis of a last come first served queueing system with customer abandonment. Comput. Oper. Res. 39(12): 3040-3045 (2012) - [j5]Shuangqing Liao, Ger Koole, Christian van Delft, Oualid Jouini:
Staffing a call center with uncertain non-stationary arrival rate and flexibility. OR Spectr. 34(3): 691-721 (2012) - 2011
- [j4]Oualid Jouini, O. Zeynep Aksin, Yves Dallery:
Call Centers with Delay Information: Models and Insights. Manuf. Serv. Oper. Manag. 13(4): 534-548 (2011) - 2010
- [j3]Oualid Jouini, Auke Pot, Ger Koole, Yves Dallery:
Online scheduling policies for multiclass call centers with impatient customers. Eur. J. Oper. Res. 207(1): 258-268 (2010)
2000 – 2009
- 2008
- [j2]Oualid Jouini, Yves Dallery, Rabie Nait-Abdallah:
Analysis of the Impact of Team-Based Organizations in Call Center Management. Manag. Sci. 54(2): 400-414 (2008) - [j1]Oualid Jouini, Yves Dallery:
Moments of first passage times in general birth-death processes. Math. Methods Oper. Res. 68(1): 49-76 (2008) - 2007
- [c3]Oualid Jouini, Yves Dallery:
Stationary delays for a two-class priority queue with impatient customers. VALUETOOLS 2007: 52 - 2006
- [c2]Oualid Jouini, Yves Dallery:
Predicting queueing delays for multiclass call centers. VALUETOOLS 2006: 66 - 2004
- [c1]Oualid Jouini, Yves Dallery, Rabie Nait-Abdallah:
Stochastic Models of Customer Portfolio Management in Call Centers. OR 2004: 59-66
Coauthor Index
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last updated on 2024-10-23 21:23 CEST by the dblp team
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