BibTeX records: Bernard J. Jansen

download as .bib file

@article{DBLP:journals/isf/JansenJS24,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Joni Salminen},
  title        = {Finetuning Analytics Information Systems for a Better Understanding
                  of Users: Evidence of Personification Bias on Multiple Digital Channels},
  journal      = {Inf. Syst. Frontiers},
  volume       = {26},
  number       = {2},
  pages        = {775--798},
  year         = {2024},
  url          = {https://doi.org/10.1007/s10796-023-10395-5},
  doi          = {10.1007/S10796-023-10395-5},
  timestamp    = {Sat, 08 Jun 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isf/JansenJS24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isf/JansenJS24a,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Joni Salminen},
  title        = {Correction to: Finetuning Analytics Information Systems for a Better
                  Understanding of Users: Evidence of Personification Bias on Multiple
                  Digital Channels},
  journal      = {Inf. Syst. Frontiers},
  volume       = {26},
  number       = {2},
  pages        = {799},
  year         = {2024},
  url          = {https://doi.org/10.1007/s10796-023-10403-8},
  doi          = {10.1007/S10796-023-10403-8},
  timestamp    = {Sat, 08 Jun 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isf/JansenJS24a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/itm/SalminenNBJSJJ24,
  author       = {Joni Salminen and
                  Lene Nielsen and
                  Malik Bahloul and
                  Rasmus Gr{\o}nlund J{\o}rgensen and
                  Jo{\~{a}}o M. Santos and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Persona preparedness: a survey instrument for measuring the organizational
                  readiness for deploying personas},
  journal      = {Inf. Technol. Manag.},
  volume       = {25},
  number       = {2},
  pages        = {173--198},
  year         = {2024},
  url          = {https://doi.org/10.1007/s10799-022-00373-9},
  doi          = {10.1007/S10799-022-00373-9},
  timestamp    = {Sat, 08 Jun 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/itm/SalminenNBJSJJ24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ACMdis/SengunSJAJ24,
  author       = {Sercan Seng{\"{u}}n and
                  Joni Salminen and
                  Soon{-}Gyo Jung and
                  Kholoud Khalil Aldous and
                  Bernard J. Jansen},
  editor       = {Anna Vallg{\aa}rda and
                  Li J{\"{o}}nsson and
                  Jonas Fritsch and
                  Sarah Fdili Alaoui and
                  Christopher A. Le Dantec},
  title        = {"There's Something About Noura": Exploring Think-Aloud Reasonings
                  for Users' Persona Choice in a Design Task},
  booktitle    = {Designing Interactive Systems Conference, {DIS} 2024, {IT} University
                  of Copenhagen, Denmark, July 1-5, 2024},
  publisher    = {{ACM}},
  year         = {2024},
  url          = {https://doi.org/10.1145/3643834.3661512},
  doi          = {10.1145/3643834.3661512},
  timestamp    = {Thu, 04 Jul 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ACMdis/SengunSJAJ24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenLPCHJ24,
  author       = {Joni Salminen and
                  Chang Liu and
                  Wenjing Pian and
                  Jianxing Chi and
                  Essi H{\"{a}}yh{\"{a}}nen and
                  Bernard J. Jansen},
  editor       = {Florian 'Floyd' Mueller and
                  Penny Kyburz and
                  Julie R. Williamson and
                  Corina Sas and
                  Max L. Wilson and
                  Phoebe O. Toups Dugas and
                  Irina Shklovski},
  title        = {Deus Ex Machina and Personas from Large Language Models: Investigating
                  the Composition of AI-Generated Persona Descriptions},
  booktitle    = {Proceedings of the {CHI} Conference on Human Factors in Computing
                  Systems, {CHI} 2024, Honolulu, HI, USA, May 11-16, 2024},
  pages        = {510:1--510:20},
  publisher    = {{ACM}},
  year         = {2024},
  url          = {https://doi.org/10.1145/3613904.3642036},
  doi          = {10.1145/3613904.3642036},
  timestamp    = {Thu, 23 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenLPCHJ24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ht/SalminenWYJ24,
  author       = {Joni Salminen and
                  Risqo Wahid and
                  Yanwu Yang and
                  Bernard J. Jansen},
  title        = {Engagement Patterns in TikTok: An Analysis of Short Video Ads},
  booktitle    = {Proceedings of the 35th {ACM} Conference on Hypertext and Social Media,
                  {HT} 2024, Poznan, Poland, September 10-13, 2024},
  pages        = {323--329},
  publisher    = {{ACM}},
  year         = {2024},
  url          = {https://doi.org/10.1145/3648188.3677048},
  doi          = {10.1145/3648188.3677048},
  timestamp    = {Sun, 08 Sep 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ht/SalminenWYJ24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ht/AldousS0JJ24,
  author       = {Kholoud Khalil Aldous and
                  Joni Salminen and
                  Ali Farooq and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Using ChatGPT in Content Marketing: Enhancing Users' Social Media
                  Engagement in Cross-Platform Content Creation through Generative {AI}},
  booktitle    = {Proceedings of the 35th {ACM} Conference on Hypertext and Social Media,
                  {HT} 2024, Poznan, Poland, September 10-13, 2024},
  pages        = {376--383},
  publisher    = {{ACM}},
  year         = {2024},
  url          = {https://doi.org/10.1145/3648188.3675142},
  doi          = {10.1145/3648188.3675142},
  timestamp    = {Sun, 08 Sep 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ht/AldousS0JJ24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/lats/SalminenJMAAAJ24,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Johanne Medina and
                  Kholoud Khalil Aldous and
                  Jinan Y. Azem and
                  Waleed Akhtar and
                  Bernard J. Jansen},
  editor       = {David Joyner and
                  Min Kyu Kim and
                  Xu Wang and
                  Meng Xia},
  title        = {Using Cipherbot: An Exploratory Analysis of Student Interaction with
                  an LLM-Based Educational Chatbot},
  booktitle    = {Proceedings of the Eleventh {ACM} Conference on Learning @ Scale,
                  L@S 2024, Atlanta, GA, USA, July 18-20, 2024},
  pages        = {279--283},
  publisher    = {{ACM}},
  year         = {2024},
  url          = {https://doi.org/10.1145/3657604.3664690},
  doi          = {10.1145/3657604.3664690},
  timestamp    = {Fri, 19 Jul 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/lats/SalminenJMAAAJ24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/um/KaateSJ0HXAJ24,
  author       = {Ilkka Kaate and
                  Joni Salminen and
                  Soon{-}Gyo Jung and
                  Jo{\~{a}}o M. Santos and
                  Essi H{\"{a}}yh{\"{a}}nen and
                  Trang Xuan and
                  Jinan Y. Azem and
                  Bernard J. Jansen},
  title        = {Modeling the New Modalities of Personas: How Do Users' Attributes
                  Influence Their Perceptions and Use of Interactive Personas?},
  booktitle    = {Adjunct Proceedings of the 32nd {ACM} Conference on User Modeling,
                  Adaptation and Personalization, {UMAP} Adjunct 2024, Cagliari, Italy,
                  July 1-4, 2024},
  publisher    = {{ACM}},
  year         = {2024},
  url          = {https://doi.org/10.1145/3631700.3664882},
  doi          = {10.1145/3631700.3664882},
  timestamp    = {Thu, 04 Jul 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/um/KaateSJ0HXAJ24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-2402-18144,
  author       = {Seungjong Sun and
                  Eungu Lee and
                  Dongyan Nan and
                  Xiangying Zhao and
                  Wonbyung Lee and
                  Bernard J. Jansen and
                  Jang{-}Hyun Kim},
  title        = {Random Silicon Sampling: Simulating Human Sub-Population Opinion Using
                  a Large Language Model Based on Group-Level Demographic Information},
  journal      = {CoRR},
  volume       = {abs/2402.18144},
  year         = {2024},
  url          = {https://doi.org/10.48550/arXiv.2402.18144},
  doi          = {10.48550/ARXIV.2402.18144},
  eprinttype    = {arXiv},
  eprint       = {2402.18144},
  timestamp    = {Wed, 10 Jul 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2402-18144.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/behaviourIT/AldousAJ23,
  author       = {Kholoud Khalil Aldous and
                  Jisun An and
                  Bernard J. Jansen},
  title        = {What really matters?: characterising and predicting user engagement
                  of news postings using multiple platforms, sentiments and topics},
  journal      = {Behav. Inf. Technol.},
  volume       = {42},
  number       = {5},
  pages        = {545--568},
  year         = {2023},
  url          = {https://doi.org/10.1080/0144929x.2022.2030798},
  doi          = {10.1080/0144929X.2022.2030798},
  timestamp    = {Tue, 12 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/behaviourIT/AldousAJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/behaviourIT/SalminenKJMJ23,
  author       = {Joni Salminen and
                  Ahmed Mohamed Sayed Kamel and
                  Soon{-}Gyo Jung and
                  Mekhail Mustak and
                  Bernard J. Jansen},
  title        = {Fair compensation of crowdsourcing work: the problem of flat rates},
  journal      = {Behav. Inf. Technol.},
  volume       = {42},
  number       = {16},
  pages        = {2871--2892},
  year         = {2023},
  url          = {https://doi.org/10.1080/0144929x.2022.2150564},
  doi          = {10.1080/0144929X.2022.2150564},
  timestamp    = {Sat, 13 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/behaviourIT/SalminenKJMJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/dim/AlThaniEJ23,
  author       = {Haya Al{-}Thani and
                  Tamer Elsayed and
                  Bernard J. Jansen},
  title        = {Improving {\unicode{8203}}conversational {\unicode{8203}}search with
                  {\unicode{8203}}query {\unicode{8203}}reformulation {\unicode{8203}}using
                  {\unicode{8203}}selective {\unicode{8203}}contextual {\unicode{8203}}history},
  journal      = {Data Inf. Manag.},
  volume       = {7},
  number       = {2},
  pages        = {100025},
  year         = {2023},
  url          = {https://doi.org/10.1016/j.dim.2022.100025},
  doi          = {10.1016/J.DIM.2022.100025},
  timestamp    = {Sat, 08 Jun 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/dim/AlThaniEJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/iam/ThirumuruganathanEJSRJ23,
  author       = {Saravanan Thirumuruganathan and
                  Noora Al Emadi and
                  Soon{-}Gyo Jung and
                  Joni Salminen and
                  Dianne Ramirez Robillos and
                  Bernard J. Jansen},
  title        = {Will they take this offer? {A} machine learning price elasticity model
                  for predicting upselling acceptance of premium airline seating},
  journal      = {Inf. Manag.},
  volume       = {60},
  number       = {3},
  pages        = {103759},
  year         = {2023},
  url          = {https://doi.org/10.1016/j.im.2023.103759},
  doi          = {10.1016/J.IM.2023.103759},
  timestamp    = {Sat, 13 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/iam/ThirumuruganathanEJSRJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijecommerce/SalminenJM23,
  author       = {Joni Salminen and
                  Bernard J. Jansen and
                  Mekhail Mustak},
  title        = {How Feature Changes of a Dominant Ad Platform Shape Advertisers' Human
                  Agency},
  journal      = {Int. J. Electron. Commer.},
  volume       = {27},
  number       = {1},
  pages        = {3--35},
  year         = {2023},
  url          = {https://doi.org/10.1080/10864415.2022.2158594},
  doi          = {10.1080/10864415.2022.2158594},
  timestamp    = {Sat, 11 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijecommerce/SalminenJM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/KaateSSJOJ23,
  author       = {Ilkka Kaate and
                  Joni Salminen and
                  Jo{\~{a}}o M. Santos and
                  Soon{-}Gyo Jung and
                  Rami Olkkonen and
                  Bernard J. Jansen},
  title        = {The realness of fakes: Primary evidence of the effect of deepfake
                  personas on user perceptions in a design task},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {178},
  pages        = {103096},
  year         = {2023},
  url          = {https://doi.org/10.1016/j.ijhcs.2023.103096},
  doi          = {10.1016/J.IJHCS.2023.103096},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmms/KaateSSJOJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/itp/SalminenSJJ23,
  author       = {Joni Salminen and
                  Jo{\~{a}}o M. Santos and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {How does an imaginary persona's attractiveness affect designers' perceptions
                  and {IT} solutions? An experimental study on users' remote working
                  needs},
  journal      = {Inf. Technol. People},
  volume       = {36},
  number       = {8},
  pages        = {196--225},
  year         = {2023},
  url          = {https://doi.org/10.1108/ITP-09-2022-0729},
  doi          = {10.1108/ITP-09-2022-0729},
  timestamp    = {Wed, 24 Jan 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/itp/SalminenSJJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/nlpj/JansenJS23,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Joni Salminen},
  title        = {Employing large language models in survey research},
  journal      = {Nat. Lang. Process. J.},
  volume       = {4},
  pages        = {100020},
  year         = {2023},
  url          = {https://doi.org/10.1016/j.nlp.2023.100020},
  doi          = {10.1016/J.NLP.2023.100020},
  timestamp    = {Mon, 24 Jun 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/nlpj/JansenJS23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/peerj-cs/AlThaniJE23,
  author       = {Haya Al{-}Thani and
                  Bernard J. Jansen and
                  Tamer Elsayed},
  title        = {ECAsT: a large dataset for conversational search and an evaluation
                  of metric robustness},
  journal      = {PeerJ Comput. Sci.},
  volume       = {9},
  pages        = {e1328},
  year         = {2023},
  url          = {https://doi.org/10.7717/peerj-cs.1328},
  doi          = {10.7717/PEERJ-CS.1328},
  timestamp    = {Thu, 18 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/peerj-cs/AlThaniJE23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chitaly/KaateSJAJ23,
  author       = {Ilkka Kaate and
                  Joni Salminen and
                  Soon{-}Gyo Jung and
                  Hind A. Al{-}Merekhi and
                  Bernard J. Jansen},
  editor       = {Cristina Gena and
                  Luigi De Russis and
                  Lucio Davide Spano and
                  Rosa Lanzilotti and
                  Tania Di Mascio and
                  Catia Prandi and
                  Salvatore Andolina},
  title        = {How Do Users Perceive Deepfake Personas? Investigating the Deepfake
                  User Perception and Its Implications for Human-Computer Interaction},
  booktitle    = {Proceedings of the 15th Biannual Conference of the Italian {SIGCHI}
                  Chapter, CHItaly 2023, Torino, Italy, September 20-22, 2023},
  pages        = {4:1--4:12},
  publisher    = {{ACM}},
  year         = {2023},
  url          = {https://doi.org/10.1145/3605390.3605397},
  doi          = {10.1145/3605390.3605397},
  timestamp    = {Sun, 24 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chitaly/KaateSJAJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hci/SalminenJACJ23,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Hind A. Al{-}Merekhi and
                  Erik Cambria and
                  Bernard J. Jansen},
  editor       = {Helmut Degen and
                  Stavroula Ntoa and
                  Abbas Moallem},
  title        = {How Can Natural Language Processing and Generative {AI} Address Grand
                  Challenges of Quantitative User Personas?},
  booktitle    = {{HCI} International 2023 - Late Breaking Papers - 25th International
                  Conference on Human-Computer Interaction, {HCII} 2023, Copenhagen,
                  Denmark, July 23-28, 2023, Proceedings, Part {VI}},
  series       = {Lecture Notes in Computer Science},
  volume       = {14059},
  pages        = {211--231},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-48057-7\_14},
  doi          = {10.1007/978-3-031-48057-7\_14},
  timestamp    = {Wed, 06 Dec 2023 13:43:03 +0100},
  biburl       = {https://dblp.org/rec/conf/hci/SalminenJACJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hci/SalminenSSJNJ23,
  author       = {Joni Salminen and
                  Sercan Seng{\"{u}}n and
                  Jo{\~{a}}o M. Santos and
                  Soon{-}Gyo Jung and
                  Lene Nielsen and
                  Bernard J. Jansen},
  editor       = {Masaaki Kurosu and
                  Ayako Hashizume and
                  Aaron Marcus and
                  Elizabeth Rosenzweig and
                  Marcelo M. Soares and
                  Don Harris and
                  Wen{-}Chin Li and
                  Dylan D. Schmorrow and
                  Cali M. Fidopiastis and
                  Pei{-}Luen Patrick Rau},
  title        = {The Choice of a Persona: An Analysis of Why Stakeholders Choose a
                  Given Persona for a Design Task},
  booktitle    = {{HCI} International 2023 - Late Breaking Papers - 25th International
                  Conference on Human-Computer Interaction, {HCII} 2023, Copenhagen,
                  Denmark, July 23-28, 2023, Proceedings, Part {I}},
  series       = {Lecture Notes in Computer Science},
  volume       = {14054},
  pages        = {288--310},
  publisher    = {Springer},
  year         = {2023},
  url          = {https://doi.org/10.1007/978-3-031-48038-6\_18},
  doi          = {10.1007/978-3-031-48038-6\_18},
  timestamp    = {Wed, 06 Dec 2023 13:43:02 +0100},
  biburl       = {https://dblp.org/rec/conf/hci/SalminenSSJNJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/isncc/AzemSJJ23,
  author       = {Jinan Y. Azem and
                  Joni Salminen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Measuring Engagement Through Remote Interactions of Customers: Introducing
                  {METRIC}},
  booktitle    = {International Symposium on Networks, Computers and Communications,
                  {ISNCC} 2023, Doha, Qatar, October 23-26, 2023},
  pages        = {1--7},
  publisher    = {{IEEE}},
  year         = {2023},
  url          = {https://doi.org/10.1109/ISNCC58260.2023.10323669},
  doi          = {10.1109/ISNCC58260.2023.10323669},
  timestamp    = {Thu, 07 Dec 2023 20:38:52 +0100},
  biburl       = {https://dblp.org/rec/conf/isncc/AzemSJJ23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/behaviourIT/SalminenJKSJ22,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Ahmed Mohamed Sayed Kamel and
                  Jo{\~{a}}o M. Santos and
                  Bernard J. Jansen},
  title        = {Using artificially generated pictures in customer-facing systems:
                  an evaluation study with data-driven personas},
  journal      = {Behav. Inf. Technol.},
  volume       = {41},
  number       = {5},
  pages        = {905--921},
  year         = {2022},
  url          = {https://doi.org/10.1080/0144929x.2020.1838610},
  doi          = {10.1080/0144929X.2020.1838610},
  timestamp    = {Thu, 05 Jan 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/behaviourIT/SalminenJKSJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/bigdata/SalminenCJTGJ22,
  author       = {Joni Salminen and
                  Kamal Chhirang and
                  Soon{-}Gyo Jung and
                  Saravanan Thirumuruganathan and
                  Kathleen W. Guan and
                  Bernard J. Jansen},
  title        = {Big Data, Small Personas: How Algorithms Shape the Demographic Representation
                  of Data-Driven User Segments},
  journal      = {Big Data},
  volume       = {10},
  number       = {4},
  pages        = {313--336},
  year         = {2022},
  url          = {https://doi.org/10.1089/big.2021.0177},
  doi          = {10.1089/BIG.2021.0177},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/bigdata/SalminenCJTGJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/dim/MarzoukSZJ22,
  author       = {Omar Marzouk and
                  Joni Salminen and
                  Pengyi Zhang and
                  Bernard J. Jansen},
  title        = {Which message? Which channel? Which customer? Exploring response rates
                  in multi-channel marketing using short-form advertising},
  journal      = {Data Inf. Manag.},
  volume       = {6},
  number       = {1},
  pages        = {100008},
  year         = {2022},
  url          = {https://doi.org/10.1016/j.dim.2022.100008},
  doi          = {10.1016/J.DIM.2022.100008},
  timestamp    = {Tue, 12 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/dim/MarzoukSZJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/dim/AlMerekhiKSJ22,
  author       = {Hind A. Al{-}Merekhi and
                  Haewoon Kwak and
                  Joni Salminen and
                  Bernard J. Jansen},
  title        = {{PROVOKE:} Toxicity trigger detection in conversations from the top
                  100 subreddits},
  journal      = {Data Inf. Manag.},
  volume       = {6},
  number       = {4},
  pages        = {100019},
  year         = {2022},
  url          = {https://doi.org/10.1016/j.dim.2022.100019},
  doi          = {10.1016/J.DIM.2022.100019},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/dim/AlMerekhiKSJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/dim/JansenSJA22,
  author       = {Bernard J. Jansen and
                  Joni Salminen and
                  Soon{-}Gyo Jung and
                  Hind A. Al{-}Merekhi},
  title        = {The illusion of data validity: Why numbers about people are likely
                  wrong},
  journal      = {Data Inf. Manag.},
  volume       = {6},
  number       = {4},
  pages        = {100020},
  year         = {2022},
  url          = {https://doi.org/10.1016/j.dim.2022.100020},
  doi          = {10.1016/J.DIM.2022.100020},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/dim/JansenSJA22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/dss/YangZZJ22,
  author       = {Yanwu Yang and
                  Kang Zhao and
                  Daniel Dajun Zeng and
                  Bernard Jim Jansen},
  title        = {Time-varying effects of search engine advertising on sales-An empirical
                  investigation in E-commerce},
  journal      = {Decis. Support Syst.},
  volume       = {163},
  pages        = {113843},
  year         = {2022},
  url          = {https://doi.org/10.1016/j.dss.2022.113843},
  doi          = {10.1016/J.DSS.2022.113843},
  timestamp    = {Sun, 28 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/dss/YangZZJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ecr/YangFSJ22,
  author       = {Yanwu Yang and
                  Baozhu Feng and
                  Joni Salminen and
                  Bernard J. Jansen},
  title        = {Optimal advertising for a generalized Vidale-Wolfe response model},
  journal      = {Electron. Commer. Res.},
  volume       = {22},
  number       = {4},
  pages        = {1275--1305},
  year         = {2022},
  url          = {https://doi.org/10.1007/s10660-021-09468-x},
  doi          = {10.1007/S10660-021-09468-X},
  timestamp    = {Mon, 05 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ecr/YangFSJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/SalminenJNSJ22,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Lene Nielsen and
                  Sercan Seng{\"{u}}n and
                  Bernard J. Jansen},
  title        = {How does varying the number of personas affect user perceptions and
                  behavior? Challenging the 'small personas' hypothesis!},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {168},
  pages        = {102915},
  year         = {2022},
  url          = {https://doi.org/10.1016/j.ijhcs.2022.102915},
  doi          = {10.1016/J.IJHCS.2022.102915},
  timestamp    = {Mon, 28 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijmms/SalminenJNSJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pacmhci/JungSJ22,
  author       = {Soon{-}Gyo Jung and
                  Joni Salminen and
                  Bernard J. Jansen},
  title        = {Engineers, Aware! Commercial Tools Disagree on Social Media Sentiment:
                  Analyzing the Sentiment Bias of Four Major Tools},
  journal      = {Proc. {ACM} Hum. Comput. Interact.},
  volume       = {6},
  number       = {{EICS}},
  pages        = {153:1--153:20},
  year         = {2022},
  url          = {https://doi.org/10.1145/3532203},
  doi          = {10.1145/3532203},
  timestamp    = {Thu, 10 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pacmhci/JungSJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pajais/JansenJNGS22,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Lene Nielsen and
                  Kathleen W. Guan and
                  Joni Salminen},
  title        = {How to Create Personas: Three Persona Creation Methodologies with
                  Implications for Practical Employment},
  journal      = {Pac. Asia J. Assoc. Inf. Syst.},
  volume       = {14},
  number       = {3},
  pages        = {1},
  year         = {2022},
  url          = {https://aisel.aisnet.org/pajais/vol14/iss3/1},
  timestamp    = {Fri, 22 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/pajais/JansenJNGS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/peerj-cs/AlmerekhiKJ22,
  author       = {Hind A. Al{-}Merekhi and
                  Haewoon Kwak and
                  Bernard J. Jansen},
