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Dora González-Bañales

Dora Luz González-Bañales

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Journal Articles

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2021
[j3]
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  - journals/ijitsa/Lucio-NietoG21
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Teresa Lucio-Nieto, Dora Luz González-Bañales:
Implementation of a Service Management Office Into a World Food Company in Latin America. Int. J. Inf. Technol. Syst. Approach 14(1): 116-135 (2021)
2019
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Teresa Lucio-Nieto, Dora Luz González-Bañales:
Exploring ITIL® Implementation Challenges in Latin American Companies. Int. J. Inf. Technol. Syst. Approach 12(1): 73-86 (2019)
2010
[j1]
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  - journals/rasi/SilvaGBG10
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Angelo Silva, Dora González-Bañales, Helga Bermeo-Andrade, Cesar Díaz García:
Accesibilidad Web: Un criterio clave para la integración de internet en la estrategia de negocio en empresas de servicios. Análisis del caso del sector hotelero en el Tolima, Colombia. Rev. Avances en Sistemas Informática 7(2): 47-52 (2010)

Conference and Workshop Papers

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2024
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Teresa Lucio-Nieto, Dora Luz González-Bañales:
Good Practices in ITSM Learning: A Business Simulation-Game-Based Approach for Engineering Students. EDUCON 2024: 1-9
2021
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  - conf/icict/Bermeo-AndradeG21
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Helga Bermeo-Andrade, Dora González-Bañales:
Appropriation Intention of a Farm Management Information System Through Usability Evaluation with PLS-SEM Analysis. ICICT (2) 2021: 633-641
2017
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  - conf/clihc/Gonzalez-Banales17
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Dora Luz González-Bañales, Linda Elizabeth Soto Ortíz:
Empathy Map as a Tool to Analyze Human-Computer Interaction in the Elderly. CLIHC 2017: 17:1-17:3

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