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Xue-yan Zhang

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2010 – 2019

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2013
[c2]
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Hong-yu Zhao, Xue-yan Zhang, Yongqiang Wang, Li-you Yang:
The Role of ITIL-Based Service Desk in Campus E-learning. ICPCA/SWS 2013: 819-826
2012
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Hong-yu Zhao, Yongqiang Wang, Xue-yan Zhang, Li-you Yang:
Campus Network Operation and Maintenance Management and Service Based on ITIL Service Desk. ICPCA/SWS 2012: 876-882

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