Mervyn A. Jack

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

◀ ▶ joint publications with Gary Douglas

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Publications

2013
[j34]
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Gareth Peevers, Richard Williams, Gary Douglas, Mervyn A. Jack:
Usability Study of Fingerprint and Palmvein Biometric Technologies at the ATM. Int. J. Technol. Hum. Interact. 9(1): 78-95 (2013)
2012
[j31]
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  - journals/ijthi/DouglasMJ12
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Gary Douglas, Hazel Morton, Mervyn A. Jack:
Remote Channel Customer Contact Strategies for Complaint Update Messages. Int. J. Technol. Hum. Interact. 8(2): 43-55 (2012)
2011
[j28]
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Gareth Peevers, Gary Douglas, Mervyn A. Jack, Diarmid Marshall:
A Usability Comparison of SMS and IVR as Digital Banking Channels. Int. J. Technol. Hum. Interact. 7(4): 1-16 (2011)
[j27]
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Gareth Peevers, Gary Douglas, Mervyn A. Jack:
Multimedia Technology in the Financial Services Sector: Customer Satisfaction with Alternatives to Face-to-Face Interaction in Mortgage Sales. Int. J. Technol. Hum. Interact. 7(4): 17-30 (2011)
2010
[j23]
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  - journals/iwc/WeirDRJ10
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Catherine S. Weir, Gary Douglas, Tim Richardson, Mervyn A. Jack:
Usable security: User preferences for authentication methods in eBanking and the effects of experience. Interact. Comput. 22(3): 153-164 (2010)
2009
[j22]
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  - journals/compsec/WeirDCJ09
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Catherine S. Weir, Gary Douglas, Martin Carruthers, Mervyn A. Jack:
User perceptions of security, convenience and usability for ebanking authentication tokens. Comput. Secur. 28(1-2): 47-62 (2009)
2008
[j21]
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  - journals/ijmms/PeeversDJ08
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Gareth Peevers, Gary Douglas, Mervyn A. Jack:
A usability comparison of three alternative message formats for an SMS banking service. Int. J. Hum. Comput. Stud. 66(2): 113-123 (2008)

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