  title        = {Investigating toxicity changes of cross-community redditors from 2
                  billion posts and comments},
  journal      = {PeerJ Comput. Sci.},
  volume       = {8},
  pages        = {e1059},
  year         = {2022},
  url          = {https://doi.org/10.7717/peerj-cs.1059},
  doi          = {10.7717/PEERJ-CS.1059},
  timestamp    = {Wed, 10 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/peerj-cs/AlmerekhiKJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/peerj-cs/SalminenJKFJ22,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Ahmed Mohamed Sayed Kamel and
                  Willemien Froneman and
                  Bernard J. Jansen},
  title        = {Who is in the sample? An analysis of real and surrogate users as participants
                  in user study research in the information technology fields},
  journal      = {PeerJ Comput. Sci.},
  volume       = {8},
  pages        = {e1136},
  year         = {2022},
  url          = {https://doi.org/10.7717/peerj-cs.1136},
  doi          = {10.7717/PEERJ-CS.1136},
  timestamp    = {Wed, 23 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/peerj-cs/SalminenJKFJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tochi/SalminenSSJJ22,
  author       = {Joni Salminen and
                  Sercan Seng{\"{u}}n and
                  Jo{\~{a}}o M. Santos and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Can Unhappy Pictures Enhance the Effect of Personas? {A} User Experiment},
  journal      = {{ACM} Trans. Comput. Hum. Interact.},
  volume       = {29},
  number       = {2},
  pages        = {14:1--14:59},
  year         = {2022},
  url          = {https://doi.org/10.1145/3485872},
  doi          = {10.1145/3485872},
  timestamp    = {Wed, 19 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tochi/SalminenSSJJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/NielsenJSAJ22,
  author       = {Lene Nielsen and
                  Bernard J. Jansen and
                  Joni Salminen and
                  Jos{\'{e}} L. Abdelnour{-}Nocera and
                  Soon{-}Gyo Jung},
  editor       = {Simone D. J. Barbosa and
                  Cliff Lampe and
                  Caroline Appert and
                  David A. Shamma},
  title        = {Personas: New Data, New Trends},
  booktitle    = {{CHI} '22: {CHI} Conference on Human Factors in Computing Systems,
                  New Orleans, LA, USA, 29 April 2022 - 5 May 2022, Extended Abstracts},
  pages        = {139:1--139:3},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3491101.3503772},
  doi          = {10.1145/3491101.3503772},
  timestamp    = {Wed, 04 May 2022 13:02:17 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/NielsenJSAJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenGJJ22,
  author       = {Joni Salminen and
                  Kathleen Wenyun Guan and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Simone D. J. Barbosa and
                  Cliff Lampe and
                  Caroline Appert and
                  David A. Shamma and
                  Steven Mark Drucker and
                  Julie R. Williamson and
                  Koji Yatani},
  title        = {Use Cases for Design Personas: {A} Systematic Review and New Frontiers},
  booktitle    = {{CHI} '22: {CHI} Conference on Human Factors in Computing Systems,
                  New Orleans, LA, USA, 29 April 2022 - 5 May 2022},
  pages        = {543:1--543:21},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3491102.3517589},
  doi          = {10.1145/3491102.3517589},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenGJJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/PirilaSOYJ22,
  author       = {Tommi Piril{\"{a}} and
                  Joni Salminen and
                  Victoria{-}Sophie Osburg and
                  Vignesh Yoganathan and
                  Bernard J. Jansen},
  title        = {The Role of Technical and Process Quality of Chatbots: {A} Case Study
                  from the Insurance Industry},
  booktitle    = {55th Hawaii International Conference on System Sciences, {HICSS} 2022,
                  Virtual Event / Maui, Hawaii, USA, January 4-7, 2022},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2022},
  url          = {http://hdl.handle.net/10125/79484},
  timestamp    = {Wed, 11 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/PirilaSOYJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iui/SalminenJJ22,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Giulio Jacucci and
                  Samuel Kaski and
                  Cristina Conati and
                  Simone Stumpf and
                  Tuukka Ruotsalo and
                  Krzysztof Gajos},
  title        = {Developing Persona Analytics Towards Persona Science},
  booktitle    = {{IUI} 2022: 27th International Conference on Intelligent User Interfaces,
                  Helsinki, Finland, March 22 - 25, 2022},
  pages        = {323--344},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3490099.3511144},
  doi          = {10.1145/3490099.3511144},
  timestamp    = {Wed, 23 Mar 2022 08:22:13 +0100},
  biburl       = {https://dblp.org/rec/conf/iui/SalminenJJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/nordichi/SalminenJJ22,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Intentionally Biasing User Representation?: Investigating the Pros
                  and Cons of Removing Toxic Quotes from Social Media Personas},
  booktitle    = {NordiCHI '22: Nordic Human-Computer Interaction Conference, Aarhus,
                  Denmark, October 8 - 12, 2022},
  pages        = {10:1--10:13},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3546155.3546647},
  doi          = {10.1145/3546155.3546647},
  timestamp    = {Wed, 28 Sep 2022 15:24:59 +0200},
  biburl       = {https://dblp.org/rec/conf/nordichi/SalminenJJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/nordichi/SalminenJNJ22,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Lene Nielsen and
                  Bernard J. Jansen},
  title        = {Creating More Personas Improves Representation of Demographically
                  Diverse Populations: Implications Towards Interactive Persona Systems},
  booktitle    = {NordiCHI '22: Nordic Human-Computer Interaction Conference, Aarhus,
                  Denmark, October 8 - 12, 2022},
  pages        = {12:1--12:11},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3546155.3546654},
  doi          = {10.1145/3546155.3546654},
  timestamp    = {Wed, 28 Sep 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/nordichi/SalminenJNJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/um/SalminenJJ22,
  author       = {Joni Salminen and
                  Bernard J. Jansen and
                  Soon{-}Gyo Jung},
  title        = {Survey2Persona: Rendering Survey Responses as Personas},
  booktitle    = {{UMAP} '22: 30th {ACM} Conference on User Modeling, Adaptation and
                  Personalization, Barcelona, Spain, July 4 - 7, 2022, Adjunct Proceedings},
  pages        = {67--73},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3511047.3536403},
  doi          = {10.1145/3511047.3536403},
  timestamp    = {Mon, 04 Jul 2022 17:29:27 +0200},
  biburl       = {https://dblp.org/rec/conf/um/SalminenJJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/websci/JungSJ22,
  author       = {Soon{-}Gyo Jung and
                  Joni Salminen and
                  Bernard J. Jansen},
  title        = {The Effect of Hiding Dislikes on the Use of YouTube's Like and Dislike
                  Features},
  booktitle    = {WebSci '22: 14th {ACM} Web Science Conference 2022, Barcelona, Spain,
                  June 26 - 29, 2022},
  pages        = {202--207},
  publisher    = {{ACM}},
  year         = {2022},
  url          = {https://doi.org/10.1145/3501247.3531546},
  doi          = {10.1145/3501247.3531546},
  timestamp    = {Tue, 28 Jun 2022 11:14:03 +0200},
  biburl       = {https://dblp.org/rec/conf/websci/JungSJ22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-2202-13506,
  author       = {Yanwu Yang and
                  Bernard J. Jansen and
                  Yinghui Yang and
                  Xunhua Guo and
                  Daniel Zeng},
  title        = {Keyword Optimization in Sponsored Search Advertising: {A} Multi-Level
                  Computational Framework},
  journal      = {CoRR},
  volume       = {abs/2202.13506},
  year         = {2022},
  url          = {https://arxiv.org/abs/2202.13506},
  eprinttype    = {arXiv},
  eprint       = {2202.13506},
  timestamp    = {Tue, 16 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2202-13506.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-2203-02200,
  author       = {Yanwu Yang and
                  Xin Li and
                  Bernard J. Jansen and
                  Daniel Zeng},
  title        = {Aggregate effects of advertising decisions: a complex systems look
                  at search engine advertising via an experimental study},
  journal      = {CoRR},
  volume       = {abs/2203.02200},
  year         = {2022},
  url          = {https://doi.org/10.48550/arXiv.2203.02200},
  doi          = {10.48550/ARXIV.2203.02200},
  eprinttype    = {arXiv},
  eprint       = {2203.02200},
  timestamp    = {Tue, 16 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2203-02200.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@book{DBLP:series/synthesis/2021Jansen,
  author       = {Bernard J. Jansen and
                  Joni Salminen and
                  Soon{-}Gyo Jung and
                  Kathleen W. Guan},
  title        = {Data-Driven Personas},
  series       = {Synthesis Lectures on Human-Centered Informatics},
  publisher    = {Morgan {\&} Claypool Publishers},
  year         = {2021},
  url          = {https://doi.org/10.2200/S01072ED1V01Y202101HCI048},
  doi          = {10.2200/S01072ED1V01Y202101HCI048},
  isbn         = {978-3-031-01103-0},
  timestamp    = {Thu, 26 Oct 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/series/synthesis/2021Jansen.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/aisthci/SalminenJSJ21,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Jo{\~{a}}o M. Santos and
                  Bernard J. Jansen},
  title        = {Toxic Text in Personas: An Experiment on User Perceptions},
  journal      = {{AIS} Trans. Hum. Comput. Interact.},
  volume       = {13},
  number       = {4},
  pages        = {453--478},
  year         = {2021},
  url          = {https://doi.org/10.17705/1thci.00157},
  doi          = {10.17705/1THCI.00157},
  timestamp    = {Sat, 19 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/aisthci/SalminenJSJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ecr/Thirumuruganathan21,
  author       = {Saravanan Thirumuruganathan and
                  Soon{-}Gyo Jung and
                  Dianne Ramirez Robillos and
                  Joni Salminen and
                  Bernard J. Jansen},
  title        = {Forecasting the nearly unforecastable: why aren't airline bookings
                  adhering to the prediction algorithm?},
  journal      = {Electron. Commer. Res.},
  volume       = {21},
  number       = {1},
  pages        = {73--100},
  year         = {2021},
  url          = {https://doi.org/10.1007/s10660-021-09457-0},
  doi          = {10.1007/S10660-021-09457-0},
  timestamp    = {Sun, 16 May 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ecr/Thirumuruganathan21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ecra/JansenJRS21,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Dianne Ramirez Robillos and
                  Joni Salminen},
  title        = {Too few, too many, just right: Creating the necessary number of segments
                  for large online customer populations},
  journal      = {Electron. Commer. Res. Appl.},
  volume       = {49},
  pages        = {101083},
  year         = {2021},
  url          = {https://doi.org/10.1016/j.elerap.2021.101083},
  doi          = {10.1016/J.ELERAP.2021.101083},
  timestamp    = {Thu, 04 Nov 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ecra/JansenJRS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eswa/JansenJCS21,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Shammur A. Chowdhury and
                  Joni Salminen},
  title        = {Persona analytics: Analyzing the stability of online segments and
                  content interests over time using non-negative matrix factorization},
  journal      = {Expert Syst. Appl.},
  volume       = {185},
  pages        = {115611},
  year         = {2021},
  url          = {https://doi.org/10.1016/j.eswa.2021.115611},
  doi          = {10.1016/J.ESWA.2021.115611},
  timestamp    = {Mon, 28 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/eswa/JansenJCS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/SalminenKKJJ21,
  author       = {Joni Salminen and
                  Ilkka Kaate and
                  Ahmed Mohamed Sayed Kamel and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {How Does Personification Impact Ad Performance and Empathy? An Experiment
                  with Online Advertising},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {37},
  number       = {2},
  pages        = {141--155},
  year         = {2021},
  url          = {https://doi.org/10.1080/10447318.2020.1809246},
  doi          = {10.1080/10447318.2020.1809246},
  timestamp    = {Fri, 29 Jul 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/SalminenKKJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/SalminenGJJ21,
  author       = {Joni Salminen and
                  Kathleen W. Guan and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {A Survey of 15 Years of Data-Driven Persona Development},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {37},
  number       = {18},
  pages        = {1685--1708},
  year         = {2021},
  url          = {https://doi.org/10.1080/10447318.2021.1908670},
  doi          = {10.1080/10447318.2021.1908670},
  timestamp    = {Sat, 09 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/SalminenGJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/SalminenJCRJ21,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Shammur A. Chowdhury and
                  Dianne Ramirez Robillos and
                  Bernard J. Jansen},
  title        = {The ability of personas: An empirical evaluation of altering incorrect
                  preconceptions about users},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {153},
  pages        = {102645},
  year         = {2021},
  url          = {https://doi.org/10.1016/j.ijhcs.2021.102645},
  doi          = {10.1016/J.IJHCS.2021.102645},
  timestamp    = {Tue, 13 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijmms/SalminenJCRJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tsoco/AldousAJ21,
  author       = {Kholoud Khalil Aldous and
                  Jisun An and
                  Bernard J. Jansen},
  title        = {Measuring 9 Emotions of News Posts from 8 News Organizations across
                  4 Social Media Platforms for 8 Months},
  journal      = {{ACM} Trans. Soc. Comput.},
  volume       = {4},
  number       = {4},
  pages        = {15:1--15:31},
  year         = {2021},
  url          = {https://doi.org/10.1145/3516491},
  doi          = {10.1145/3516491},
  timestamp    = {Wed, 27 Apr 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tsoco/AldousAJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/besc/SalminenLJJ21,
  author       = {Joni Salminen and
                  Maria Jose Linarez and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Online Hate Detection Systems: Challenges and Action Points for Developers,
                  Data Scientists, and Researchers},
  booktitle    = {8th International Conference on Behavioral and Social Computing, {BESC}
                  2021, Doha, Qatar, October 29-31, 2021},
  pages        = {1--7},
  publisher    = {{IEEE}},
  year         = {2021},
  url          = {https://doi.org/10.1109/BESC53957.2021.9635436},
  doi          = {10.1109/BESC53957.2021.9635436},
  timestamp    = {Thu, 06 Jan 2022 11:07:30 +0100},
  biburl       = {https://dblp.org/rec/conf/besc/SalminenLJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/besc/SalminenMSJJ21,
  author       = {Joni Salminen and
                  Milica Milenkovic and
                  Sercan Seng{\"{u}}n and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Weaponizing Words: Analyzing Fake News Accusations Against Two Online
                  News Channels},
  booktitle    = {8th International Conference on Behavioral and Social Computing, {BESC}
                  2021, Doha, Qatar, October 29-31, 2021},
  pages        = {1--7},
  publisher    = {{IEEE}},
  year         = {2021},
  url          = {https://doi.org/10.1109/BESC53957.2021.9635377},
  doi          = {10.1109/BESC53957.2021.9635377},
  timestamp    = {Thu, 06 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/besc/SalminenMSJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JungSJ21,
  author       = {Soon{-}Gyo Jung and
                  Joni Salminen and
                  Bernard J. Jansen},
  editor       = {Yoshifumi Kitamura and
                  Aaron Quigley and
                  Katherine Isbister and
                  Takeo Igarashi},
  title        = {Persona Analytics: Implementing Mouse-Tracking for an Interactive
                  Persona System},
  booktitle    = {{CHI} '21: {CHI} Conference on Human Factors in Computing Systems,
                  Virtual Event / Yokohama Japan, May 8-13, 2021, Extended Abstracts},
  pages        = {342:1--342:8},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3411763.3451773},
  doi          = {10.1145/3411763.3451773},
  timestamp    = {Wed, 19 May 2021 12:29:22 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/JungSJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenNJJ21,
  author       = {Joni Salminen and
                  Lene Nielsen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Yoshifumi Kitamura and
                  Aaron Quigley and
                  Katherine Isbister and
                  Takeo Igarashi},
  title        = {Towards a Measurement Scale of Organizational Readiness for Personas},
  booktitle    = {{CHI} '21: {CHI} Conference on Human Factors in Computing Systems,
                  Virtual Event / Yokohama Japan, May 8-13, 2021, Extended Abstracts},
  pages        = {384:1--384:7},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3411763.3451763},
  doi          = {10.1145/3411763.3451763},
  timestamp    = {Wed, 19 May 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenNJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenJSKJ21,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Jo{\~{a}}o M. Santos and
                  Ahmed Mohamed Sayed Kamel and
                  Bernard J. Jansen},
  editor       = {Yoshifumi Kitamura and
                  Aaron Quigley and
                  Katherine Isbister and
                  Takeo Igarashi and
                  Pernille Bj{\o}rn and
                  Steven Mark Drucker},
  title        = {Picturing It!: The Effect of Image Styles on User Perceptions of Personas},
  booktitle    = {{CHI} '21: {CHI} Conference on Human Factors in Computing Systems,
                  Virtual Event / Yokohama, Japan, May 8-13, 2021},
  pages        = {430:1--430:16},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3411764.3445360},
  doi          = {10.1145/3411764.3445360},
  timestamp    = {Wed, 19 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenJSKJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenJCJ21,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Kamal Chhirang and
                  Bernard J. Jansen},
  editor       = {Yoshifumi Kitamura and
                  Aaron Quigley and
                  Katherine Isbister and
                  Takeo Igarashi},
  title        = {Instilling Knowledge Claims of Personas from 346 Research Articles},
  booktitle    = {{CHI} '21: {CHI} Conference on Human Factors in Computing Systems,
                  Virtual Event / Yokohama Japan, May 8-13, 2021, Extended Abstracts},
  pages        = {450:1--450:9},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3411763.3451619},
  doi          = {10.1145/3411763.3451619},
  timestamp    = {Wed, 19 May 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenJCJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chitaly/SalminenSJJ21,
  author       = {Joni Salminen and
                  Sercan Seng{\"{u}}n and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Antonella De Angeli and
                  Luca Chittaro and
                  Rosella Gennari and
                  Maria De Marsico and
                  Alessandra Melonio and
                  Cristina Gena and
                  Luigi De Russis and
                  Lucio Davide Spano},
  title        = {Comparing Persona Analytics and Social Media Analytics for a User-Centric
                  Task Using Eye-Tracking and Think-Aloud},
  booktitle    = {Proceedings of the 14th Biannual Conference of the Italian {SIGCHI}
                  Chapter, CHItaly '21, Bozen-Bolzano, Italy, and online (www), July
                  11-13, 2021},
  pages        = {6:1--6:8},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3464385.3464734},
  doi          = {10.1145/3464385.3464734},
  timestamp    = {Mon, 03 Jan 2022 22:17:15 +0100},
  biburl       = {https://dblp.org/rec/conf/chitaly/SalminenSJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ecscw/SalminenKJJ21,
  author       = {Joni Salminen and
                  Ahmed Mohamed Sayed Kamel and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {The Problem of Majority Voting in Crowdsourcing with Binary Classes},
  booktitle    = {Proceedings of 19th European Conference on Computer-Supported Cooperative
                  Work, Zurich, Switzerland, June 7-11, 2021},
  publisher    = {European Society for Socially Embedded Technologies {(EUSSET)}},
  year         = {2021},
  url          = {https://doi.org/10.48340/ecscw2021\_n12},
  doi          = {10.48340/ECSCW2021\_N12},
  timestamp    = {Tue, 14 May 2024 15:20:33 +0200},
  biburl       = {https://dblp.org/rec/conf/ecscw/SalminenKJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/etra/JungSJ21,
  author       = {Soon{-}Gyo Jung and
                  Joni Salminen and
                  Bernard J. Jansen},
  editor       = {Andreas Bulling and
                  Anke Huckauf and
                  Hans Gellersen and
                  Daniel Weiskopf and
                  Mihai Bace and
                  Teresa Hirzle and
                  Florian Alt and
                  Thies Pfeiffer and
                  Roman Bednarik and
                  Krzysztof Krejtz and
                  Tanja Blascheck and
                  Michael Burch and
                  Peter Kiefer and
                  Michael D. Dodd and
                  Bonita Sharif},
  title        = {Implementing Eye-Tracking for Persona Analytics},
  booktitle    = {{ETRA} '21 Adjunct: 2021 Symposium on Eye Tracking Research and Applications,
                  Virtual Event, Germany, May 25-27, 2021},
  pages        = {2:1--2:4},
  publisher    = {{ACM}},
  year         = {2021},
  url          = {https://doi.org/10.1145/3450341.3458765},
  doi          = {10.1145/3450341.3458765},
  timestamp    = {Mon, 26 Jun 2023 20:42:39 +0200},
  biburl       = {https://dblp.org/rec/conf/etra/JungSJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hci/SalminenJJ21,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Constantine Stephanidis and
                  Marcelo M. Soares and
                  Elizabeth Rosenzweig and
                  Aaron Marcus and
                  Sakae Yamamoto and
                  Hirohiko Mori and
                  Pei{-}Luen Patrick Rau and
                  Gabriele Meiselwitz and
                  Xiaowen Fang and
                  Abbas Moallem},
  title        = {Suggestions for Online User Studies - Sharing Experiences from the
                  Use of Four Platforms},
  booktitle    = {{HCI} International 2021 - Late Breaking Papers: Design and User Experience
                  - 23rd {HCI} International Conference, {HCII} 2021, Virtual Event,
                  July 24-29, 2021, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {13094},
  pages        = {127--146},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-90238-4\_11},
  doi          = {10.1007/978-3-030-90238-4\_11},
  timestamp    = {Wed, 15 Dec 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hci/SalminenJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/GuanSNJJ21,
  author       = {Kathleen W. Guan and
                  Joni Salminen and
                  Lene Nielsen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Information Design for Personas in Four Professional Domains of User
                  Experience Design, Healthcare, Market Research, and Social Media Strategy},
  booktitle    = {54th Hawaii International Conference on System Sciences, {HICSS} 2021,
                  Kauai, Hawaii, USA, January 5, 2021},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2021},
  url          = {https://hdl.handle.net/10125/71157},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/GuanSNJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/JansenJSGN21,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Joni Salminen and
                  Kathleen W. Guan and
                  Lene Nielsen},
  title        = {Strengths and Weaknesses of Persona Creation Methods: Guidelines and
                  Opportunities for Digital Innovations},
  booktitle    = {54th Hawaii International Conference on System Sciences, {HICSS} 2021,
                  Kauai, Hawaii, USA, January 5, 2021},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2021},
  url          = {https://hdl.handle.net/10125/71222},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/JansenJSGN21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/JungSJ21,
  author       = {Soon{-}Gyo Jung and
                  Joni Salminen and
                  Bernard J. Jansen},
  title        = {All About the Name: Assigning Demographically Appropriate Names to
                  Data-Driven Entities},
  booktitle    = {54th Hawaii International Conference on System Sciences, {HICSS} 2021,
                  Kauai, Hawaii, USA, January 5, 2021},
  pages        = {1--9},
  publisher    = {ScholarSpace},
  year         = {2021},
