L. Venkata Subramaniam

◀ ▶ joint publications with Tetsuya Nasukawa

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Publications

2009
[j9]
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Hironori Takeuchi, L. Venkata Subramaniam, Tetsuya Nasukawa, Shourya Roy:
Getting insights from the voices of customers: Conversation mining at a contact center. Inf. Sci. 179(11): 1584-1591 (2009)
2007
[j6]
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Hironori Takeuchi, L. Venkata Subramaniam, Shourya Roy, Diwakar Punjani, Tetsuya Nasukawa:
Sentence boundary detection in conversational speech transcripts using noisily labeled examples. Int. J. Document Anal. Recognit. 10(3-4): 147-155 (2007)
[c15]
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  - electronic edition @ aclanthology.org (open access)
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Hironori Takeuchi, L. Venkata Subramaniam, Tetsuya Nasukawa, Shourya Roy:
Automatic Identification of Important Segments and Expressions for Mining of Business-Oriented Conversations at Contact Centers. EMNLP-CoNLL 2007: 458-467
[c12]
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Hironori Takeuchi, L. Venkata Subramaniam, Tetsuya Nasukawa, Shourya Roy, Sreeram Balakrishnan:
A Conversation-Mining System for Gathering Insights to Improve Agent Productivity. CEC/EEE 2007: 465-468

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