Ajay Kumar

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

◀ ▶ joint publications with Swagato Chatterjee

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Publications

2023
[j73]
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Swagato Chatterjee, Arpita Ghatak, Ratnadeep Nikte, Shivam Gupta, Ajay Kumar:
Measuring SERVQUAL dimensions and their importance for customer-satisfaction using online reviews: a text mining approach. J. Enterp. Inf. Manag. 36(1): 22-44 (2023)

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