  url          = {https://hdl.handle.net/10125/71108},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/JungSJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SalminenJJ21,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Automatically Mapping Ad Targeting Criteria between Online Ad Platforms},
  booktitle    = {54th Hawaii International Conference on System Sciences, {HICSS} 2021,
                  Kauai, Hawaii, USA, January 5, 2021},
  pages        = {1--9},
  publisher    = {ScholarSpace},
  year         = {2021},
  url          = {https://hdl.handle.net/10125/70727},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/SalminenJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/idsta/SalminenSJ21,
  author       = {Joni Salminen and
                  Tommi Salenius and
                  Bernard J. Jansen},
  title        = {SiloSolver: Developing an Algorithm for Automatic Aggregation and
                  Testing of Isolated Customer Segments in Facebook Ads Campaigns},
  booktitle    = {Second International Conference on Intelligent Data Science Technologies
                  and Applications, {IDSTA} 2021, Tartu, Estonia, November 15-17, 2021},
  pages        = {5--10},
  publisher    = {{IEEE}},
  year         = {2021},
  url          = {https://doi.org/10.1109/IDSTA53674.2021.9660798},
  doi          = {10.1109/IDSTA53674.2021.9660798},
  timestamp    = {Fri, 07 Jan 2022 12:12:30 +0100},
  biburl       = {https://dblp.org/rec/conf/idsta/SalminenSJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/idsta/JansenJRS21,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Dianne Ramirez Robillos and
                  Joni Salminen},
  title        = {Next Likely Behavior: Predicting Individual Actions from Aggregate
                  User Behaviors},
  booktitle    = {Second International Conference on Intelligent Data Science Technologies
                  and Applications, {IDSTA} 2021, Tartu, Estonia, November 15-17, 2021},
  pages        = {11--15},
  publisher    = {{IEEE}},
  year         = {2021},
  url          = {https://doi.org/10.1109/IDSTA53674.2021.9660806},
  doi          = {10.1109/IDSTA53674.2021.9660806},
  timestamp    = {Fri, 07 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/idsta/JansenJRS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/inista/SalminenCJJ21,
  author       = {Joni Salminen and
                  Juan Corporan and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Taking Back Control of Social Media Feeds with Take Back Control},
  booktitle    = {International Conference on INnovations in Intelligent SysTems and
                  Applications, {INISTA} 2021, Kocaeli, Turkey, August 25-27, 2021},
  pages        = {1--7},
  publisher    = {{IEEE}},
  year         = {2021},
  url          = {https://doi.org/10.1109/INISTA52262.2021.9548614},
  doi          = {10.1109/INISTA52262.2021.9548614},
  timestamp    = {Thu, 07 Oct 2021 15:07:27 +0200},
  biburl       = {https://dblp.org/rec/conf/inista/SalminenCJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/SalminenCJJ21,
  author       = {Joni Salminen and
                  Kamal Chhirang and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Carmelo Ardito and
                  Rosa Lanzilotti and
                  Alessio Malizia and
                  Helen Petrie and
                  Antonio Piccinno and
                  Giuseppe Desolda and
                  Kori Inkpen},
  title        = {Helping Professionals Select Persona Interview Questions Using Natural
                  Language Processing},
  booktitle    = {Human-Computer Interaction - {INTERACT} 2021 - 18th {IFIP} {TC} 13
                  International Conference, Bari, Italy, August 30 - September 3, 2021,
                  Proceedings, Part {III}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12934},
  pages        = {280--290},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-85613-7\_20},
  doi          = {10.1007/978-3-030-85613-7\_20},
  timestamp    = {Fri, 03 Sep 2021 16:17:41 +0200},
  biburl       = {https://dblp.org/rec/conf/interact/SalminenCJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/interact/NielsenSJJ21,
  author       = {Lene Nielsen and
                  Joni Salminen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Carmelo Ardito and
                  Rosa Lanzilotti and
                  Alessio Malizia and
                  Helen Petrie and
                  Antonio Piccinno and
                  Giuseppe Desolda and
                  Kori Inkpen},
  title        = {Think-Aloud Surveys - {A} Method for Eliciting Enhanced Insights During
                  User Studies},
  booktitle    = {Human-Computer Interaction - {INTERACT} 2021 - 18th {IFIP} {TC} 13
                  International Conference, Bari, Italy, August 30 - September 3, 2021,
                  Proceedings, Part {V}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12936},
  pages        = {504--508},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-85607-6\_67},
  doi          = {10.1007/978-3-030-85607-6\_67},
  timestamp    = {Fri, 03 Sep 2021 16:17:47 +0200},
  biburl       = {https://dblp.org/rec/conf/interact/NielsenSJJ21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/dim/JansenSJ20,
  author       = {Bernard J. Jansen and
                  Joni O. Salminen and
                  Soon{-}Gyo Jung},
  title        = {Data-Driven Personas for Enhanced User Understanding: Combining Empathy
                  with Rationality for Better Insights to Analytics},
  journal      = {Data Inf. Manag.},
  volume       = {4},
  number       = {1},
  pages        = {1--17},
  year         = {2020},
  url          = {https://doi.org/10.2478/dim-2020-0005},
  doi          = {10.2478/DIM-2020-0005},
  timestamp    = {Thu, 23 Dec 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/dim/JansenSJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/dim/JansenSJ20a,
  author       = {Bernard J. Jansen and
                  Joni O. Salminen and
                  Soon{-}Gyo Jung},
  title        = {Making Meaningful User Segments from Datasets Using Product Dissemination
                  and Product Impact},
  journal      = {Data Inf. Manag.},
  volume       = {4},
  number       = {4},
  pages        = {237--249},
  year         = {2020},
  url          = {https://doi.org/10.2478/dim-2020-0048},
  doi          = {10.2478/DIM-2020-0048},
  timestamp    = {Thu, 23 Dec 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/dim/JansenSJ20a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hcis/SalminenHCJAJ20,
  author       = {Joni Salminen and
                  Maximilian Hopf and
                  Shammur A. Chowdhury and
                  Soon{-}Gyo Jung and
                  Hind A. Al{-}Merekhi and
                  Bernard J. Jansen},
  title        = {Developing an online hate classifier for multiple social media platforms},
  journal      = {Hum. centric Comput. Inf. Sci.},
  volume       = {10},
  pages        = {1},
  year         = {2020},
  url          = {https://doi.org/10.1186/s13673-019-0205-6},
  doi          = {10.1186/S13673-019-0205-6},
  timestamp    = {Wed, 10 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hcis/SalminenHCJAJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/SalminenJSJ20,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Jo{\~{a}}o M. Santos and
                  Bernard J. Jansen},
  title        = {Does a Smile Matter if the Person Is Not Real?: The Effect of a Smile
                  and Stock Photos on Persona Perceptions},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {36},
  number       = {6},
  pages        = {568--590},
  year         = {2020},
  url          = {https://doi.org/10.1080/10447318.2019.1664068},
  doi          = {10.1080/10447318.2019.1664068},
  timestamp    = {Wed, 19 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/SalminenJSJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijhci/SalminenSJEJ20,
  author       = {Joni Salminen and
                  Jo{\~{a}}o M. Santos and
                  Soon{-}Gyo Jung and
                  Motahhare Eslami and
                  Bernard J. Jansen},
  title        = {Persona Transparency: Analyzing the Impact of Explanations on Perceptions
                  of Data-Driven Personas},
  journal      = {Int. J. Hum. Comput. Interact.},
  volume       = {36},
  number       = {8},
  pages        = {788--800},
  year         = {2020},
  url          = {https://doi.org/10.1080/10447318.2019.1688946},
  doi          = {10.1080/10447318.2019.1688946},
  timestamp    = {Wed, 19 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijhci/SalminenSJEJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/SalminenSKAJJ20,
  author       = {Joni Salminen and
                  Jo{\~{a}}o M. Santos and
                  Haewoon Kwak and
                  Jisun An and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Persona Perception Scale: Development and Exploratory Validation of
                  an Instrument for Evaluating Individuals' Perceptions of Personas},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {141},
  pages        = {102437},
  year         = {2020},
  url          = {https://doi.org/10.1016/j.ijhcs.2020.102437},
  doi          = {10.1016/J.IJHCS.2020.102437},
  timestamp    = {Wed, 19 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijmms/SalminenSKAJJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/intr/RantanenSGJ20,
  author       = {Anette Rantanen and
                  Joni Salminen and
                  Filip Ginter and
                  Bernard J. Jansen},
  title        = {Classifying online corporate reputation with machine learning: a study
                  in the banking domain},
  journal      = {Internet Res.},
  volume       = {30},
  number       = {1},
  pages        = {45--66},
  year         = {2020},
  url          = {https://doi.org/10.1108/INTR-07-2018-0318},
  doi          = {10.1108/INTR-07-2018-0318},
  timestamp    = {Wed, 27 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/intr/RantanenSGJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/JansenJS20,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Joni Salminen},
  title        = {From flat file to interface: Synthesis of personas and analytics for
                  enhanced user understanding},
  booktitle    = {Information for a Sustainable World: Addressing Society's Grand Challenges
                  - Proceedings of the 83rd ASIS{\&}T Annual Meeting, {ASIST} 2020,
                  Virtual Conference, October 22 - November 1, 2020},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {57},
  number       = {1},
  publisher    = {Wiley},
  year         = {2020},
  url          = {https://doi.org/10.1002/pra2.215},
  doi          = {10.1002/PRA2.215},
  timestamp    = {Fri, 28 Apr 2023 14:40:27 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/JansenJS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JungSCRJ20,
  author       = {Soon{-}Gyo Jung and
                  Joni Salminen and
                  Shammur A. Chowdhury and
                  Dianne Ramirez Robillos and
                  Bernard J. Jansen},
  editor       = {Regina Bernhaupt and
                  Florian 'Floyd' Mueller and
                  David Verweij and
                  Josh Andres and
                  Joanna McGrenere and
                  Andy Cockburn and
                  Ignacio Avellino and
                  Alix Goguey and
                  Pernille Bj{\o}n and
                  Shengdong Zhao and
                  Briane Paul Samson and
                  Rafal Kocielnik},
  title        = {Things Change: Comparing Results Using Historical Data and User Testing
                  for Evaluating a Recommendation Task},
  booktitle    = {Extended Abstracts of the 2020 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2020, Honolulu, HI, USA, April 25-30, 2020},
  pages        = {1--7},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3334480.3382945},
  doi          = {10.1145/3334480.3382945},
  timestamp    = {Wed, 12 Jun 2024 07:39:18 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/JungSCRJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenFJCJ20,
  author       = {Joni Salminen and
                  Willemien Froneman and
                  Soon{-}Gyo Jung and
                  Shammur A. Chowdhury and
                  Bernard J. Jansen},
  editor       = {Regina Bernhaupt and
                  Florian 'Floyd' Mueller and
                  David Verweij and
                  Josh Andres and
                  Joanna McGrenere and
                  Andy Cockburn and
                  Ignacio Avellino and
                  Alix Goguey and
                  Pernille Bj{\o}n and
                  Shengdong Zhao and
                  Briane Paul Samson and
                  Rafal Kocielnik},
  title        = {The Ethics of Data-Driven Personas},
  booktitle    = {Extended Abstracts of the 2020 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2020, Honolulu, HI, USA, April 25-30, 2020},
  pages        = {1--9},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3334480.3382790},
  doi          = {10.1145/3334480.3382790},
  timestamp    = {Tue, 12 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenFJCJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenGJCJ20,
  author       = {Joni Salminen and
                  Kathleen W. Guan and
                  Soon{-}Gyo Jung and
                  Shammur A. Chowdhury and
                  Bernard J. Jansen},
  editor       = {Regina Bernhaupt and
                  Florian 'Floyd' Mueller and
                  David Verweij and
                  Josh Andres and
                  Joanna McGrenere and
                  Andy Cockburn and
                  Ignacio Avellino and
                  Alix Goguey and
                  Pernille Bj{\o}n and
                  Shengdong Zhao and
                  Briane Paul Samson and
                  Rafal Kocielnik},
  title        = {A Literature Review of Quantitative Persona Creation},
  booktitle    = {{CHI} '20: {CHI} Conference on Human Factors in Computing Systems,
                  Honolulu, HI, USA, April 25-30, 2020},
  pages        = {1--14},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3313831.3376502},
  doi          = {10.1145/3313831.3376502},
  timestamp    = {Wed, 12 Jun 2024 07:39:18 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenGJCJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenJCJ20,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Shammur A. Chowdhury and
                  Bernard J. Jansen},
  editor       = {Regina Bernhaupt and
                  Florian 'Floyd' Mueller and
                  David Verweij and
                  Josh Andres and
                  Joanna McGrenere and
                  Andy Cockburn and
                  Ignacio Avellino and
                  Alix Goguey and
                  Pernille Bj{\o}n and
                  Shengdong Zhao and
                  Briane Paul Samson and
                  Rafal Kocielnik},
  title        = {Analyzing Demographic Bias in Artificially Generated Facial Pictures},
  booktitle    = {Extended Abstracts of the 2020 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2020, Honolulu, HI, USA, April 25-30, 2020},
  pages        = {1--8},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3334480.3382791},
  doi          = {10.1145/3334480.3382791},
  timestamp    = {Tue, 12 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenJCJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenJCSJ20,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Shammur A. Chowdhury and
                  Sercan Seng{\"{u}}n and
                  Bernard J. Jansen},
  editor       = {Regina Bernhaupt and
                  Florian 'Floyd' Mueller and
                  David Verweij and
                  Josh Andres and
                  Joanna McGrenere and
                  Andy Cockburn and
                  Ignacio Avellino and
                  Alix Goguey and
                  Pernille Bj{\o}n and
                  Shengdong Zhao and
                  Briane Paul Samson and
                  Rafal Kocielnik},
  title        = {Personas and Analytics: {A} Comparative User Study of Efficiency and
                  Effectiveness for a User Identification Task},
  booktitle    = {{CHI} '20: {CHI} Conference on Human Factors in Computing Systems,
                  Honolulu, HI, USA, April 25-30, 2020},
  pages        = {1--13},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3313831.3376770},
  doi          = {10.1145/3313831.3376770},
  timestamp    = {Tue, 12 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenJCSJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenJSCJ20,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Jo{\~{a}}o M. Santos and
                  Shammur A. Chowdhury and
                  Bernard J. Jansen},
  editor       = {Regina Bernhaupt and
                  Florian 'Floyd' Mueller and
                  David Verweij and
                  Josh Andres and
                  Joanna McGrenere and
                  Andy Cockburn and
                  Ignacio Avellino and
                  Alix Goguey and
                  Pernille Bj{\o}n and
                  Shengdong Zhao and
                  Briane Paul Samson and
                  Rafal Kocielnik},
  title        = {The Effect of Experience on Persona Perceptions},
  booktitle    = {Extended Abstracts of the 2020 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2020, Honolulu, HI, USA, April 25-30, 2020},
  pages        = {1--9},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3334480.3382786},
  doi          = {10.1145/3334480.3382786},
  timestamp    = {Wed, 19 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenJSCJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenVKJCJ20,
  author       = {Joni Salminen and
                  Jukka Vahlo and
                  Aki Koponen and
                  Soon{-}Gyo Jung and
                  Shammur A. Chowdhury and
                  Bernard J. Jansen},
  editor       = {Regina Bernhaupt and
                  Florian 'Floyd' Mueller and
                  David Verweij and
                  Josh Andres and
                  Joanna McGrenere and
                  Andy Cockburn and
                  Ignacio Avellino and
                  Alix Goguey and
                  Pernille Bj{\o}n and
                  Shengdong Zhao and
                  Briane Paul Samson and
                  Rafal Kocielnik},
  title        = {Designing Prototype Player Personas from a Game Preference Survey},
  booktitle    = {Extended Abstracts of the 2020 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2020, Honolulu, HI, USA, April 25-30, 2020},
  pages        = {1--8},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3334480.3382785},
  doi          = {10.1145/3334480.3382785},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenVKJCJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hci/SalminenJCJ20,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Shammur A. Chowdhury and
                  Bernard J. Jansen},
  editor       = {Helmut Degen and
                  Lauren Reinerman{-}Jones},
  title        = {Rethinking Personas for Fairness: Algorithmic Transparency and Accountability
                  in Data-Driven Personas},
  booktitle    = {Artificial Intelligence in {HCI} - First International Conference,
                  {AI-HCI} 2020, Held as Part of the 22nd {HCI} International Conference,
                  {HCII} 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12217},
  pages        = {82--100},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-50334-5\_6},
  doi          = {10.1007/978-3-030-50334-5\_6},
  timestamp    = {Thu, 16 Jul 2020 15:45:07 +0200},
  biburl       = {https://dblp.org/rec/conf/hci/SalminenJCJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hci/SalminenRJCJ20,
  author       = {Joni Salminen and
                  Rohan Gurunandan Rao and
                  Soon{-}Gyo Jung and
                  Shammur A. Chowdhury and
                  Bernard J. Jansen},
  editor       = {Helmut Degen and
                  Lauren Reinerman{-}Jones},
  title        = {Enriching Social Media Personas with Personality Traits: {A} Deep
                  Learning Approach Using the Big Five Classes},
  booktitle    = {Artificial Intelligence in {HCI} - First International Conference,
                  {AI-HCI} 2020, Held as Part of the 22nd {HCI} International Conference,
                  {HCII} 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {12217},
  pages        = {101--120},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-50334-5\_7},
  doi          = {10.1007/978-3-030-50334-5\_7},
  timestamp    = {Thu, 16 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hci/SalminenRJCJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hci/SalminenGNJJ20,
  author       = {Joni Salminen and
                  Kathleen W. Guan and
                  Lene Nielsen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Sakae Yamamoto and
                  Hirohiko Mori},
  title        = {A Template for Data-Driven Personas: Analyzing 31 Quantitatively Oriented
                  Persona Profiles},
  booktitle    = {Human Interface and the Management of Information. Designing Information
                  - Thematic Area, {HIMI} 2020, Held as Part of the 22nd International
                  Conference, {HCII} 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings,
                  Part {I}},
  series       = {Lecture Notes in Computer Science},
  volume       = {12184},
  pages        = {125--144},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-50020-7\_8},
  doi          = {10.1007/978-3-030-50020-7\_8},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hci/SalminenGNJJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iui/JungSJ20,
  author       = {Soon{-}Gyo Jung and
                  Joni Salminen and
                  Bernard J. Jansen},
  title        = {Giving Faces to Data: Creating Data-Driven Personas from Personified
                  Big Data},
  booktitle    = {{IUI} '20: 25th International Conference on Intelligent User Interfaces,
                  Cagliari, Italy, March 17-20, 2020, Companion},
  pages        = {132--133},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3379336.3381465},
  doi          = {10.1145/3379336.3381465},
  timestamp    = {Mon, 16 Mar 2020 12:38:58 +0100},
  biburl       = {https://dblp.org/rec/conf/iui/JungSJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iui/JungSJ20a,
  author       = {Soon{-}Gyo Jung and
                  Joni Salminen and
                  Bernard J. Jansen},
  editor       = {Alison Smith{-}Renner and
                  Styliani Kleanthous and
                  Brian Y. Lim and
                  Tsvi Kuflik and
                  Simone Stumpf and
                  Jahna Otterbacher and
                  Advait Sarkar and
                  Casey Dugan and
                  Avital Shulner{-}Tal},
  title        = {Explaining Data Driven Personas to End Users},
  booktitle    = {Proceedings of the Workshop on Explainable Smart Systems for Algorithmic
                  Transparency in Emerging Technologies co-located with 25th International
                  Conference on Intelligent User Interfaces {(IUI} 2020), Cagliari,
                  Italy, March 17, 2020},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {2582},
  publisher    = {CEUR-WS.org},
  year         = {2020},
  url          = {https://ceur-ws.org/Vol-2582/paper1.pdf},
  timestamp    = {Sat, 29 Apr 2023 15:52:08 +0200},
  biburl       = {https://dblp.org/rec/conf/iui/JungSJ20a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iui/SalminenLSSJJ20,
  author       = {Joni Salminen and
                  Ying{-}Hsang Liu and
                  Sercan Seng{\"{u}}n and
                  Jo{\~{a}}o M. Santos and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Fabio Patern{\`{o}} and
                  Nuria Oliver and
                  Cristina Conati and
                  Lucio Davide Spano and
                  Nava Tintarev},
  title        = {The effect of numerical and textual information on visual engagement
                  and perceptions of AI-driven persona interfaces},
  booktitle    = {{IUI} '20: 25th International Conference on Intelligent User Interfaces,
                  Cagliari, Italy, March 17-20, 2020},
  pages        = {357--368},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3377325.3377492},
  doi          = {10.1145/3377325.3377492},
  timestamp    = {Wed, 19 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/iui/SalminenLSSJJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/lrec/ChowdhuryMAJJS20,
  author       = {Shammur A. Chowdhury and
                  Hamdy Mubarak and
                  Ahmed Abdelali and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen and
                  Joni Salminen},
  editor       = {Nicoletta Calzolari and
                  Fr{\'{e}}d{\'{e}}ric B{\'{e}}chet and
                  Philippe Blache and
                  Khalid Choukri and
                  Christopher Cieri and
                  Thierry Declerck and
                  Sara Goggi and
                  Hitoshi Isahara and
                  Bente Maegaard and
                  Joseph Mariani and
                  H{\'{e}}l{\`{e}}ne Mazo and
                  Asunci{\'{o}}n Moreno and
                  Jan Odijk and
                  Stelios Piperidis},
  title        = {A Multi-Platform Arabic News Comment Dataset for Offensive Language
                  Detection},
  booktitle    = {Proceedings of The 12th Language Resources and Evaluation Conference,
                  {LREC} 2020, Marseille, France, May 11-16, 2020},
  pages        = {6203--6212},
  publisher    = {European Language Resources Association},
  year         = {2020},
  url          = {https://aclanthology.org/2020.lrec-1.761/},
  timestamp    = {Fri, 06 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/lrec/ChowdhuryMAJJS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/nordichi/MallNSAJJ20,
  author       = {Raghvendra Mall and
                  Mridul Nagpal and
                  Joni Salminen and
                  Hind A. Al{-}Merekhi and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {David Lamas and
                  Hegle Sarapuu and
                  Marta L{\'{a}}rusd{\'{o}}ttir and
                  Jan Stage and
                  Carmelo Ardito},
  title        = {Four Types of Toxic People: Characterizing Online Users' Toxicity
                  over Time},
  booktitle    = {NordiCHI '20: Shaping Experiences, Shaping Society, Proceedings of
                  the 11th Nordic Conference on Human-Computer Interaction, Tallinn,
                  Estonia, 25-29 October, 2020},
  pages        = {37:1--37:11},
  publisher    = {{ACM}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3419249.3420142},
  doi          = {10.1145/3419249.3420142},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/nordichi/MallNSAJJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/trec/Al-ThaniJE20,
  author       = {Haya Al{-}Thani and
                  Bernard J. Jansen and
                  Tamer Elsayed},
  editor       = {Ellen M. Voorhees and
                  Angela Ellis},
  title        = {{HBKU} at {TREC} 2020: Conversational Multi-Stage Retrieval with Pseudo-Relevance
                  Feedback},
  booktitle    = {Proceedings of the Twenty-Ninth Text REtrieval Conference, {TREC}
                  2020, Virtual Event [Gaithersburg, Maryland, USA], November 16-20,
                  2020},
  series       = {{NIST} Special Publication},
  volume       = {1266},
  publisher    = {National Institute of Standards and Technology {(NIST)}},
  year         = {2020},
  url          = {https://trec.nist.gov/pubs/trec29/papers/HBKU.C.pdf},
  timestamp    = {Wed, 07 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/trec/Al-ThaniJE20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/wanlp/ChowdhuryADJSJ20,
  author       = {Shammur Absar Chowdhury and
                  Ahmed Abdelali and
                  Kareem Darwish and
                  Soon{-}Gyo Jung and
                  Joni Salminen and
                  Bernard J. Jansen},
  editor       = {Imed Zitouni and
                  Muhammad Abdul{-}Mageed and
                  Houda Bouamor and
                  Fethi Bougares and
                  Mahmoud El{-}Haj and
                  Nadi Tomeh and
                  Wajdi Zaghouani},
  title        = {Improving Arabic Text Categorization Using Transformer Training Diversification},
  booktitle    = {Proceedings of the Fifth Arabic Natural Language Processing Workshop,
                  WANLP@COLING 2020, Barcelona, Spain (Online), December 12, 2020},
  pages        = {226--236},
  publisher    = {Association for Computational Linguistics},
  year         = {2020},
  url          = {https://www.aclweb.org/anthology/2020.wanlp-1.21/},
  timestamp    = {Sat, 25 Mar 2023 18:00:56 +0100},
  biburl       = {https://dblp.org/rec/conf/wanlp/ChowdhuryADJSJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/www/AlmerekhiKJ20,
  author       = {Hind A. Al{-}Merekhi and
                  Haewoon Kwak and
                  Bernard J. Jansen},
  editor       = {Amal El Fallah Seghrouchni and
                  Gita Sukthankar and
                  Tie{-}Yan Liu and
                  Maarten van Steen},
  title        = {Statistical Modeling of Harassment against Reddit Moderators},
  booktitle    = {Companion of The 2020 Web Conference 2020, Taipei, Taiwan, April 20-24,
                  2020},
  pages        = {122--123},
  publisher    = {{ACM} / {IW3C2}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3366424.3382729},
  doi          = {10.1145/3366424.3382729},
  timestamp    = {Wed, 10 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/www/AlmerekhiKJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/www/AlmerekhiJK20,
  author       = {Hind A. Al{-}Merekhi and
                  Bernard J. Jansen and
                  Haewoon Kwak},
  editor       = {Amal El Fallah Seghrouchni and
                  Gita Sukthankar and
                  Tie{-}Yan Liu and
                  Maarten van Steen},
  title        = {Investigating Toxicity Across Multiple Reddit Communities, Users,
                  and Moderators},
  booktitle    = {Companion of The 2020 Web Conference 2020, Taipei, Taiwan, April 20-24,
                  2020},
  pages        = {294--298},
  publisher    = {{ACM} / {IW3C2}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3366424.3382091},
  doi          = {10.1145/3366424.3382091},
  timestamp    = {Wed, 10 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/www/AlmerekhiJK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/www/AlmerekhiKSJ20,
  author       = {Hind A. Al{-}Merekhi and
                  Haewoon Kwak and
                  Joni Salminen and
                  Bernard J. Jansen},
  editor       = {Yennun Huang and
                  Irwin King and
                  Tie{-}Yan Liu and
                  Maarten van Steen},
  title        = {Are These Comments Triggering? Predicting Triggers of Toxicity in
                  Online Discussions},
  booktitle    = {{WWW} '20: The Web Conference 2020, Taipei, Taiwan, April 20-24, 2020},
  pages        = {3033--3040},
  publisher    = {{ACM} / {IW3C2}},
  year         = {2020},
  url          = {https://doi.org/10.1145/3366423.3380074},
  doi          = {10.1145/3366423.3380074},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/www/AlmerekhiKSJ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-2008-06809,
  author       = {Yanwu Yang and
                  Kang Zhao and
                  Daniel Zeng and
                  Bernard Jim Jansen},
  title        = {How Search Engine Advertising Affects Sales over Time: An Empirical
                  Investigation},
  journal      = {CoRR},
  volume       = {abs/2008.06809},
  year         = {2020},
  url          = {https://arxiv.org/abs/2008.06809},
  eprinttype    = {arXiv},
  eprint       = {2008.06809},
  timestamp    = {Sun, 28 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2008-06809.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/expert/YangJYGZ19,
  author       = {Yanwu Yang and
                  Bernard J. Jansen and
                  Yinghui Yang and
                  Xunhua Guo and
                  Daniel Zeng},
  title        = {Keyword Optimization in Sponsored Search Advertising: {A} Multilevel
                  Computational Framework},
  journal      = {{IEEE} Intell. Syst.},
  volume       = {34},
  number       = {1},
  pages        = {32--42},
  year         = {2019},
  url          = {https://doi.org/10.1109/MIS.2019.2893590},
  doi          = {10.1109/MIS.2019.2893590},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/expert/YangJYGZ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijmms/SalminenJAKNJ19,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Jisun An and
                  Haewoon Kwak and
                  Lene Nielsen and
                  Bernard J. Jansen},
  title        = {Confusion and information triggered by photos in persona profiles},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {129},
  pages        = {1--14},
  year         = {2019},
  url          = {https://doi.org/10.1016/j.ijhcs.2019.03.005},
  doi          = {10.1016/J.IJHCS.2019.03.005},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijmms/SalminenJAKNJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/JansenJS19,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Joni Salminen},
  editor       = {Catherine Blake and
                  Cecelia M. Brown},
  title        = {Capturing the change in topical interests of personas over time},
  booktitle    = {Information... Anyone, Anywhere, Any Time, Any Way - Proceedings of
                  the 82nd ASIS{\&}T Annual Meeting, {ASIST} 2019, Melbourne, Australia,
                  October 19-23, 2019},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {56},
  number       = {1},
  pages        = {127--136},
  publisher    = {Wiley},
  year         = {2019},
  url          = {https://doi.org/10.1002/pra2.11},
  doi          = {10.1002/PRA2.11},
  timestamp    = {Mon, 24 Apr 2023 12:57:43 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/JansenJS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/AldousAJ19,
  author       = {Kholoud Khalil Aldous and
                  Jisun An and
                  Bernard J. Jansen},
  editor       = {Regan L. Mandryk and
                  Stephen A. Brewster and
                  Mark Hancock and
                  Geraldine Fitzpatrick and
                  Anna L. Cox and
                  Vassilis Kostakos and
                  Mark Perry},
  title        = {The Challenges of Creating Engaging Content: Results from a Focus
                  Group Study of a Popular News Media Organization},
  booktitle    = {Extended Abstracts of the 2019 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2019, Glasgow, Scotland, UK, May 04-09, 2019},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3290607.3312810},
  doi          = {10.1145/3290607.3312810},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/AldousAJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JansenJS19,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Joni Salminen},
  editor       = {Regan L. Mandryk and
                  Stephen A. Brewster and
                  Mark Hancock and
                  Geraldine Fitzpatrick and
                  Anna L. Cox and
                  Vassilis Kostakos and
                  Mark Perry},
  title        = {Creating Manageable Persona Sets from Large User Populations},
  booktitle    = {Extended Abstracts of the 2019 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2019, Glasgow, Scotland, UK, May 04-09, 2019},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3290607.3313006},
  doi          = {10.1145/3290607.3313006},
  timestamp    = {Fri, 03 May 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/JansenJS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JungSJ19,
  author       = {Soon{-}Gyo Jung and
                  Joni Salminen and
                  Bernard J. Jansen},
  editor       = {Regan L. Mandryk and
                  Stephen A. Brewster and
                  Mark Hancock and
                  Geraldine Fitzpatrick and
                  Anna L. Cox and
                  Vassilis Kostakos and
                  Mark Perry},
  title        = {Personas Changing Over Time: Analyzing Variations of Data-Driven Personas
                  During a Two-Year Period},
  booktitle    = {Extended Abstracts of the 2019 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2019, Glasgow, Scotland, UK, May 04-09, 2019},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3290607.3312955},
  doi          = {10.1145/3290607.3312955},
  timestamp    = {Fri, 03 May 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/JungSJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenJJ19,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Regan L. Mandryk and
                  Stephen A. Brewster and
                  Mark Hancock and
                  Geraldine Fitzpatrick and
                  Anna L. Cox and
                  Vassilis Kostakos and
                  Mark Perry},
  title        = {Detecting Demographic Bias in Automatically Generated Personas},
  booktitle    = {Extended Abstracts of the 2019 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2019, Glasgow, Scotland, UK, May 04-09, 2019},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3290607.3313034},
  doi          = {10.1145/3290607.3313034},
  timestamp    = {Fri, 03 May 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenJJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SengunSJMJ19,
  author       = {Sercan Seng{\"{u}}n and
                  Joni Salminen and
                  Soon{-}Gyo Jung and
                  Peter Mawhorter and
                  Bernard J. Jansen},
  editor       = {Regan L. Mandryk and
                  Stephen A. Brewster and
                  Mark Hancock and
                  Geraldine Fitzpatrick and
                  Anna L. Cox and
                  Vassilis Kostakos and
                  Mark Perry},
  title        = {Analyzing Hate Speech Toward Players from the {MENA} in League of
                  Legends},
  booktitle    = {Extended Abstracts of the 2019 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2019, Glasgow, Scotland, UK, May 04-09, 2019},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3290607.3312924},
  doi          = {10.1145/3290607.3312924},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SengunSJMJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chiir/SalminenAKJJ19,
  author       = {Joni Salminen and
                  Hind A. Al{-}Merekhi and
                  Ahmed Mohamed Sayed Kamel and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Leif Azzopardi and
                  Martin Halvey and
                  Ian Ruthven and
                  Hideo Joho and
                  Vanessa Murdock and
                  Pernilla Qvarfordt},
  title        = {Online Hate Ratings Vary by Extremes: {A} Statistical Analysis},
  booktitle    = {Proceedings of the 2019 Conference on Human Information Interaction
                  and Retrieval, {CHIIR} 2019, Glasgow, Scotland, UK, March 10-14, 2019},
  pages        = {213--217},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3295750.3298954},
  doi          = {10.1145/3295750.3298954},
  timestamp    = {Wed, 10 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chiir/SalminenAKJJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chiir/SalminenSJJ19,
  author       = {Joni Salminen and
                  Sercan Seng{\"{u}}n and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Leif Azzopardi and
                  Martin Halvey and
                  Ian Ruthven and
                  Hideo Joho and
                  Vanessa Murdock and
                  Pernilla Qvarfordt},
  title        = {Design Issues in Automatically Generated Persona Profiles: {A} Qualitative
                  Analysis from 38 Think-Aloud Transcripts},
  booktitle    = {Proceedings of the 2019 Conference on Human Information Interaction
                  and Retrieval, {CHIIR} 2019, Glasgow, Scotland, UK, March 10-14, 2019},
  pages        = {225--229},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3295750.3298942},
  doi          = {10.1145/3295750.3298942},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chiir/SalminenSJJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ht/SengunSMJJ19,
  author       = {Sercan Seng{\"{u}}n and
                  Joni Salminen and
                  Peter Mawhorter and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Claus Atzenbeck and
                  Jessica Rubart and
                  David E. Millard},
  title        = {Exploring the Relationship Between Game Content and Culture-based
                  Toxicity: {A} Case Study of League of Legends and {MENA} Players},
  booktitle    = {Proceedings of the 30th {ACM} Conference on Hypertext and Social Media,
                  {HT} 2019, Hof, Germany, September 17-20, 2019},
  pages        = {87--95},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3342220.3343652},
  doi          = {10.1145/3342220.3343652},
  timestamp    = {Tue, 16 Aug 2022 23:04:35 +0200},
  biburl       = {https://dblp.org/rec/conf/ht/SengunSMJJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ht/AlmerekhiKJS19,
  author       = {Hind A. Al{-}Merekhi and
                  Haewoon Kwak and
                  Bernard J. Jansen and
                  Joni Salminen},
  editor       = {Claus Atzenbeck and
                  Jessica Rubart and
                  David E. Millard},
  title        = {Detecting Toxicity Triggers in Online Discussions},
  booktitle    = {Proceedings of the 30th {ACM} Conference on Hypertext and Social Media,
                  {HT} 2019, Hof, Germany, September 17-20, 2019},
  pages        = {291--292},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3342220.3344933},
  doi          = {10.1145/3342220.3344933},
  timestamp    = {Wed, 10 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ht/AlmerekhiKJS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iceis/SalminenJJ19,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Joaquim Filipe and
                  Michal Smialek and
                  Alexander Brodsky and
                  Slimane Hammoudi},
  title        = {The Future of Data-driven Personas: {A} Marriage of Online Analytics
                  Numbers and Human Attributes},
  booktitle    = {Proceedings of the 21st International Conference on Enterprise Information
                  Systems, {ICEIS} 2019, Heraklion, Crete, Greece, May 3-5, 2019, Volume
                  1},
  pages        = {608--615},
  publisher    = {SciTePress},
  year         = {2019},
  url          = {https://doi.org/10.5220/0007744706080615},
  doi          = {10.5220/0007744706080615},
  timestamp    = {Tue, 06 Jun 2023 14:58:01 +0200},
  biburl       = {https://dblp.org/rec/conf/iceis/SalminenJJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icist2/SalminenNKAJJ19,
  author       = {Joni Salminen and
                  Mridul Nagpal and
                  Haewoon Kwak and
                  Jisun An and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Confusion Prediction from Eye-Tracking Data: Experiments with Machine
                  Learning},
  booktitle    = {Proceedings of the 9th International Conference on Information Systems
                  and Technologies, {ICIST} 2019, Cairo, Egypt, March 24-26, 2019},
  pages        = {5:1--5:9},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3361570.3361577},
  doi          = {10.1145/3361570.3361577},
  timestamp    = {Mon, 06 Apr 2020 16:05:02 +0200},
  biburl       = {https://dblp.org/rec/conf/icist2/SalminenNKAJJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icist2/SalminenCMSJ19,
  author       = {Joni Salminen and
                  Juan Corporan and
                  Roope Marttila and
                  Tommi Salenius and
                  Bernard J. Jansen},
  title        = {Using Machine Learning to Predict Ranking of Webpages in the Gift
                  Industry: Factors for Search-Engine Optimization},
  booktitle    = {Proceedings of the 9th International Conference on Information Systems
                  and Technologies, {ICIST} 2019, Cairo, Egypt, March 24-26, 2019},
  pages        = {6:1--6:8},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3361570.3361578},
  doi          = {10.1145/3361570.3361578},
  timestamp    = {Tue, 01 Jun 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icist2/SalminenCMSJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icwsm/AldousAJ19,
  author       = {Kholoud Khalil Aldous and
                  Jisun An and
                  Bernard J. Jansen},
  editor       = {J{\"{u}}rgen Pfeffer and
                  Ceren Budak and
                  Yu{-}Ru Lin and
                  Fred Morstatter},
  title        = {View, Like, Comment, Post: Analyzing User Engagement by Topic at 4
                  Levels across 5 Social Media Platforms for 53 News Organizations},
  booktitle    = {Proceedings of the Thirteenth International Conference on Web and
                  Social Media, {ICWSM} 2019, Munich, Germany, June 11-14, 2019},
  pages        = {47--57},
  publisher    = {{AAAI} Press},
  year         = {2019},
  url          = {https://ojs.aaai.org/index.php/ICWSM/article/view/3208},
  timestamp    = {Mon, 07 Mar 2022 16:58:30 +0100},
  biburl       = {https://dblp.org/rec/conf/icwsm/AldousAJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/socinfo/AldousAJ19,
  author       = {Kholoud Khalil Aldous and
                  Jisun An and
                  Bernard J. Jansen},
  editor       = {Ingmar Weber and
                  Kareem Darwish and
                  Claudia Wagner and
                  Emilio Zagheni and
                  Laura Nelson and
                  Samin Aref and
                  Fabian Fl{\"{o}}ck},
  title        = {Predicting Audience Engagement Across Social Media Platforms in the
                  News Domain},
  booktitle    = {Social Informatics - 11th International Conference, SocInfo 2019,
                  Doha, Qatar, November 18-21, 2019, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11864},
  pages        = {173--187},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-34971-4\_12},
  doi          = {10.1007/978-3-030-34971-4\_12},
  timestamp    = {Wed, 07 Dec 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/socinfo/AldousAJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/socinfo/AldousAJ19a,
  author       = {Kholoud Khalil Aldous and
                  Jisun An and
                  Bernard J. Jansen},
  editor       = {Ingmar Weber and
                  Kareem Darwish and
                  Claudia Wagner and
                  Emilio Zagheni and
                  Laura Nelson and
                  Samin Aref and
                  Fabian Fl{\"{o}}ck},
  title        = {Stylistic Features Usage: Similarities and Differences Using Multiple
                  Social Networks},
  booktitle    = {Social Informatics - 11th International Conference, SocInfo 2019,
                  Doha, Qatar, November 18-21, 2019, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11864},
  pages        = {309--318},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-34971-4\_22},
  doi          = {10.1007/978-3-030-34971-4\_22},
  timestamp    = {Mon, 18 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/socinfo/AldousAJ19a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/um/SalminenJSJ19,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Jo{\~{a}}o M. Santos and
                  Bernard J. Jansen},
  editor       = {George Angelos Papadopoulos and
                  George Samaras and
                  Stephan Weibelzahl and
                  Dietmar Jannach and
                  Olga C. Santos},
  title        = {The Effect of Smiling Pictures on Perceptions of Personas},
  booktitle    = {Adjunct Publication of the 27th Conference on User Modeling, Adaptation
                  and Personalization, {UMAP} 2019, Larnaca, Cyprus, June 09-12, 2019},
  pages        = {75--79},
  publisher    = {{ACM}},
  year         = {2019},
  url          = {https://doi.org/10.1145/3314183.3324973},
  doi          = {10.1145/3314183.3324973},
  timestamp    = {Wed, 19 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/um/SalminenJSJ19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/aim/AnCCFFJKMRSSSTT18,
  author       = {Jisun An and
                  Rumi Chunara and
                  David J. Crandall and
                  Darian Frajberg and
                  Megan French and
                  Bernard J. Jansen and
                  Juhi Kulshrestha and
                  Yelena Mejova and
                  Daniel M. Romero and
                  Joni Salminen and
                  Amit Sharma and
                  Amit P. Sheth and
                  Chenhao Tan and
                  Samuel Hardman Taylor and
                  Sanjaya Wijeratne},
  title        = {Reports of the Workshops Held at the 2018 International {AAAI} Conference
                  on Web and Social Media},
  journal      = {{AI} Mag.},
  volume       = {39},
  number       = {4},
  pages        = {36--44},
  year         = {2018},
  url          = {https://doi.org/10.1609/aimag.v39i4.2835},
  doi          = {10.1609/AIMAG.V39I4.2835},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/aim/AnCCFFJKMRSSSTT18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/expert/MukherjeeJ18,
  author       = {Partha Mukherjee and
                  Bernard J. Jansen},
  title        = {Analyzing Attitude of Second Screen Social Media Messages},
  journal      = {{IEEE} Intell. Syst.},
  volume       = {33},
  number       = {6},
  pages        = {27--35},
  year         = {2018},
  url          = {https://doi.org/10.1109/MIS.2018.2886665},
  doi          = {10.1109/MIS.2018.2886665},
  timestamp    = {Fri, 06 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/expert/MukherjeeJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/firstmonday/SalminenSKJAJVH18,
  author       = {Joni Salminen and
                  Sercan Seng{\"{u}}n and
                  Haewoon Kwak and
                  Bernard J. Jansen and
                  Jisun An and
                  Soon{-}Gyo Jung and
                  Sarah Vieweg and
                  D. Fox Harrell},
  title        = {From 2, 772 segments to five personas: Summarizing a diverse online
                  audience by generating culturally adapted personas},
  journal      = {First Monday},
  volume       = {23},
  number       = {6},
  year         = {2018},
  url          = {https://doi.org/10.5210/fm.v23i6.8415},
  doi          = {10.5210/FM.V23I6.8415},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/firstmonday/SalminenSKJAJVH18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/intr/YangLZJ18,
  author       = {Yanwu Yang and
                  Xin Li and
                  Daniel Zeng and
                  Bernard J. Jansen},
  title        = {Aggregate effects of advertising decisions: {A} complex systems look
                  at search engine advertising via an experimental study},
  journal      = {Internet Res.},
  volume       = {28},
  number       = {4},
  pages        = {1079--1102},
  year         = {2018},
  url          = {https://doi.org/10.1108/IntR-10-2017-0377},
  doi          = {10.1108/INTR-10-2017-0377},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/intr/YangLZJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/LiuJ18,
  author       = {Zhe Liu and
                  Bernard J. Jansen},
  title        = {Questioner or question: Predicting the response rate in social question
                  and answering on Sina Weibo},
  journal      = {Inf. Process. Manag.},
  volume       = {54},
  number       = {2},
  pages        = {159--174},
  year         = {2018},
  url          = {https://doi.org/10.1016/j.ipm.2017.10.004},
  doi          = {10.1016/J.IPM.2017.10.004},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/LiuJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/snam/AnKJSJ18,
  author       = {Jisun An and
                  Haewoon Kwak and
                  Soon{-}Gyo Jung and
                  Joni Salminen and
                  Bernard J. Jansen},
  title        = {Customer segmentation using online platforms: isolating behavioral
                  and demographic segments for persona creation via aggregated user
                  data},
  journal      = {Soc. Netw. Anal. Min.},
  volume       = {8},
  number       = {1},
  pages        = {54:1--54:19},
  year         = {2018},
  url          = {https://doi.org/10.1007/s13278-018-0531-0},
  doi          = {10.1007/S13278-018-0531-0},
  timestamp    = {Tue, 08 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/snam/AnKJSJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tweb/AnKJSAJ18,
  author       = {Jisun An and
                  Haewoon Kwak and
                  Soon{-}Gyo Jung and
                  Joni Salminen and
                  M. Admad and
                  Bernard J. Jansen},
  title        = {Imaginary People Representing Real Numbers: Generating Personas from
                  Online Social Media Data},
  journal      = {{ACM} Trans. Web},
  volume       = {12},
  number       = {4},
  pages        = {27:1--27:26},
  year         = {2018},
  url          = {https://doi.org/10.1145/3265986},
  doi          = {10.1145/3265986},
  timestamp    = {Mon, 11 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tweb/AnKJSAJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JohnsonHJR18,
  author       = {Jeff Johnson and
                  Manoj Hastak and
                  Bernard J. Jansen and
                  Devesh Raval},
  editor       = {Regan L. Mandryk and
                  Mark Hancock and
                  Mark Perry and
                  Anna L. Cox},
  title        = {Analyzing Advertising Labels: Testing Consumers' Recognition of Paid
                  Content Online},
  booktitle    = {Extended Abstracts of the 2018 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2018, Montreal, QC, Canada, April 21-26,
                  2018},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3170427.3188533},
  doi          = {10.1145/3170427.3188533},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/JohnsonHJR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenJAKJ18,
  author       = {Joni Salminen and
                  Soon{-}Gyo Jung and
                  Jisun An and
                  Haewoon Kwak and
                  Bernard J. Jansen},
  editor       = {Regan L. Mandryk and
                  Mark Hancock and
                  Mark Perry and
                  Anna L. Cox},
  title        = {Findings of a User Study of Automatically Generated Personas},
  booktitle    = {Extended Abstracts of the 2018 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2018, Montreal, QC, Canada, April 21-26,
                  2018},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3170427.3188470},
  doi          = {10.1145/3170427.3188470},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenJAKJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenKSJAJ18,
  author       = {Joni Salminen and
                  Haewoon Kwak and
                  Jo{\~{a}}o M. Santos and
                  Soon{-}Gyo Jung and
                  Jisun An and
                  Bernard J. Jansen},
  editor       = {Regan L. Mandryk and
                  Mark Hancock and
                  Mark Perry and
                  Anna L. Cox},
  title        = {Persona Perception Scale: Developing and Validating an Instrument
                  for Human-Like Representations of Data},
  booktitle    = {Extended Abstracts of the 2018 {CHI} Conference on Human Factors in
                  Computing Systems, {CHI} 2018, Montreal, QC, Canada, April 21-26,
                  2018},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3170427.3188461},
  doi          = {10.1145/3170427.3188461},
  timestamp    = {Wed, 19 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenKSJAJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SalminenNJAKJ18,
  author       = {Joni Salminen and
                  Lene Nielsen and
                  Soon{-}Gyo Jung and
                  Jisun An and
                  Haewoon Kwak and
                  Bernard J. Jansen},
  editor       = {Regan L. Mandryk and
                  Mark Hancock and
                  Mark Perry and
                  Anna L. Cox},
  title        = {"Is More Better?": Impact of Multiple Photos on Perception
                  of Persona Profiles},
  booktitle    = {Proceedings of the 2018 {CHI} Conference on Human Factors in Computing
                  Systems, {CHI} 2018, Montreal, QC, Canada, April 21-26, 2018},
  pages        = {317},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3173574.3173891},
  doi          = {10.1145/3173574.3173891},
  timestamp    = {Fri, 12 Mar 2021 15:28:42 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/SalminenNJAKJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chiir/SalminenJAJNK18,
  author       = {Joni Salminen and
                  Bernard J. Jansen and
                  Jisun An and
                  Soon{-}Gyo Jung and
                  Lene Nielsen and
                  Haewoon Kwak},
  editor       = {Chirag Shah and
                  Nicholas J. Belkin and
                  Katriina Bystr{\"{o}}m and
                  Jeff Huang and
                  Falk Scholer},
  title        = {Fixation and Confusion: Investigating Eye-tracking Participants' Exposure
                  to Information in Personas},
  booktitle    = {Proceedings of the 2018 Conference on Human Information Interaction
                  and Retrieval, {CHIIR} 2018, New Brunswick, NJ, USA, March 11-15,
                  2018},
  pages        = {110--119},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3176349.3176391},
  doi          = {10.1145/3176349.3176391},
  timestamp    = {Mon, 11 Mar 2019 08:56:04 +0100},
  biburl       = {https://dblp.org/rec/conf/chiir/SalminenJAJNK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chiir/JungSKAJ18,
  author       = {Soon{-}Gyo Jung and
                  Joni Salminen and
                  Haewoon Kwak and
                  Jisun An and
                  Bernard J. Jansen},
  editor       = {Chirag Shah and
                  Nicholas J. Belkin and
                  Katriina Bystr{\"{o}}m and
                  Jeff Huang and
                  Falk Scholer},
  title        = {Automatic Persona Generation {(APG):} {A} Rationale and Demonstration},
  booktitle    = {Proceedings of the 2018 Conference on Human Information Interaction
                  and Retrieval, {CHIIR} 2018, New Brunswick, NJ, USA, March 11-15,
                  2018},
  pages        = {321--324},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3176349.3176893},
  doi          = {10.1145/3176349.3176893},
  timestamp    = {Wed, 21 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chiir/JungSKAJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icwsm/SalminenAMJAKJ18,
  author       = {Joni Salminen and
                  Hind A. Al{-}Merekhi and
                  Milica Milenkovic and
                  Soon{-}Gyo Jung and
                  Jisun An and
                  Haewoon Kwak and
                  Bernard J. Jansen},
  title        = {Anatomy of Online Hate: Developing a Taxonomy and Machine Learning
                  Models for Identifying and Classifying Hate in Online News Media},
  booktitle    = {Proceedings of the Twelfth International Conference on Web and Social
                  Media, {ICWSM} 2018, Stanford, California, USA, June 25-28, 2018},
  pages        = {330--339},
  publisher    = {{AAAI} Press},
  year         = {2018},
  url          = {https://aaai.org/ocs/index.php/ICWSM/ICWSM18/paper/view/17885},
  timestamp    = {Wed, 10 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icwsm/SalminenAMJAKJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icwsm/JungAKSJ18,
  author       = {Soon{-}Gyo Jung and
                  Jisun An and
                  Haewoon Kwak and
                  Joni Salminen and
                  Bernard Jim Jansen},
  title        = {Assessing the Accuracy of Four Popular Face Recognition Tools for
                  Inferring Gender, Age, and Race},
  booktitle    = {Proceedings of the Twelfth International Conference on Web and Social
                  Media, {ICWSM} 2018, Stanford, California, USA, June 25-28, 2018},
  pages        = {624--627},
  publisher    = {{AAAI} Press},
  year         = {2018},
  url          = {https://aaai.org/ocs/index.php/ICWSM/ICWSM18/paper/view/17839},
  timestamp    = {Fri, 05 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icwsm/JungAKSJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icwsm/JungSAKJ18,
  author       = {Soon{-}Gyo Jung and
                  Joni O. Salminen and
                  Jisun An and
                  Haewoon Kwak and
                  Bernard J. Jansen},
  title        = {Automatically Conceptualizing Social Media Analytics Data via Personas},
  booktitle    = {Proceedings of the Twelfth International Conference on Web and Social
                  Media, {ICWSM} 2018, Stanford, California, USA, June 25-28, 2018},
  pages        = {715--716},
  publisher    = {{AAAI} Press},
  year         = {2018},
  url          = {https://aaai.org/ocs/index.php/ICWSM/ICWSM18/paper/view/17810},
  timestamp    = {Fri, 05 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icwsm/JungSAKJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/insci/SalminenLAJJ18,
  author       = {Joni Salminen and
                  Juhani Luotolahti and
                  Hind A. Al{-}Merekhi and
                  Bernard J. Jansen and
                  Soon{-}Gyo Jung},
  editor       = {Svetlana S. Bodrunova},
  title        = {Neural Network Hate Deletion: Developing a Machine Learning Model
                  to Eliminate Hate from Online Comments},
  booktitle    = {Internet Science - 5th International Conference, {INSCI} 2018, St.
                  Petersburg, Russia, October 24-26, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11193},
  pages        = {25--39},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-030-01437-7\_3},
  doi          = {10.1007/978-3-030-01437-7\_3},
  timestamp    = {Wed, 10 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/insci/SalminenLAJJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/insci/JansenJSAK18,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Joni Salminen and
                  Jisun An and
                  Haewoon Kwak},
  editor       = {Svetlana S. Bodrunova},
  title        = {Combining Behaviors and Demographics to Segment Online Audiences:
                  Experiments with a YouTube Channel},
  booktitle    = {Internet Science - 5th International Conference, {INSCI} 2018, St.
                  Petersburg, Russia, October 24-26, 2018, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {11193},
  pages        = {141--153},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-030-01437-7\_12},
  doi          = {10.1007/978-3-030-01437-7\_12},
  timestamp    = {Wed, 17 Oct 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/insci/JansenJSAK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/snams/SalminenADJ18,
  author       = {Joni O. Salminen and
                  Hind A. Al{-}Merekhi and
                  Partha Dey and
                  Bernard J. Jansen},
  title        = {Inter-Rater Agreement for Social Computing Studies},
  booktitle    = {Fifth International Conference on Social Networks Analysis, Management
                  and Security, {SNAMS} 2018, Valencia, Spain, October 15-18, 2018},
  pages        = {80--87},
  publisher    = {{IEEE}},
  year         = {2018},
  url          = {https://doi.org/10.1109/SNAMS.2018.8554744},
  doi          = {10.1109/SNAMS.2018.8554744},
  timestamp    = {Wed, 16 Oct 2019 14:14:53 +0200},
  biburl       = {https://dblp.org/rec/conf/snams/SalminenADJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/snams/SalminenVAJJ18,
  author       = {Joni Salminen and
                  Fabio Veronesi and
                  Hind A. Al{-}Merekhi and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {Online Hate Interpretation Varies by Country, But More by Individual:
                  {A} Statistical Analysis Using Crowdsourced Ratings},
  booktitle    = {Fifth International Conference on Social Networks Analysis, Management
                  and Security, {SNAMS} 2018, Valencia, Spain, October 15-18, 2018},
  pages        = {88--94},
  publisher    = {{IEEE}},
  year         = {2018},
  url          = {https://doi.org/10.1109/SNAMS.2018.8554954},
  doi          = {10.1109/SNAMS.2018.8554954},
  timestamp    = {Wed, 10 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/snams/SalminenVAJJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/socinfo/SalminenMJO18,
  author       = {Joni Salminen and
                  Dmitry Maslennikov and
                  Bernard J. Jansen and
                  Rami Olkkonen},
  editor       = {Steffen Staab and
                  Olessia Koltsova and
                  Dmitry I. Ignatov},
  title        = {With or Without Super Platforms? Analyzing Online Publishers' Strategies
                  in the Game of Traffic},
  booktitle    = {Social Informatics - 10th International Conference, SocInfo 2018,
                  St. Petersburg, Russia, September 25-28, 2018, Proceedings, Part {II}},
  series       = {Lecture Notes in Computer Science},
  volume       = {11186},
  pages        = {251--260},
  publisher    = {Springer},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-030-01159-8\_24},
  doi          = {10.1007/978-3-030-01159-8\_24},
  timestamp    = {Tue, 14 May 2019 10:00:42 +0200},
  biburl       = {https://dblp.org/rec/conf/socinfo/SalminenMJO18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/www/KwakASJJ18,
  author       = {Haewoon Kwak and
                  Jisun An and
                  Joni Salminen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  editor       = {Pierre{-}Antoine Champin and
                  Fabien Gandon and
                  Mounia Lalmas and
                  Panagiotis G. Ipeirotis},
  title        = {What We Read, What We Search: Media Attention and Public Attention
                  Among 193 Countries},
  booktitle    = {Proceedings of the 2018 World Wide Web Conference on World Wide Web,
                  {WWW} 2018, Lyon, France, April 23-27, 2018},
  pages        = {893--902},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3178876.3186137},
  doi          = {10.1145/3178876.3186137},
  timestamp    = {Fri, 16 Apr 2021 10:04:12 +0200},
  biburl       = {https://dblp.org/rec/conf/www/KwakASJJ18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-1802-06437,
  author       = {Haewoon Kwak and
                  Jisun An and
                  Joni Salminen and
                  Soon{-}Gyo Jung and
                  Bernard J. Jansen},
  title        = {What We Read, What We Search: Media Attention and Public Attention
                  Among 193 Countries},
  journal      = {CoRR},
  volume       = {abs/1802.06437},
  year         = {2018},
  url          = {http://arxiv.org/abs/1802.06437},
  eprinttype    = {arXiv},
  eprint       = {1802.06437},
  timestamp    = {Mon, 13 Aug 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-1802-06437.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-1810-00358,
  author       = {Joni Salminen and
                  Bernard J. Jansen},
  title        = {Use Cases and Outlooks for Automatic Analytics},
  journal      = {CoRR},
  volume       = {abs/1810.00358},
  year         = {2018},
  url          = {http://arxiv.org/abs/1810.00358},
  eprinttype    = {arXiv},
  eprint       = {1810.00358},
  timestamp    = {Tue, 30 Oct 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/corr/abs-1810-00358.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/expert/YangYJL17,
  author       = {Yanwu Yang and
                  Yinghui (Catherine) Yang and
                  Bernard J. Jansen and
                  Mounia Lalmas},
  title        = {Computational Advertising: {A} Paradigm Shift for Advertising and
                  Marketing?},
  journal      = {{IEEE} Intell. Syst.},
  volume       = {32},
  number       = {3},
  pages        = {3--6},
  year         = {2017},
  url          = {https://doi.org/10.1109/MIS.2017.58},
  doi          = {10.1109/MIS.2017.58},
  timestamp    = {Fri, 06 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/expert/YangYJL17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/intr/MukherjeeJ17,
  author       = {Partha Mukherjee and
                  Bernard J. Jansen},
  title        = {Conversing and searching: the causal relationship between social media
                  and web search},
  journal      = {Internet Res.},
  volume       = {27},
  number       = {5},
  pages        = {1209--1226},
  year         = {2017},
  url          = {https://doi.org/10.1108/IntR-07-2016-0228},
  doi          = {10.1108/INTR-07-2016-0228},
  timestamp    = {Wed, 04 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/intr/MukherjeeJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/0002J17,
  author       = {Zhe Liu and
                  Bernard J. Jansen},
  title        = {Identifying and predicting the desire to help in social question and
                  answering},
  journal      = {Inf. Process. Manag.},
  volume       = {53},
  number       = {2},
  pages        = {490--504},
  year         = {2017},
  url          = {https://doi.org/10.1016/j.ipm.2016.05.001},
  doi          = {10.1016/J.IPM.2016.05.001},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/0002J17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/0002J17,
  author       = {Zhe Liu and
                  Bernard J. Jansen},
  title        = {{ASK:} {A} taxonomy of accuracy, social, and knowledge information
                  seeking posts in social question and answering},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {68},
  number       = {2},
  pages        = {333--347},
  year         = {2017},
  url          = {https://doi.org/10.1002/asi.23655},
  doi          = {10.1002/ASI.23655},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/0002J17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tweb/MukherjeeJ17,
  author       = {Partha Mukherjee and
                  Bernard J. Jansen},
  title        = {Information Sharing by Viewers Via Second Screens for In-Real-Life
                  Events},
  journal      = {{ACM} Trans. Web},
  volume       = {11},
  number       = {1},
  pages        = {1:1--1:24},
  year         = {2017},
  url          = {https://doi.org/10.1145/3009970},
  doi          = {10.1145/3009970},
  timestamp    = {Mon, 11 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tweb/MukherjeeJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/aiccsa/JansenJSAK17,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Joni Salminen and
                  Jisun An and
                  Haewoon Kwak},
  title        = {Leveraging Social Analytics Data for Identifying Customer Segments
                  for Online News Media},
  booktitle    = {14th {IEEE/ACS} International Conference on Computer Systems and Applications,
                  {AICCSA} 2017, Hammamet, Tunisia, October 30 - Nov. 3, 2017},
  pages        = {463--468},
  publisher    = {{IEEE} Computer Society},
  year         = {2017},
  url          = {https://doi.org/10.1109/AICCSA.2017.64},
  doi          = {10.1109/AICCSA.2017.64},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/aiccsa/JansenJSAK17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/JansenJSAK17,
  author       = {Bernard J. Jansen and
                  Soon{-}Gyo Jung and
                  Joni Salminen and
                  Jisun An and
                  Haewoon Kwak},
  editor       = {Sanda Erdelez and
                  Naresh Kumar Agarwal},
  title        = {Viewed by too many or viewed too little: Using information dissemination
                  for audience segmentation},
  booktitle    = {Diversity of Engagement: Connecting People and Information in the
                  Physical and Virtual Worlds - Proceedings of the 80th ASIS{\&}T
                  Annual Meeting, {ASIST} 2017, Washington, DC, USA, October 27 - November
                  1, 2017},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {54},
  number       = {1},
  pages        = {189--196},
  publisher    = {Wiley},
  year         = {2017},
  url          = {https://doi.org/10.1002/pra2.2017.14505401021},
  doi          = {10.1002/PRA2.2017.14505401021},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/JansenJSAK17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asunam/AnKJ17,
  author       = {Jisun An and
                  Haewoon Kwak and
                  Bernard J. Jansen},
  editor       = {Jana Diesner and
                  Elena Ferrari and
                  Guandong Xu},
  title        = {Personas for Content Creators via Decomposed Aggregate Audience Statistics},
  booktitle    = {Proceedings of the 2017 {IEEE/ACM} International Conference on Advances
                  in Social Networks Analysis and Mining 2017, Sydney, Australia, July
                  31 - August 03, 2017},
  pages        = {632--635},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3110025.3110072},
  doi          = {10.1145/3110025.3110072},
  timestamp    = {Thu, 02 May 2024 20:50:55 +0200},
  biburl       = {https://dblp.org/rec/conf/asunam/AnKJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JungAKANJ17,
  author       = {Soon{-}Gyo Jung and
                  Jisun An and
                  Haewoon Kwak and
                  Moeed Ahmad and
                  Lene Nielsen and
                  Bernard J. Jansen},
  editor       = {Gloria Mark and
                  Susan R. Fussell and
                  Cliff Lampe and
                  m. c. schraefel and
                  Juan Pablo Hourcade and
                  Caroline Appert and
                  Daniel Wigdor},
  title        = {Persona Generation from Aggregated Social Media Data},
  booktitle    = {Proceedings of the 2017 {CHI} Conference on Human Factors in Computing
                  Systems, Denver, CO, USA, May 06-11, 2017, Extended Abstracts},
  pages        = {1748--1755},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3027063.3053120},
  doi          = {10.1145/3027063.3053120},
  timestamp    = {Tue, 06 Nov 2018 16:58:46 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/JungAKANJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ficloud/SalminenSKJAJVH17,
  author       = {Joni Salminen and
                  Sercan Seng{\"{u}}n and
                  Haewoon Kwak and
                  Bernard J. Jansen and
                  Jisun An and
                  Soon{-}Gyo Jung and
                  Sarah Vieweg and
                  D. Fox Harrell},
  editor       = {Irfan Awan and
                  Filipe Portela and
                  Muhammad Younas},
  title        = {Generating Cultural Personas from Social Data: {A} Perspective of
                  Middle Eastern Users},
  booktitle    = {5th International Conference on Future Internet of Things and Cloud
                  Workshops, FiCloud Workshops 2017, Prague, Czech Republic, August
                  21-23, 2017},
  pages        = {120--125},
  publisher    = {{IEEE} Computer Society},
  year         = {2017},
  url          = {https://doi.org/10.1109/FiCloudW.2017.97},
  doi          = {10.1109/FICLOUDW.2017.97},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ficloud/SalminenSKJAJVH17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/GaoRJ17,
  author       = {Yanjun Gao and
                  Madhu C. Reddy and
                  Bernard J. Jansen},
  editor       = {Tung Bui},
  title        = {ShopWithMe!: Collaborative Information Searching and Shopping for
                  Online Retail},
  booktitle    = {50th Hawaii International Conference on System Sciences, {HICSS} 2017,
                  Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017},
  pages        = {1--10},
  publisher    = {ScholarSpace / {AIS} Electronic Library (AISeL)},
  year         = {2017},
  url          = {https://hdl.handle.net/10125/41211},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/GaoRJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ozchi/NielsenJASKJ17,
  author       = {Lene Nielsen and
                  Soon{-}Gyo Jung and
                  Jisun An and
                  Joni Salminen and
                  Haewoon Kwak and
                  Bernard J. Jansen},
  editor       = {Margot Brereton and
                  Alessandro Soro and
                  Dhaval Vyas and
                  Bernd Ploderer and
                  Ann Morrison and
                  Jenny Waycott},
  title        = {Who are your users?: comparing media professionals' preconception
                  of users to data-driven personas},
  booktitle    = {Proceedings of the 29th Australian Conference on Computer-Human Interaction,
                  {OZCHI} 2017, Brisbane, QLD, Australia, November 28 - December 01,
                  2017},
  pages        = {602--606},
  publisher    = {{ACM}},
  year         = {2017},
  url          = {https://doi.org/10.1145/3152771.3156178},
  doi          = {10.1145/3152771.3156178},
  timestamp    = {Sun, 02 Oct 2022 16:13:17 +0200},
  biburl       = {https://dblp.org/rec/conf/ozchi/NielsenJASKJ17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijisss/Ortiz-CordovaJ16,
  author       = {Adan Ortiz{-}Cordova and
                  Bernard J. Jansen},
  title        = {Associating Searching on Search Engines to Subsequent Searching on
                  Sites},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {8},
  number       = {2},
  pages        = {30--43},
  year         = {2016},
  url          = {https://doi.org/10.4018/IJISSS.2016040103},
  doi          = {10.4018/IJISSS.2016040103},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/Ortiz-CordovaJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/CoughlinCJ16,
  author       = {Daniel M. Coughlin and
                  Mark C. Campbell and
                  Bernard J. Jansen},
  title        = {A web analytics approach for appraising electronic resources in academic
                  libraries},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {67},
  number       = {3},
  pages        = {518--534},
  year         = {2016},
  url          = {https://doi.org/10.1002/asi.23407},
  doi          = {10.1002/ASI.23407},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/CoughlinCJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/CoughlinJ16,
  author       = {Daniel M. Coughlin and
                  Bernard J. Jansen},
  title        = {Modeling journal bibliometrics to predict downloads and inform purchase
                  decisions at university research libraries},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {67},
  number       = {9},
  pages        = {2263--2273},
  year         = {2016},
  url          = {https://doi.org/10.1002/asi.23549},
  doi          = {10.1002/ASI.23549},
  timestamp    = {Mon, 26 Oct 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/CoughlinJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tcss/LiuJ16,
  author       = {Zhe Liu and
                  Bernard J. Jansen},
  title        = {Understanding and Predicting Question Subjectivity in Social Question
                  and Answering},
  journal      = {{IEEE} Trans. Comput. Soc. Syst.},
  volume       = {3},
  number       = {1},
  pages        = {32--41},
  year         = {2016},
  url          = {https://doi.org/10.1109/TCSS.2016.2564400},
  doi          = {10.1109/TCSS.2016.2564400},
  timestamp    = {Mon, 08 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tcss/LiuJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/aiccsa/AnKJ16,
  author       = {Jisun An and
                  Haewoon Kwak and
                  Bernard J. Jansen},
  title        = {Validating social media data for automatic persona generation},
  booktitle    = {13th {IEEE/ACS} International Conference of Computer Systems and Applications,
                  {AICCSA} 2016, Agadir, Morocco, November 29 - December 2, 2016},
  pages        = {1--6},
  publisher    = {{IEEE} Computer Society},
  year         = {2016},
  url          = {https://doi.org/10.1109/AICCSA.2016.7945816},
  doi          = {10.1109/AICCSA.2016.7945816},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/aiccsa/AnKJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/aiccsa/WhitmanJ16,
  author       = {Allie Whitman and
                  Bernard J. Jansen},
  title        = {Some commericial concerns of Amazon's community forums: The case of
                  the Kindle},
  booktitle    = {13th {IEEE/ACS} International Conference of Computer Systems and Applications,
                  {AICCSA} 2016, Agadir, Morocco, November 29 - December 2, 2016},
  pages        = {1--6},
  publisher    = {{IEEE} Computer Society},
  year         = {2016},
  url          = {https://doi.org/10.1109/AICCSA.2016.7945821},
  doi          = {10.1109/AICCSA.2016.7945821},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/aiccsa/WhitmanJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/BeheshtiJDLMKWS16,
  author       = {Jamshid Beheshti and
                  Bernard Jim Jansen and
                  Andrew Dillon and
                  Dirk Lewandowski and
                  Javad Mostafa and
                  Julia Khanova and
                  Tom Wilson and
                  Michael Seadle},
  title        = {Publish or perish: Meet the editors a special panel},
  booktitle    = {Creating Knowledge, Enhancing Lives through Information {\&} Technology
                  - Proceedings of the 2016 Annual Meeting of the Association for Information
                  Science and Technology, {ASIST} 2016, Copenhagen, Denmark, October
                  14-18, 2016},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {53},
  number       = {1},
  pages        = {1--4},
  publisher    = {Wiley},
  year         = {2016},
  url          = {https://doi.org/10.1002/pra2.2016.14505301021},
  doi          = {10.1002/PRA2.2016.14505301021},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/BeheshtiJDLMKWS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/BrownLJ16,
  author       = {Alex Brown and
                  Binky Lush and
                  Bernard J. Jansen},
  title        = {Pixel efficiency analysis: {A} quantitative web analytics approach},
  booktitle    = {Creating Knowledge, Enhancing Lives through Information {\&} Technology
                  - Proceedings of the 2016 Annual Meeting of the Association for Information
                  Science and Technology, {ASIST} 2016, Copenhagen, Denmark, October
                  14-18, 2016},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {53},
  number       = {1},
  pages        = {1--10},
  publisher    = {Wiley},
  year         = {2016},
  url          = {https://doi.org/10.1002/pra2.2016.14505301040},
  doi          = {10.1002/PRA2.2016.14505301040},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/BrownLJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/WongPDJ16,
  author       = {Jian{-}Syuan Wong and
                  Bart Pursel and
                  Anna Divinsky and
                  Bernard J. Jansen},
  editor       = {Jofish Kaye and
                  Allison Druin and
                  Cliff Lampe and
                  Dan Morris and
                  Juan Pablo Hourcade},
  title        = {An Analysis of Cognitive Learning Context in {MOOC} Forum Messages},
  booktitle    = {Proceedings of the 2016 {CHI} Conference on Human Factors in Computing
                  Systems, San Jose, CA, USA, May 7-12, 2016, Extended Abstracts},
  pages        = {1315--1321},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2851581.2892324},
  doi          = {10.1145/2851581.2892324},
  timestamp    = {Wed, 01 Jun 2022 08:38:38 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/WongPDJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/GaoRJ16,
  author       = {Yanjun Gao and
                  Madhu C. Reddy and
                  Bernard J. Jansen},
  editor       = {Jofish Kaye and
                  Allison Druin and
                  Cliff Lampe and
                  Dan Morris and
                  Juan Pablo Hourcade},
  title        = {Shop Together, Search Together: Collaborative E-commerce},
  booktitle    = {Proceedings of the 2016 {CHI} Conference on Human Factors in Computing
                  Systems, San Jose, CA, USA, May 7-12, 2016, Extended Abstracts},
  pages        = {2081--2087},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2851581.2892348},
  doi          = {10.1145/2851581.2892348},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/GaoRJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ficloud/AnCKHJ16,
  author       = {Jisun An and
                  Hoyoun Cho and
                  Haewoon Kwak and
                  Mohammed Ziyaad Hassen and
                  Bernard J. Jansen},
  editor       = {Muhammad Younas and
                  Irfan Awan and
                  Joyce El Haddad},
  title        = {Towards Automatic Persona Generation Using Social Media},
  booktitle    = {4th {IEEE} International Conference on Future Internet of Things and
                  Cloud Workshops, FiCloud Workshops 2016, Vienna, Austria, August 22-24,
                  2016},
  pages        = {206--211},
  publisher    = {{IEEE} Computer Society},
  year         = {2016},
  url          = {https://doi.org/10.1109/W-FiCloud.2016.51},
  doi          = {10.1109/W-FICLOUD.2016.51},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ficloud/AnCKHJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icitst/RababahASJJ16,
  author       = {Abdullateef Rabab'ah and
                  Mahmoud Al{-}Ayyoub and
                  Mohammed A. Shehab and
                  Yaser Jararweh and
                  Bernard J. Jansen},
  title        = {Using the Panama Papers to explore the financial networks of the Middle
                  East},
  booktitle    = {11th International Conference for Internet Technology and Secured
                  Transactions, {ICITST} 2016, Barcelona, Spain, December 5-7, 2016},
  pages        = {92--97},
  publisher    = {{IEEE}},
  year         = {2016},
  url          = {https://doi.org/10.1109/ICITST.2016.7856674},
  doi          = {10.1109/ICITST.2016.7856674},
  timestamp    = {Sun, 04 Aug 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icitst/RababahASJJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ijcai/MaGMKJWC16,
  author       = {Jing Ma and
                  Wei Gao and
                  Prasenjit Mitra and
                  Sejeong Kwon and
                  Bernard J. Jansen and
                  Kam{-}Fai Wong and
                  Meeyoung Cha},
  editor       = {Subbarao Kambhampati},
  title        = {Detecting Rumors from Microblogs with Recurrent Neural Networks},
  booktitle    = {Proceedings of the Twenty-Fifth International Joint Conference on
                  Artificial Intelligence, {IJCAI} 2016, New York, NY, USA, 9-15 July
                  2016},
  pages        = {3818--3824},
  publisher    = {{IJCAI/AAAI} Press},
  year         = {2016},
  url          = {http://www.ijcai.org/Abstract/16/537},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ijcai/MaGMKJWC16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbp-brims/MukherjeeJ16,
  author       = {Partha Mukherjee and
                  Bernard J. Jansen},
  editor       = {Kevin S. Xu and
                  David Reitter and
                  Dongwon Lee and
                  Nathaniel Osgood},
  title        = {Formality Identification in Social Media Dialogue},
  booktitle    = {Social, Cultural, and Behavioral Modeling, 9th International Conference,
                  SBP-BRiMS 2016, Washington, DC, USA, June 28 - July 1, 2016, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9708},
  pages        = {13--22},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-39931-7\_2},
  doi          = {10.1007/978-3-319-39931-7\_2},
  timestamp    = {Tue, 29 Dec 2020 18:35:21 +0100},
  biburl       = {https://dblp.org/rec/conf/sbp-brims/MukherjeeJ16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Ortiz-CordovaYJ15,
  author       = {Adan Ortiz{-}Cordova and
                  Yanwu Yang and
                  Bernard J. Jansen},
  title        = {External to internal search: Associating searching on search engines
                  with searching on sites},
  journal      = {Inf. Process. Manag.},
  volume       = {51},
  number       = {5},
  pages        = {718--736},
  year         = {2015},
  url          = {https://doi.org/10.1016/j.ipm.2015.06.009},
  doi          = {10.1016/J.IPM.2015.06.009},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Ortiz-CordovaYJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/WongPDJ15,
  author       = {Jian{-}Syuan Wong and
                  Bart Pursel and
                  Anna Divinsky and
                  Bernard J. Jansen},
  title        = {Analyzing {MOOC} discussion forum messages to identify cognitive learning
                  information exchanges},
  booktitle    = {Information Science with Impact: Research in and for the Community
                  - Proceedings of the 78th ASIS{\&}T Annual Meeting, {ASIST} 2015,
                  St. Louis, Missouri, Missouri, USA, October 6-10, 2015},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {52},
  number       = {1},
  pages        = {1--10},
  publisher    = {Wiley},
  year         = {2015},
  url          = {https://doi.org/10.1002/pra2.2015.145052010023},
  doi          = {10.1002/PRA2.2015.145052010023},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/WongPDJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/LiuJ15,
  author       = {Zhe Liu and
                  Bernard J. Jansen},
  editor       = {Bo Begole and
                  Jinwoo Kim and
                  Kori Inkpen and
                  Woontack Woo},
  title        = {A Taxonomy for Classifying Questions Asked in Social Question and
                  Answering},
  booktitle    = {Proceedings of the 33rd Annual {ACM} Conference Extended Abstracts
                  on Human Factors in Computing Systems, Seoul, {CHI} 2015 Extended
                  Abstracts, Republic of Korea, April 18 - 23, 2015},
  pages        = {1947--1952},
  publisher    = {{ACM}},
  year         = {2015},
  url          = {https://doi.org/10.1145/2702613.2732928},
  doi          = {10.1145/2702613.2732928},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/LiuJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/criwg/LiuJ15,
  author       = {Zhe Liu and
                  Bernard J. Jansen},
  editor       = {Nelson Baloian and
                  Yervant Zorian and
                  Perouz Taslakian and
                  Samvel K. Shoukourian},
  title        = {Analysis of Question and Answering Behavior in Question Routing Services},
  booktitle    = {Collaboration and Technology - 21st International Conference, {CRIWG}
                  2015, Yerevan, Armenia, September 22-25, 2015, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9334},
  pages        = {72--85},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-22747-4\_6},
  doi          = {10.1007/978-3-319-22747-4\_6},
  timestamp    = {Tue, 14 May 2019 10:00:48 +0200},
  biburl       = {https://dblp.org/rec/conf/criwg/LiuJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iccnc/MukherjeeJ15,
  author       = {Partha Mukherjee and
                  Bernard J. Jansen},
  title        = {Evaluating pattern for group interactions using second screens},
  booktitle    = {International Conference on Computing, Networking and Communications,
                  {ICNC} 2015, Garden Grove, CA, USA, February 16-19, 2015},
  pages        = {433--437},
  publisher    = {{IEEE} Computer Society},
  year         = {2015},
  url          = {https://doi.org/10.1109/ICCNC.2015.7069383},
  doi          = {10.1109/ICCNC.2015.7069383},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/iccnc/MukherjeeJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iccnc/MukherjeeJ15a,
  author       = {Partha Mukherjee and
                  Bernard J. Jansen},
  title        = {Evaluating classification schemes for second screen interactions},
  booktitle    = {International Conference on Computing, Networking and Communications,
                  {ICNC} 2015, Garden Grove, CA, USA, February 16-19, 2015},
  pages        = {879--883},
  publisher    = {{IEEE} Computer Society},
  year         = {2015},
  url          = {https://doi.org/10.1109/ICCNC.2015.7069462},
  doi          = {10.1109/ICCNC.2015.7069462},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/iccnc/MukherjeeJ15a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icdm/MukherjeeJ15,
  author       = {Partha Mukherjee and
                  Bernard J. Jansen},
  title        = {Correlation of Brand Mentions in Social Media and Web Searching Before
                  and After Real Life Events: Phase Analysis of Social Media and Search
                  Data for Super Bowl 2015 Commercials},
  booktitle    = {{IEEE} International Conference on Data Mining Workshop, {ICDMW} 2015,
                  Atlantic City, NJ, USA, November 14-17, 2015},
  pages        = {21--26},
  publisher    = {{IEEE} Computer Society},
  year         = {2015},
  url          = {https://doi.org/10.1109/ICDMW.2015.60},
  doi          = {10.1109/ICDMW.2015.60},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icdm/MukherjeeJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbp/LiuJ15,
  author       = {Zhe Liu and
                  Bernard J. Jansen},
  editor       = {Nitin Agarwal and
                  Kevin S. Xu and
                  Nathaniel Osgood},
  title        = {Subjective versus Objective Questions: Perception of Question Subjectivity
                  in Social Q{\&}A},
  booktitle    = {Social Computing, Behavioral-Cultural Modeling, and Prediction - 8th
                  International Conference, {SBP} 2015, Washington, DC, USA, March 31-April
                  3, 2015. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9021},
  pages        = {131--140},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-16268-3\_14},
  doi          = {10.1007/978-3-319-16268-3\_14},
  timestamp    = {Tue, 09 Jan 2024 11:05:37 +0100},
  biburl       = {https://dblp.org/rec/conf/sbp/LiuJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbp/MukherjeeJ15,
  author       = {Partha Mukherjee and
                  Bernard J. Jansen},
  editor       = {Nitin Agarwal and
                  Kevin S. Xu and
                  Nathaniel Osgood},
  title        = {Analyzing Second Screen Based Social Soundtrack of {TV} Viewers from
                  Diverse Cultural Settings},
  booktitle    = {Social Computing, Behavioral-Cultural Modeling, and Prediction - 8th
                  International Conference, {SBP} 2015, Washington, DC, USA, March 31-April
                  3, 2015. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9021},
  pages        = {375--380},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-16268-3\_46},
  doi          = {10.1007/978-3-319-16268-3\_46},
  timestamp    = {Sat, 16 Sep 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/sbp/MukherjeeJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbp/WongPDJ15,
  author       = {Jian{-}Syuan Wong and
                  Bart Pursel and
                  Anna Divinsky and
                  Bernard J. Jansen},
  editor       = {Nitin Agarwal and
                  Kevin S. Xu and
                  Nathaniel Osgood},
  title        = {An Analysis of {MOOC} Discussion Forum Interactions from the Most
                  Active Users},
  booktitle    = {Social Computing, Behavioral-Cultural Modeling, and Prediction - 8th
                  International Conference, {SBP} 2015, Washington, DC, USA, March 31-April
                  3, 2015. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {9021},
  pages        = {452--457},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-16268-3\_58},
  doi          = {10.1007/978-3-319-16268-3\_58},
  timestamp    = {Sat, 16 Sep 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/sbp/WongPDJ15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ecra/MukherjeeJ14,
  author       = {Partha Mukherjee and
                  Bernard J. Jansen},
  title        = {Performance analysis of keyword advertising campaign using gender-brand
                  effect of search queries},
  journal      = {Electron. Commer. Res. Appl.},
  volume       = {13},
  number       = {2},
  pages        = {139--149},
  year         = {2014},
  url          = {https://doi.org/10.1016/j.elerap.2014.01.001},
  doi          = {10.1016/J.ELERAP.2014.01.001},
  timestamp    = {Sat, 22 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ecra/MukherjeeJ14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijecommerce/YangQJZZ14,
  author       = {Yanwu Yang and
                  Rui Qin and
                  Bernard J. Jansen and
                  Jie Zhang and
                  Daniel Zeng},
  title        = {Budget Planning for Coupled Campaigns in Sponsored Search Auctions},
  journal      = {Int. J. Electron. Commer.},
  volume       = {18},
  number       = {3},
  pages        = {39--66},
  year         = {2014},
  url          = {https://doi.org/10.2753/JEC1086-4415180302},
  doi          = {10.2753/JEC1086-4415180302},
  timestamp    = {Tue, 16 May 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijecommerce/YangQJZZ14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/Ortiz-CordovaJ14,
  author       = {Adan Ortiz{-}Cordova and
                  Bernard J. Jansen},
  editor       = {Matt Jones and
                  Philippe A. Palanque and
                  Albrecht Schmidt and
                  Tovi Grossman},
  title        = {Linking external and internal search: investigating the site searching
                  patterns of referred searchers},
  booktitle    = {{CHI} Conference on Human Factors in Computing Systems, CHI'14, Toronto,
                  ON, Canada - April 26 - May 01, 2014, Extended Abstracts},
  pages        = {1345--1350},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2559206.2581199},
  doi          = {10.1145/2559206.2581199},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/Ortiz-CordovaJ14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/0002J14,
  author       = {Zhe Liu and
                  Bernard J. Jansen},
  editor       = {Matt Jones and
                  Philippe A. Palanque and
                  Albrecht Schmidt and
                  Tovi Grossman},
  title        = {Predicting potential responders in social Q{\&}A based on non-QA
                  features},
  booktitle    = {{CHI} Conference on Human Factors in Computing Systems, CHI'14, Toronto,
                  ON, Canada - April 26 - May 01, 2014, Extended Abstracts},
  pages        = {2131--2136},
  publisher    = {{ACM}},
  year         = {2014},
  url          = {https://doi.org/10.1145/2559206.2581366},
  doi          = {10.1145/2559206.2581366},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/0002J14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sbp/MukherjeeJ14,
  author       = {Partha Mukherjee and
                  Bernard J. Jansen},
  editor       = {William G. Kennedy and
                  Nitin Agarwal and
                  Shanchieh Jay Yang},
  title        = {Social {TV} and the Social Soundtrack: Significance of Second Screen
                  Interaction during Television Viewing},
  booktitle    = {Social Computing, Behavioral-Cultural Modeling and Prediction - 7th
                  International Conference, {SBP} 2014, Washington, DC, USA, April 1-4,
                  2014. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {8393},
  pages        = {317--324},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-319-05579-4\_39},
  doi          = {10.1007/978-3-319-05579-4\_39},
  timestamp    = {Tue, 14 May 2019 10:00:49 +0200},
  biburl       = {https://dblp.org/rec/conf/sbp/MukherjeeJ14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@incollection{DBLP:books/daglib/p/MukherjeeKGCJ14,
  author       = {Partha Mukherjee and
                  Brad Kozlek and
                  Allan Gyorke and
                  Cole Camplese and
                  Bernard J. Jansen},
  editor       = {John M. Carroll},
  title        = {Leveraging Mobile Technology to Enhance Both Competition and Cooperation
                  in an Undergraduate {STEM} Course},
  booktitle    = {Innovative Practices in Teaching Information Sciences and Technology,
                  Experience Reports and Reflections},
  pages        = {167--177},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-319-03656-4\_15},
  doi          = {10.1007/978-3-319-03656-4\_15},
  timestamp    = {Mon, 03 Apr 2023 18:36:31 +0200},
  biburl       = {https://dblp.org/rec/books/daglib/p/MukherjeeKGCJ14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/JansenMC13,
  author       = {Bernard J. Jansen and
                  Kathleen A. Moore and
                  Stephen Carman},
  title        = {Evaluating the performance of demographic targeting using gender in
                  sponsored search},
  journal      = {Inf. Process. Manag.},
  volume       = {49},
  number       = {1},
  pages        = {286--302},
  year         = {2013},
  url          = {https://doi.org/10.1016/j.ipm.2012.06.001},
  doi          = {10.1016/J.IPM.2012.06.001},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ipm/JansenMC13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/JansenLS13,
  author       = {Bernard J. Jansen and
                  Zhe Liu and
                  Zach Simon},
  title        = {The effect of ad rank on the performance of keyword advertising campaigns},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {64},
  number       = {10},
  pages        = {2115--2132},
  year         = {2013},
  url          = {https://doi.org/10.1002/asi.22910},
  doi          = {10.1002/ASI.22910},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/JansenLS13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/CoughlinCJ13,
  author       = {Daniel M. Coughlin and
                  Mark C. Campbell and
                  Bernard J. Jansen},
  title        = {Measuring the value of library content collections},
  booktitle    = {Beyond the Cloud: Rethinking Information Boundaries - Proceedings
                  of the 76th ASIS{\&}T Annual Meeting, {ASIST} 2013, Montreal,
                  Canada, November 1-5, 2013},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {50},
  number       = {1},
  pages        = {1--13},
  publisher    = {Wiley},
  year         = {2013},
  url          = {https://doi.org/10.1002/meet.14505001047},
  doi          = {10.1002/MEET.14505001047},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/CoughlinCJ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/MukherjeeJ13,
  author       = {Partha Mukherjee and
                  Bernard J. Jansen},
  title        = {Gender-brand effect of search queries on sponsored search performance},
  booktitle    = {Beyond the Cloud: Rethinking Information Boundaries - Proceedings
                  of the 76th ASIS{\&}T Annual Meeting, {ASIST} 2013, Montreal,
                  Canada, November 1-5, 2013},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {50},
  number       = {1},
  pages        = {1--4},
  publisher    = {Wiley},
  year         = {2013},
  url          = {https://doi.org/10.1002/meet.14505001170},
  doi          = {10.1002/MEET.14505001170},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/MukherjeeJ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/Ortiz-CordovaJ13,
  author       = {Adan Ortiz{-}Cordova and
                  Bernard J. Jansen},
  title        = {Site-searching strategies of searchers referred from search engines},
  booktitle    = {Beyond the Cloud: Rethinking Information Boundaries - Proceedings
                  of the 76th ASIS{\&}T Annual Meeting, {ASIST} 2013, Montreal,
                  Canada, November 1-5, 2013},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {50},
  number       = {1},
  pages        = {1--6},
  publisher    = {Wiley},
  year         = {2013},
  url          = {https://doi.org/10.1002/meet.14505001050},
  doi          = {10.1002/MEET.14505001050},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/Ortiz-CordovaJ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/HafernikJ13,
  author       = {Carolyn Theresa Hafernik and
                  Bernard J. Jansen},
  editor       = {Wendy E. Mackay and
                  Stephen A. Brewster and
                  Susanne B{\o}dker},
  title        = {Understanding the specificity of web search queries},
  booktitle    = {2013 {ACM} {SIGCHI} Conference on Human Factors in Computing Systems,
                  {CHI} '13, Paris, France, April 27 - May 2, 2013, Extended Abstracts},
  pages        = {1827--1832},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2468356.2468684},
  doi          = {10.1145/2468356.2468684},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/HafernikJ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/MukherjeeJ13,
  author       = {Partha Mukherjee and
                  Bernard J. Jansen},
  editor       = {Wendy E. Mackay and
                  Stephen A. Brewster and
                  Susanne B{\o}dker},
  title        = {The gender-brand effect of key phrases on user clicks in sponsored
                  search},
  booktitle    = {2013 {ACM} {SIGCHI} Conference on Human Factors in Computing Systems,
                  {CHI} '13, Paris, France, April 27 - May 2, 2013, Extended Abstracts},
  pages        = {1845--1850},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2468356.2468687},
  doi          = {10.1145/2468356.2468687},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/MukherjeeJ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cscw/LiuJ13,
  author       = {Zhe Liu and
                  Bernard J. Jansen},
  editor       = {Amy S. Bruckman and
                  Scott Counts and
                  Cliff Lampe and
                  Loren G. Terveen},
  title        = {Factors influencing the response rate in social question and answering
                  behavior},
  booktitle    = {Computer Supported Cooperative Work, {CSCW} 2013, San Antonio, TX,
                  USA, February 23-27, 2013},
  pages        = {1263--1274},
  publisher    = {{ACM}},
  year         = {2013},
  url          = {https://doi.org/10.1145/2441776.2441918},
  doi          = {10.1145/2441776.2441918},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cscw/LiuJ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/society/LiuJ13,
  author       = {Zhe Liu and
                  Bernard J. Jansen},
  title        = {Question and Answering Made Interactive: An Exploration of Interactions
                  in Social Q{\&}A},
  booktitle    = {2013 International Conference on Social Intelligence and Technology,
                  {SOCIETY} 2013, State College, PA, USA, May 8-10, 2013},
  pages        = {1--10},
  publisher    = {{IEEE} Computer Society},
  year         = {2013},
  url          = {https://doi.org/10.1109/SOCIETY.2013.16},
  doi          = {10.1109/SOCIETY.2013.16},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/society/LiuJ13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ecr/JansenZM12,
  author       = {Bernard J. Jansen and
                  Lu Zhang and
                  Anna S. Mattila},
  title        = {User reactions to search engines logos: investigating brand knowledge
                  of web search engines},
  journal      = {Electron. Commer. Res.},
  volume       = {12},
  number       = {4},
  pages        = {429--454},
  year         = {2012},
  url          = {https://doi.org/10.1007/s10660-012-9101-0},
  doi          = {10.1007/S10660-012-9101-0},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ecr/JansenZM12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/Ortiz-CordovaJ12,
  author       = {Adan Ortiz{-}Cordova and
                  Bernard J. Jansen},
  title        = {Classifying web search queries to identify high revenue generating
                  customers},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {63},
  number       = {7},
  pages        = {1426--1441},
  year         = {2012},
  url          = {https://doi.org/10.1002/asi.22640},
  doi          = {10.1002/ASI.22640},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/Ortiz-CordovaJ12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/0002J12,
  author       = {Zhe Liu and
                  Bernard J. Jansen},
  title        = {Almighty Twitter, what are people asking for?},
  booktitle    = {Information, Interaction, Innovation: Celebrating the Past, Constructing
                  the Present and Creating the Future - Proceedings of the 75th ASIS{\&}T
                  Annual Meeting, {ASIST} 2012, Baltimore, MD, USA, October 26-30, 2012},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {49},
  number       = {1},
  pages        = {1--10},
  publisher    = {Wiley},
  year         = {2012},
  url          = {https://doi.org/10.1002/meet.14504901134},
  doi          = {10.1002/MEET.14504901134},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/0002J12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/CarmanSCOSAJ12,
  author       = {Stephen Carman and
                  Ray Strong and
                  Anca Chandra and
                  Sechan Oh and
                  W. Scott Spangler and
                  Laura Anderson and
                  Bernard J. Jansen},
  title        = {Predictive value of comments in the service engagement process},
  booktitle    = {Information, Interaction, Innovation: Celebrating the Past, Constructing
                  the Present and Creating the Future - Proceedings of the 75th ASIS{\&}T
                  Annual Meeting, {ASIST} 2012, Baltimore, MD, USA, October 26-30, 2012},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {49},
  number       = {1},
  pages        = {1--6},
  publisher    = {Wiley},
  year         = {2012},
  url          = {https://doi.org/10.1002/meet.14504901215},
  doi          = {10.1002/MEET.14504901215},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/CarmanSCOSAJ12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/er/PuraoMSJR12,
  author       = {Sandeep Purao and
                  Wolfgang Maass and
                  Veda C. Storey and
                  Bernard J. Jansen and
                  Madhu C. Reddy},
  editor       = {Paolo Atzeni and
                  David W. Cheung and
                  Sudha Ram},
  title        = {An Integrated Conceptual Model to Incorporate Information Tasks in
                  Workflow Models},
  booktitle    = {Conceptual Modeling - 31st International Conference {ER} 2012, Florence,
                  Italy, October 15-18, 2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7532},
  pages        = {487--500},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-34002-4\_38},
  doi          = {10.1007/978-3-642-34002-4\_38},
  timestamp    = {Tue, 14 May 2019 10:00:50 +0200},
  biburl       = {https://dblp.org/rec/conf/er/PuraoMSJR12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/electronicmarkets/ZhangJC11,
  author       = {Mimi Zhang and
                  Bernard J. Jansen and
                  Abdur Chowdhury},
  title        = {Business engagement on Twitter: a path analysis},
  journal      = {Electron. Mark.},
  volume       = {21},
  number       = {3},
  pages        = {161--175},
  year         = {2011},
  url          = {https://doi.org/10.1007/s12525-011-0065-z},
  doi          = {10.1007/S12525-011-0065-Z},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/electronicmarkets/ZhangJC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijecommerce/JansenSZ11,
  author       = {Bernard J. Jansen and
                  Kate Sobel and
                  Mimi Zhang},
  title        = {The Brand Effect of Key Phrases and Advertisements in Sponsored Search},
  journal      = {Int. J. Electron. Commer.},
  volume       = {16},
  number       = {1},
  pages        = {77--106},
  year         = {2011},
  url          = {https://doi.org/10.2753/JEC1086-4415160103},
  doi          = {10.2753/JEC1086-4415160103},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijecommerce/JansenSZ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/JansenLWCG11,
  author       = {Bernard J. Jansen and
                  Zhe Liu and
                  Courtney Weaver and
                  Gerry Campbell and
                  Matthew Gregg},
  title        = {Real time search on the web: Queries, topics, and economic value},
  journal      = {Inf. Process. Manag.},
  volume       = {47},
  number       = {4},
  pages        = {491--506},
  year         = {2011},
  url          = {https://doi.org/10.1016/j.ipm.2011.01.007},
  doi          = {10.1016/J.IPM.2011.01.007},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/JansenLWCG11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jis/JansenSC11,
  author       = {Bernard J. Jansen and
                  Kate Sobel and
                  Geoff Cook},
  title        = {Classifying ecommerce information sharing behaviour by youths on social
                  networking sites},
  journal      = {J. Inf. Sci.},
  volume       = {37},
  number       = {2},
  pages        = {120--136},
  year         = {2011},
  url          = {https://doi.org/10.1177/0165551510396975},
  doi          = {10.1177/0165551510396975},
  timestamp    = {Thu, 06 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jis/JansenSC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/0002JS11,
  author       = {Zhe Liu and
                  Bernard J. Jansen and
                  Zach Simon},
  title        = {Investigating the effect of results ranking in sponsored search},
  booktitle    = {Bridging the Gulf: Communication and Information in Society, Technology,
                  and Work - Proceedings of the 74th ASIS{\&}T Annual Meeting, {ASIST}
                  2011, New Orleans, LA, USA, October 9-12, 2011},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {48},
  number       = {1},
  pages        = {1--10},
  publisher    = {Wiley},
  year         = {2011},
  url          = {https://doi.org/10.1002/meet.2011.14504801071},
  doi          = {10.1002/MEET.2011.14504801071},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/0002JS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/HafernikCFJ11,
  author       = {Carolyn T. Hafernik and
                  Bin Cheng and
                  Paul Francis and
                  Bernard J. Jansen},
  title        = {Mapping user search queries to product categories},
  booktitle    = {Bridging the Gulf: Communication and Information in Society, Technology,
                  and Work - Proceedings of the 74th ASIS{\&}T Annual Meeting, {ASIST}
                  2011, New Orleans, LA, USA, October 9-12, 2011},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {48},
  number       = {1},
  pages        = {1--10},
  publisher    = {Wiley},
  year         = {2011},
  url          = {https://doi.org/10.1002/meet.2011.14504801111},
  doi          = {10.1002/MEET.2011.14504801111},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/HafernikCFJ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iconference/JansenSC11,
  author       = {Bernard J. Jansen and
                  Kate Sobel and
                  Geoff Cook},
  title        = {\emph{Being networked} and \emph{being engaged}: the impact of social
                  networking on ecommerce information behavior},
  booktitle    = {iConference 2011, Inspiration, Integrity, and Intrepidity, Seattle,
                  Washington, USA, February 8-11, 2011},
  pages        = {130--136},
  publisher    = {{ACM}},
  year         = {2011},
  url          = {https://doi.org/10.1145/1940761.1940779},
  doi          = {10.1145/1940761.1940779},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/iconference/JansenSC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iscram/CarageaMJTKMWTG11,
  author       = {Cornelia Caragea and
                  Nathan J. McNeese and
                  Anuj R. Jaiswal and
                  Greg Traylor and
                  Hyun{-}Woo Kim and
                  Prasenjit Mitra and
                  Dinghao Wu and
                  Andrea H. Tapia and
                  C. Lee Giles and
                  Bernard J. Jansen and
                  John Yen},
  editor       = {Maria A. Santos and
                  Lu{\'{\i}}sa Sousa and
                  Eliane Portela},
  title        = {Classifying text messages for the haiti earthquake},
  booktitle    = {8th Proceedings of the International Conference on Information Systems
                  for Crisis Response and Management, Lisbon, Portugal, May, 2011},
  publisher    = {LNEC, Lisbon, Portugal},
  year         = {2011},
  url          = {http://idl.iscram.org/files/caragea/2011/371\_Caragea\_etal2011.pdf},
  timestamp    = {Thu, 10 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/iscram/CarageaMJTKMWTG11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iscram/TapiaBJY11,
  author       = {Andrea H. Tapia and
                  Kartikeya Bajpai and
                  Bernard J. Jansen and
                  John Yen},
  editor       = {Maria A. Santos and
                  Lu{\'{\i}}sa Sousa and
                  Eliane Portela},
  title        = {Seeking the trustworthy tweet: Can microblogged data fit the information
                  needs of disaster response and humanitarian relief organizations},
  booktitle    = {8th Proceedings of the International Conference on Information Systems
                  for Crisis Response and Management, Lisbon, Portugal, May, 2011},
  publisher    = {LNEC, Lisbon, Portugal},
  year         = {2011},
  url          = {http://idl.iscram.org/files/tapia/2011/991\_Tapia\_etal2011.pdf},
  timestamp    = {Thu, 10 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/iscram/TapiaBJY11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cais/RossoJ10,
  author       = {Mark A. Rosso and
                  Bernard J. Jansen},
  title        = {Brand Names as Keywords in Sponsored Search Advertising},
  journal      = {Commun. Assoc. Inf. Syst.},
  volume       = {27},
  pages        = {6},
  year         = {2010},
  url          = {https://doi.org/10.17705/1cais.02706},
  doi          = {10.17705/1CAIS.02706},
  timestamp    = {Fri, 10 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cais/RossoJ10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/interactions/JansenCC10,
  author       = {Bernard J. Jansen and
                  Abdur Chowdury and
                  Geoff Cook},
  title        = {The ubiquitous and increasingly significant status message},
  journal      = {Interactions},
  volume       = {17},
  number       = {3},
  pages        = {15--17},
  year         = {2010},
  url          = {https://doi.org/10.1145/1744161.1744165},
  doi          = {10.1145/1744161.1744165},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/interactions/JansenCC10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/intr/KathuriaJHS10,
  author       = {Ashish Kathuria and
                  Bernard J. Jansen and
                  Carolyn Theresa Hafernik and
                  Amanda Spink},
  title        = {Classifying the user intent of web queries using k-means clustering},
  journal      = {Internet Res.},
  volume       = {20},
  number       = {5},
  pages        = {563--581},
  year         = {2010},
  url          = {https://doi.org/10.1108/10662241011084112},
  doi          = {10.1108/10662241011084112},
  timestamp    = {Wed, 04 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/intr/KathuriaJHS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/JansenR10,
  author       = {Bernard J. Jansen and
                  Soo Young Rieh},
  title        = {The seventeen theoretical constructs of information searching and
                  information retrieval},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {61},
  number       = {8},
  pages        = {1517--1534},
  year         = {2010},
  url          = {https://doi.org/10.1002/asi.21358},
  doi          = {10.1002/ASI.21358},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/JansenR10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JansenS10,
  author       = {Bernard J. Jansen and
                  Lauren Solomon},
  editor       = {Elizabeth D. Mynatt and
                  Don Schoner and
                  Geraldine Fitzpatrick and
                  Scott E. Hudson and
                  W. Keith Edwards and
                  Tom Rodden},
  title        = {Gender demographic targeting in sponsored search},
  booktitle    = {Proceedings of the 28th International Conference on Human Factors
                  in Computing Systems, {CHI} 2010, Atlanta, Georgia, USA, April 10-15,
                  2010},
  pages        = {831--840},
  publisher    = {{ACM}},
  year         = {2010},
  url          = {https://doi.org/10.1145/1753326.1753448},
  doi          = {10.1145/1753326.1753448},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/JansenS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JansenSC10,
  author       = {Bernard J. Jansen and
                  Kate Sobel and
                  Geoff Cook},
  editor       = {Elizabeth D. Mynatt and
                  Don Schoner and
                  Geraldine Fitzpatrick and
                  Scott E. Hudson and
                  W. Keith Edwards and
                  Tom Rodden},
  title        = {Gen {X} and Ys attitudes on using social media platforms for opinion
                  sharing},
  booktitle    = {Proceedings of the 28th International Conference on Human Factors
                  in Computing Systems, {CHI} 2010, Extended Abstracts Volume, Atlanta,
                  Georgia, USA, April 10-15, 2010},
  pages        = {3853--3858},
  publisher    = {{ACM}},
  year         = {2010},
  url          = {https://doi.org/10.1145/1753846.1754068},
  doi          = {10.1145/1753846.1754068},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/JansenSC10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JansenCG10,
  author       = {Bernard J. Jansen and
                  Gerry Campbell and
                  Matthew Gregg},
  editor       = {Elizabeth D. Mynatt and
                  Don Schoner and
                  Geraldine Fitzpatrick and
                  Scott E. Hudson and
                  W. Keith Edwards and
                  Tom Rodden},
  title        = {Real time search user behavior},
  booktitle    = {Proceedings of the 28th International Conference on Human Factors
                  in Computing Systems, {CHI} 2010, Extended Abstracts Volume, Atlanta,
                  Georgia, USA, April 10-15, 2010},
  pages        = {3961--3966},
  publisher    = {{ACM}},
  year         = {2010},
  url          = {https://doi.org/10.1145/1753846.1754086},
  doi          = {10.1145/1753846.1754086},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/JansenCG10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JansenB10,
  author       = {Bernard J. Jansen and
                  Danielle L. Booth},
  editor       = {Elizabeth D. Mynatt and
                  Don Schoner and
                  Geraldine Fitzpatrick and
                  Scott E. Hudson and
                  W. Keith Edwards and
                  Tom Rodden},
  title        = {Classifying web queries by topic and user intent},
  booktitle    = {Proceedings of the 28th International Conference on Human Factors
                  in Computing Systems, {CHI} 2010, Extended Abstracts Volume, Atlanta,
                  Georgia, USA, April 10-15, 2010},
  pages        = {4285--4290},
  publisher    = {{ACM}},
  year         = {2010},
  url          = {https://doi.org/10.1145/1753846.1754140},
  doi          = {10.1145/1753846.1754140},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/JansenB10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/www/RossoJ10,
  author       = {Mark A. Rosso and
                  Bernard J. Jansen},
  editor       = {Katsumi Tanaka and
                  Xiaofang Zhou and
                  Min Zhang and
                  Adam Jatowt},
  title        = {Smart marketing or bait {\&} switch: competitors' brands as keywords
                  in online advertising},
  booktitle    = {Proceedings of the 4th {ACM} Workshop on Information Credibility on
                  the Web, {WICOW} 2010, Raleigh, North Carolina, USA, April 27, 2010},
  pages        = {27--34},
  publisher    = {{ACM}},
  year         = {2010},
  url          = {https://doi.org/10.1145/1772938.1772946},
  doi          = {10.1145/1772938.1772946},
  timestamp    = {Tue, 16 May 2023 08:59:12 +0200},
  biburl       = {https://dblp.org/rec/conf/www/RossoJ10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@book{DBLP:series/synthesis/2009Jansen,
  author       = {Bernard J. Jansen},
  title        = {Understanding User-Web Interactions via Web Analytics},
  series       = {Synthesis Lectures on Information Concepts, Retrieval, and Services},
  publisher    = {Morgan {\&} Claypool Publishers},
  year         = {2009},
  url          = {https://doi.org/10.2200/S00191ED1V01Y200904ICR006},
  doi          = {10.2200/S00191ED1V01Y200904ICR006},
  isbn         = {978-3-031-01136-8},
  timestamp    = {Thu, 26 Oct 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/series/synthesis/2009Jansen.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/computer/JansenFBHKM09,
  author       = {Bernard J. Jansen and
                  Theresa Flaherty and
                  Ricardo Baeza{-}Yates and
                  Lee Hunter and
                  Brendan Kitts and
                  Jamie Murphy},
  title        = {The Components and Impact of Sponsored Search},
  journal      = {Computer},
  volume       = {42},
  number       = {5},
  pages        = {98--101},
  year         = {2009},
  url          = {https://doi.org/10.1109/MC.2009.164},
  doi          = {10.1109/MC.2009.164},
  timestamp    = {Mon, 26 Oct 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/computer/JansenFBHKM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/ZhangJS09,
  author       = {Ying Zhang and
                  Bernard J. Jansen and
                  Amanda Spink},
  title        = {Time series analysis of a Web search engine transaction log},
  journal      = {Inf. Process. Manag.},
  volume       = {45},
  number       = {2},
  pages        = {230--245},
  year         = {2009},
  url          = {https://doi.org/10.1016/j.ipm.2008.07.003},
  doi          = {10.1016/J.IPM.2008.07.003},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/ZhangJS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/JansenBS09,
  author       = {Bernard J. Jansen and
                  Danielle L. Booth and
                  Brian Keith Smith},
  title        = {Using the taxonomy of cognitive learning to model online searching},
  journal      = {Inf. Process. Manag.},
  volume       = {45},
  number       = {6},
  pages        = {643--663},
  year         = {2009},
  url          = {https://doi.org/10.1016/j.ipm.2009.05.004},
  doi          = {10.1016/J.IPM.2009.05.004},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/JansenBS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isci/SpinkJ09,
  author       = {Amanda Spink and
                  Bernard J. Jansen},
  title        = {Web search},
  journal      = {Inf. Sci.},
  volume       = {179},
  number       = {12},
  pages        = {1795},
  year         = {2009},
  url          = {https://doi.org/10.1016/j.ins.2009.01.012},
  doi          = {10.1016/J.INS.2009.01.012},
  timestamp    = {Tue, 06 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isci/SpinkJ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/ZhangJS09,
  author       = {Ying Zhang and
                  Bernard J. Jansen and
                  Amanda Spink},
  title        = {Identification of factors predicting clickthrough in Web searching
                  using neural network analysis},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {60},
  number       = {3},
  pages        = {557--570},
  year         = {2009},
  url          = {https://doi.org/10.1002/asi.20993},
  doi          = {10.1002/ASI.20993},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/ZhangJS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/JansenBS09,
  author       = {Bernard J. Jansen and
                  Danielle L. Booth and
                  Amanda Spink},
  title        = {Patterns of query reformulation during Web searching},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {60},
  number       = {7},
  pages        = {1358--1371},
  year         = {2009},
  url          = {https://doi.org/10.1002/asi.21071},
  doi          = {10.1002/ASI.21071},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/JansenBS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/JansenZS09,
  author       = {Bernard J. Jansen and
                  Mimi Zhang and
                  Carsten D. Schultz},
  title        = {Brand and its effect on user perception of search engine performance},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {60},
  number       = {8},
  pages        = {1572--1595},
  year         = {2009},
  url          = {https://doi.org/10.1002/asi.21081},
  doi          = {10.1002/ASI.21081},
  timestamp    = {Sun, 04 Aug 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jasis/JansenZS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/TjondronegoroSJ09,
  author       = {Dian Tjondronegoro and
                  Amanda Spink and
                  Bernard J. Jansen},
  title        = {A study and comparison of multimedia Web searching: 1997-2006},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {60},
  number       = {9},
  pages        = {1756--1768},
  year         = {2009},
  url          = {https://doi.org/10.1002/asi.21094},
  doi          = {10.1002/ASI.21094},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/TjondronegoroSJ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/JansenZSC09,
  author       = {Bernard J. Jansen and
                  Mimi Zhang and
                  Kate Sobel and
                  Abdur Chowdury},
  title        = {Twitter power: Tweets as electronic word of mouth},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {60},
  number       = {11},
  pages        = {2169--2188},
  year         = {2009},
  url          = {https://doi.org/10.1002/asi.21149},
  doi          = {10.1002/ASI.21149},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/JansenZSC09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jisedu/RossoMJF09,
  author       = {Mark A. Rosso and
                  Marilyn McClelland and
                  Bernard J. Jansen and
                  Sundar W. Fleming},
  title        = {Using Google AdWords in the {MBA} {MIS} Course},
  journal      = {J. Inf. Syst. Educ.},
  volume       = {20},
  number       = {1},
  pages        = {41--50},
  year         = {2009},
  url          = {https://jise.org/Volume20/n1/JISEv20n1p41.html},
  timestamp    = {Tue, 16 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jisedu/RossoMJF09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/Efthimiadis0SJ09,
  author       = {Efthimis N. Efthimiadis and
                  Jeff Huang and
                  Amanda Spink and
                  Bernard Jim Jansen},
  title        = {Query formulation in web search},
  booktitle    = {Thriving on Diversity: Information Opportunities in a Pluralistic
                  World - Proceedings of the 72nd ASIS{\&}T Annual Meeting, {ASIST}
                  2009, Vancouver, BC, Canada, November 6-11, 2009},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {46},
  number       = {1},
  pages        = {1--3},
  publisher    = {Wiley},
  year         = {2009},
  url          = {https://doi.org/10.1002/meet.2009.1450460131},
  doi          = {10.1002/MEET.2009.1450460131},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/Efthimiadis0SJ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/JansenZBPZKB09,
  author       = {Bernard J. Jansen and
                  Mimi Zhang and
                  Danielle L. Booth and
                  Daehee Park and
                  Ying Zhang and
                  Ashish Kathuria and
                  Pat Bonner},
  title        = {To what degree can log data profile a web searcher?},
  booktitle    = {Thriving on Diversity: Information Opportunities in a Pluralistic
                  World - Proceedings of the 72nd ASIS{\&}T Annual Meeting, {ASIST}
                  2009, Vancouver, BC, Canada, November 6-11, 2009},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {46},
  number       = {1},
  pages        = {1--19},
  publisher    = {Wiley},
  year         = {2009},
  url          = {https://doi.org/10.1002/meet.2009.1450460240},
  doi          = {10.1002/MEET.2009.1450460240},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/JansenZBPZKB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/ZhangJ09,
  author       = {Mimi Zhang and
                  Bernard J. Jansen},
  editor       = {Dan R. Olsen Jr. and
                  Richard B. Arthur and
                  Ken Hinckley and
                  Meredith Ringel Morris and
                  Scott E. Hudson and
                  Saul Greenberg},
  title        = {Influences of mood on information seeking behavior},
  booktitle    = {Proceedings of the 27th International Conference on Human Factors
                  in Computing Systems, {CHI} 2009, Extended Abstracts Volume, Boston,
                  MA, USA, April 4-9, 2009},
  pages        = {3395--3400},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1520340.1520492},
  doi          = {10.1145/1520340.1520492},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/ZhangJ09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JansenZSC09,
  author       = {Bernard J. Jansen and
                  Mimi Zhang and
                  Kate Sobel and
                  Abdur Chowdury},
  editor       = {Dan R. Olsen Jr. and
                  Richard B. Arthur and
                  Ken Hinckley and
                  Meredith Ringel Morris and
                  Scott E. Hudson and
                  Saul Greenberg},
  title        = {Micro-blogging as online word of mouth branding},
  booktitle    = {Proceedings of the 27th International Conference on Human Factors
                  in Computing Systems, {CHI} 2009, Extended Abstracts Volume, Boston,
                  MA, USA, April 4-9, 2009},
  pages        = {3859--3864},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1520340.1520584},
  doi          = {10.1145/1520340.1520584},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/JansenZSC09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JansenBS09,
  author       = {Bernard J. Jansen and
                  Danielle L. Booth and
                  Amanda Spink},
  editor       = {Dan R. Olsen Jr. and
                  Richard B. Arthur and
                  Ken Hinckley and
                  Meredith Ringel Morris and
                  Scott E. Hudson and
                  Saul Greenberg},
  title        = {Predicting query reformulation during web searching},
  booktitle    = {Proceedings of the 27th International Conference on Human Factors
                  in Computing Systems, {CHI} 2009, Extended Abstracts Volume, Boston,
                  MA, USA, April 4-9, 2009},
  pages        = {3907--3912},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1520340.1520592},
  doi          = {10.1145/1520340.1520592},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/JansenBS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-0908-0764,
  author       = {Madhu C. Reddy and
                  Bernard J. Jansen},
  title        = {Learning about Potential Users of Collaborative Information Retrieval
                  Systems},
  journal      = {CoRR},
  volume       = {abs/0908.0764},
  year         = {2009},
  url          = {http://arxiv.org/abs/0908.0764},
  eprinttype    = {arXiv},
  eprint       = {0908.0764},
  timestamp    = {Mon, 13 Aug 2018 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-0908-0764.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/computer/Jansen08,
  author       = {Bernard J. Jansen},
  title        = {Click Fraud},
  journal      = {Computer},
  volume       = {40},
  number       = {7},
  pages        = {85--86},
  year         = {2008},
  url          = {https://doi.org/10.1109/MC.2007.232},
  doi          = {10.1109/MC.2007.232},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/computer/Jansen08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijeb/JansenM08,
  author       = {Bernard J. Jansen and
                  Tracy Mullen},
  title        = {Sponsored search: an overview of the concept, history, and technology},
  journal      = {Int. J. Electron. Bus.},
  volume       = {6},
  number       = {2},
  pages        = {114--131},
  year         = {2008},
  url          = {https://doi.org/10.1504/IJEB.2008.018068},
  doi          = {10.1504/IJEB.2008.018068},
  timestamp    = {Thu, 16 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijeb/JansenM08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/ReddyJ08,
  author       = {Madhu C. Reddy and
                  Bernard J. Jansen},
  title        = {A model for understanding collaborative information behavior in context:
                  {A} study of two healthcare teams},
  journal      = {Inf. Process. Manag.},
  volume       = {44},
  number       = {1},
  pages        = {256--273},
  year         = {2008},
  url          = {https://doi.org/10.1016/j.ipm.2006.12.010},
  doi          = {10.1016/J.IPM.2006.12.010},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/ReddyJ08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Jansen08,
  author       = {Bernard J. Jansen},
  title        = {Myatt, {G.J.} {(2007).} Making sense of data: a practical guide to
                  exploratory data analysis and data mining (pp. 280). Wiley},
  journal      = {Inf. Process. Manag.},
  volume       = {44},
  number       = {2},
  pages        = {978--979},
  year         = {2008},
  url          = {https://doi.org/10.1016/j.ipm.2007.08.003},
  doi          = {10.1016/J.IPM.2007.08.003},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Jansen08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/JansenBS08,
  author       = {Bernard J. Jansen and
                  Danielle L. Booth and
                  Amanda Spink},
  title        = {Determining the informational, navigational, and transactional intent
                  of Web queries},
  journal      = {Inf. Process. Manag.},
  volume       = {44},
  number       = {3},
  pages        = {1251--1266},
  year         = {2008},
  url          = {https://doi.org/10.1016/j.ipm.2007.07.015},
  doi          = {10.1016/J.IPM.2007.07.015},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/JansenBS08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jd/Jansen08,
  author       = {Bernard J. Jansen},
  title        = {Searching for digital images on the web},
  journal      = {J. Documentation},
  volume       = {64},
  number       = {1},
  pages        = {81--101},
  year         = {2008},
  url          = {https://doi.org/10.1108/00220410810844169},
  doi          = {10.1108/00220410810844169},
  timestamp    = {Sun, 06 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jd/Jansen08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jitt/JansenCS08,
  author       = {Bernard J. Jansen and
                  Christopher C. Ciamacca and
                  Amanda Spink},
  title        = {An Analysis of Travel Information Searching on the Web},
  journal      = {J. Inf. Technol. Tour.},
  volume       = {10},
  number       = {2},
  pages        = {101--118},
  year         = {2008},
  url          = {https://doi.org/10.3727/109830508784913121},
  doi          = {10.3727/109830508784913121},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jitt/JansenCS08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/JansenRRD08,
  author       = {Bernard J. Jansen and
                  Mark A. Rosso and
                  Dan Russell and
                  Brian Detlor},
  title        = {The Google Online Marketing Challenge: {A} multi-disciplinary global
                  teaching and learning initiative using sponsored search},
  booktitle    = {People Transforming Information - Information Transforming People
                  - Proceedings of the 71st ASIS{\&}T Annual Meeting, {ASIST} 2008,
                  Columbus, OH, USA, October 24-29, 2008},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {45},
  number       = {1},
  pages        = {1--3},
  publisher    = {Wiley},
  year         = {2008},
  url          = {https://doi.org/10.1002/meet.2008.1450450127},
  doi          = {10.1002/MEET.2008.1450450127},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/JansenRRD08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/ReddyJK08,
  author       = {Madhu C. Reddy and
                  Bernard J. Jansen and
                  Rashmi Krishnappa},
  title        = {The role of communication in collaborative information searching},
  booktitle    = {People Transforming Information - Information Transforming People
                  - Proceedings of the 71st ASIS{\&}T Annual Meeting, {ASIST} 2008,
                  Columbus, OH, USA, October 24-29, 2008},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {45},
  number       = {1},
  pages        = {1--10},
  publisher    = {Wiley},
  year         = {2008},
  url          = {https://doi.org/10.1002/meet.2008.1450450259},
  doi          = {10.1002/MEET.2008.1450450259},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/ReddyJK08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/computer/JansenS07,
  author       = {Bernard J. Jansen and
                  Amanda Spink},
  title        = {Sponsored Search: Is Money a Motivator for Providing Relevant Results?},
  journal      = {Computer},
  volume       = {40},
  number       = {8},
  pages        = {52--57},
  year         = {2007},
  url          = {https://doi.org/10.1109/MC.2007.290},
  doi          = {10.1109/MC.2007.290},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/computer/JansenS07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/dss/JansenBR07,
  author       = {Bernard J. Jansen and
                  Anna Brown and
                  Marc Resnick},
  title        = {Factors relating to the decision to click on a sponsored link},
  journal      = {Decis. Support Syst.},
  volume       = {44},
  number       = {1},
  pages        = {46--59},
  year         = {2007},
  url          = {https://doi.org/10.1016/j.dss.2007.02.009},
  doi          = {10.1016/J.DSS.2007.02.009},
  timestamp    = {Thu, 20 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/dss/JansenBR07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijwis/JansenZS07,
  author       = {Bernard J. Jansen and
                  Mimi Zhang and
                  Amanda Spink},
  title        = {Patterns and transitions of query reformulation during web searching},
  journal      = {Int. J. Web Inf. Syst.},
  volume       = {3},
  number       = {4},
  pages        = {328--340},
  year         = {2007},
  url          = {https://doi.org/10.1108/17440080710848116},
  doi          = {10.1108/17440080710848116},
  timestamp    = {Wed, 20 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijwis/JansenZS07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Jansen07,
  author       = {Bernard J. Jansen},
  title        = {The Craft of Research, 2nd edition (Chicago Guides to Writing, Editing,
                  and Publishing) (Paperback) by Wayne C. Booth, Joseph M. Williams,
                  Gregory G. Colomb. Paperback: 336 pages. University of Chicago Press;
                  2nd edition. {ISBN:} 0226065685},
  journal      = {Inf. Process. Manag.},
  volume       = {43},
  number       = {3},
  pages        = {827--828},
  year         = {2007},
  url          = {https://doi.org/10.1016/j.ipm.2006.08.003},
  doi          = {10.1016/J.IPM.2006.08.003},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Jansen07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Jansen07a,
  author       = {Bernard J. Jansen},
  title        = {Effective Expert Witnessing, fourth ed., Matson, Jack V., Daou, Suha
                  F., Soper, Jeffrey G. CRC, 160 p., {ISBN:} 0849313015},
  journal      = {Inf. Process. Manag.},
  volume       = {43},
  number       = {3},
  pages        = {830--831},
  year         = {2007},
  url          = {https://doi.org/10.1016/j.ipm.2006.08.004},
  doi          = {10.1016/J.IPM.2006.08.004},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Jansen07a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Jansen07b,
  author       = {Bernard J. Jansen},
  title        = {Chris Anderson, The Long Tail: Why the Future of Business is Selling
                  Less or More, Hyperion, New York {(2006)} {ISBN} 1-4013-0237-8 {\textdollar}24.95},
  journal      = {Inf. Process. Manag.},
  volume       = {43},
  number       = {4},
  pages        = {1147--1148},
  year         = {2007},
  url          = {https://doi.org/10.1016/j.ipm.2006.10.002},
  doi          = {10.1016/J.IPM.2006.10.002},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Jansen07b.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/JansenSK07,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Sherry Koshman},
  title        = {Web searcher interaction with the Dogpile.com metasearch engine},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {58},
  number       = {5},
  pages        = {744--755},
  year         = {2007},
  url          = {https://doi.org/10.1002/asi.20555},
  doi          = {10.1002/ASI.20555},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/JansenSK07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/JansenSBK07,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Chris Blakely and
                  Sherry Koshman},
  title        = {Defining a session on Web search engines},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {58},
  number       = {6},
  pages        = {862--871},
  year         = {2007},
  url          = {https://doi.org/10.1002/asi.20564},
  doi          = {10.1002/ASI.20564},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/JansenSBK07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jwe/EdmondsHJKT07,
  author       = {Andy Edmonds and
                  Kirstie Hawkey and
                  Bernard J. Jansen and
                  Melanie Kellar and
                  Don Turnbull},
  title        = {Editorial},
  journal      = {J. Web Eng.},
  volume       = {6},
  number       = {3},
  pages        = {193--195},
  year         = {2007},
  url          = {http://www.rintonpress.com/xjwe6/jwe-6-3/193-195.pdf},
  timestamp    = {Thu, 12 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jwe/EdmondsHJKT07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tweb/Jansen07,
  author       = {Bernard J. Jansen},
  title        = {The comparative effectiveness of sponsored and nonsponsored links
                  for Web e-commerce queries},
  journal      = {{ACM} Trans. Web},
  volume       = {1},
  number       = {1},
  pages        = {3},
  year         = {2007},
  url          = {https://doi.org/10.1145/1232722.1232725},
  doi          = {10.1145/1232722.1232725},
  timestamp    = {Mon, 11 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tweb/Jansen07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/acis/SpinkJ07,
  author       = {Amanda Spink and
                  Bernard J. Jansen},
  title        = {Commerce Related Web Search: Current Trends},
  booktitle    = {Australasian Conference on Information Systems, {ACIS} 2007, Toowoomba,
                  Australia, December 5-7, 2007},
  year         = {2007},
  url          = {https://aisel.aisnet.org/acis2007/48},
  timestamp    = {Thu, 23 May 2024 16:47:05 +0200},
  biburl       = {https://dblp.org/rec/conf/acis/SpinkJ07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/JansenBMSW07,
  author       = {Bernard J. Jansen and
                  Suresh K. Bhavnani and
                  Craig Murray and
                  Amanda Spink and
                  Dietmar Wolfram},
  title        = {Web log analysis panel},
  booktitle    = {Joining Research and Practice: Social Computing and Information Science
                  - Proceedings of the 70th ASIS{\&}T Annual Meeting, {ASIST} 2007,
                  Milwaukee, WI, USA, October 19-24, 2007},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {44},
  number       = {1},
  pages        = {1--2},
  publisher    = {Wiley},
  year         = {2007},
  url          = {https://doi.org/10.1002/meet.1450440124},
  doi          = {10.1002/MEET.1450440124},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/JansenBMSW07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/ZhangJ07,
  author       = {Ying Zhang and
                  Bernard J. Jansen},
  title        = {An analysis of searchers' perceptions of sponsored and non-sponsored
                  links using nested design},
  booktitle    = {Joining Research and Practice: Social Computing and Information Science
                  - Proceedings of the 70th ASIS{\&}T Annual Meeting, {ASIST} 2007,
                  Milwaukee, WI, USA, October 19-24, 2007},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {44},
  number       = {1},
  pages        = {1--9},
  publisher    = {Wiley},
  year         = {2007},
  url          = {https://doi.org/10.1002/meet.1450440223},
  doi          = {10.1002/MEET.1450440223},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/ZhangJ07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JansenZZ07,
  author       = {Bernard J. Jansen and
                  Mimi Zhang and
                  Ying Zhang},
  editor       = {Mary Beth Rosson and
                  David J. Gilmore},
  title        = {The effect of brand awareness on the evaluation of search engine results},
  booktitle    = {Extended Abstracts Proceedings of the 2007 Conference on Human Factors
                  in Computing Systems, {CHI} 2007, San Jose, California, USA, April
                  28 - May 3, 2007},
  pages        = {2471--2476},
  publisher    = {{ACM}},
  year         = {2007},
  url          = {https://doi.org/10.1145/1240866.1241026},
  doi          = {10.1145/1240866.1241026},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/JansenZZ07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/itng/JansenSN07,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Bhuva Narayan},
  editor       = {Shahram Latifi},
  title        = {Query Modifications Patterns During Web Searching},
  booktitle    = {Fourth International Conference on Information Technology: New Generations
                  {(ITNG} 2007), 2-4 April 2007, Las Vegas, Nevada, {USA}},
  pages        = {439--444},
  publisher    = {{IEEE} Computer Society},
  year         = {2007},
  url          = {https://doi.org/10.1109/ITNG.2007.164},
  doi          = {10.1109/ITNG.2007.164},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/itng/JansenSN07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigir/Jansen07,
  author       = {Bernard J. Jansen},
  editor       = {Wessel Kraaij and
                  Arjen P. de Vries and
                  Charles L. A. Clarke and
                  Norbert Fuhr and
                  Noriko Kando},
  title        = {Investigating the relevance of sponsored results for web ecommerce
                  queries},
  booktitle    = {{SIGIR} 2007: Proceedings of the 30th Annual International {ACM} {SIGIR}
                  Conference on Research and Development in Information Retrieval, Amsterdam,
                  The Netherlands, July 23-27, 2007},
  pages        = {857--858},
  publisher    = {{ACM}},
  year         = {2007},
  url          = {https://doi.org/10.1145/1277741.1277944},
  doi          = {10.1145/1277741.1277944},
  timestamp    = {Tue, 06 Nov 2018 11:07:23 +0100},
  biburl       = {https://dblp.org/rec/conf/sigir/Jansen07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigir/JansenSB07,
  author       = {Bernard J. Jansen and
                  Brian Keith Smith and
                  Danielle L. Booth},
  editor       = {Wessel Kraaij and
                  Arjen P. de Vries and
                  Charles L. A. Clarke and
                  Norbert Fuhr and
                  Noriko Kando},
  title        = {Viewing online searching within a learning paradigm},
  booktitle    = {{SIGIR} 2007: Proceedings of the 30th Annual International {ACM} {SIGIR}
                  Conference on Research and Development in Information Retrieval, Amsterdam,
                  The Netherlands, July 23-27, 2007},
  pages        = {859--860},
  publisher    = {{ACM}},
  year         = {2007},
  url          = {https://doi.org/10.1145/1277741.1277945},
  doi          = {10.1145/1277741.1277945},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/sigir/JansenSB07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/www/JansenZZ07,
  author       = {Bernard J. Jansen and
                  Mimi Zhang and
                  Ying Zhang},
  editor       = {Carey L. Williamson and
                  Mary Ellen Zurko and
                  Peter F. Patel{-}Schneider and
                  Prashant J. Shenoy},
  title        = {Brand awareness and the evaluation of search results},
  booktitle    = {Proceedings of the 16th International Conference on World Wide Web,
                  {WWW} 2007, Banff, Alberta, Canada, May 8-12, 2007},
  pages        = {1139--1140},
  publisher    = {{ACM}},
  year         = {2007},
  url          = {https://doi.org/10.1145/1242572.1242734},
  doi          = {10.1145/1242572.1242734},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/www/JansenZZ07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/www/JansenBS07,
  author       = {Bernard J. Jansen and
                  Danielle L. Booth and
                  Amanda Spink},
  editor       = {Carey L. Williamson and
                  Mary Ellen Zurko and
                  Peter F. Patel{-}Schneider and
                  Prashant J. Shenoy},
  title        = {Determining the user intent of web search engine queries},
  booktitle    = {Proceedings of the 16th International Conference on World Wide Web,
                  {WWW} 2007, Banff, Alberta, Canada, May 8-12, 2007},
  pages        = {1149--1150},
  publisher    = {{ACM}},
  year         = {2007},
  url          = {https://doi.org/10.1145/1242572.1242739},
  doi          = {10.1145/1242572.1242739},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/www/JansenBS07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/www/JansenSB07,
  author       = {Bernard J. Jansen and
                  Brian Keith Smith and
                  Danielle L. Booth},
  editor       = {Carey L. Williamson and
                  Mary Ellen Zurko and
                  Peter F. Patel{-}Schneider and
                  Prashant J. Shenoy},
  title        = {Understanding web search via a learning paradigm},
  booktitle    = {Proceedings of the 16th International Conference on World Wide Web,
                  {WWW} 2007, Banff, Alberta, Canada, May 8-12, 2007},
  pages        = {1207--1208},
  publisher    = {{ACM}},
  year         = {2007},
  url          = {https://doi.org/10.1145/1242572.1242768},
  doi          = {10.1145/1242572.1242768},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/www/JansenSB07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/Jansen06,
  author       = {Bernard J. Jansen},
  title        = {Using temporal patterns of interactions to design effective automated
                  searching assistance},
  journal      = {Commun. {ACM}},
  volume       = {49},
  number       = {4},
  pages        = {72--74},
  year         = {2006},
  url          = {https://doi.org/10.1145/1121949.1121986},
  doi          = {10.1145/1121949.1121986},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/Jansen06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/computer/Jansen06,
  author       = {Bernard J. Jansen},
  title        = {Paid Search},
  journal      = {Computer},
  volume       = {39},
  number       = {7},
  pages        = {88--90},
  year         = {2006},
  url          = {https://doi.org/10.1109/MC.2006.243},
  doi          = {10.1109/MC.2006.243},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/computer/Jansen06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/firstmonday/SpinkPJ06,
  author       = {Amanda Spink and
                  Helen Partridge and
                  Bernard J. Jansen},
  title        = {Sexual and pornographic Web searching: Trends analysis},
  journal      = {First Monday},
  volume       = {11},
  number       = {9},
  year         = {2006},
  url          = {https://doi.org/10.5210/fm.v11i9.1391},
  doi          = {10.5210/FM.V11I9.1391},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/firstmonday/SpinkPJ06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/intr/SpinkJKK06,
  author       = {Amanda Spink and
                  Bernard J. Jansen and
                  Vinish Kathuria and
                  Sherry Koshman},
  title        = {Overlap among major web search engines},
  journal      = {Internet Res.},
  volume       = {16},
  number       = {4},
  pages        = {419--426},
  year         = {2006},
  url          = {https://doi.org/10.1108/10662240610690034},
  doi          = {10.1108/10662240610690034},
  timestamp    = {Wed, 04 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/intr/SpinkJKK06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/JansenS06,
  author       = {Bernard J. Jansen and
                  Amanda Spink},
  title        = {How are we searching the World Wide Web? {A} comparison of nine search
                  engine transaction logs},
  journal      = {Inf. Process. Manag.},
  volume       = {42},
  number       = {1},
  pages        = {248--263},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.ipm.2004.10.007},
  doi          = {10.1016/J.IPM.2004.10.007},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/JansenS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/SpinkPJP06,
  author       = {Amanda Spink and
                  Minsoo Park and
                  Bernard J. