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Journal Articles
- 2014
[j7]Nancie Gunson, Diarmid Marshall, Fergus R. McInnes, Hazel Morton, Mervyn A. Jack:
Usability Evaluation of Dialogue Designs for Voiceprint Authentication in Automated Telephone Banking. Int. J. Technol. Hum. Interact. 10(2): 59-77 (2014)- 2012
- [j6]Hazel Morton, Nancie Gunson, Mervyn A. Jack:
Interactive Language Learning through Speech-Enabled Virtual Scenarios. Adv. Hum. Comput. Interact. 2012: 389523:1-389523:14 (2012) - [j5]Gary Douglas, Hazel Morton, Mervyn A. Jack:
Remote Channel Customer Contact Strategies for Complaint Update Messages. Int. J. Technol. Hum. Interact. 8(2): 43-55 (2012) - 2011
- [j4]Nancie Gunson, Diarmid Marshall, Hazel Morton, Mervyn A. Jack:
User perceptions of security and usability of single-factor and two-factor authentication in automated telephone banking. Comput. Secur. 30(4): 208-220 (2011) - [j3]Hazel Morton, Nancie Gunson, Diarmid Marshall, Fergus R. McInnes, Andrea Ayres, Mervyn A. Jack:
Usability assessment of text-to-speech synthesis for additional detail in an automated telephone banking system. Comput. Speech Lang. 25(2): 341-362 (2011) - [j2]Hazel Morton, Nancie Gunson, Mervyn A. Jack:
Attitudes to Subtitle Duration and the Effect on User Responses in Speech Interactive Foreign Language Learning. J. Multim. 6(5): 436-446 (2011) - 2008
- [j1]James N. Anderson, Nancie Davidson, Hazel Morton, Mervyn A. Jack:
Language learning with interactive virtual agent scenarios and speech recognition: Lessons learned. Comput. Animat. Virtual Worlds 19(5): 605-619 (2008)
Parts in Books or Collections
- 2004
- [p1]Hazel Morton, Helen McBreen, Mervyn A. Jack:
Experimental Evaluation of the Use of ECAs in ecommerce Applications. From Brows to Trust 2004: 293-321
Coauthor Index
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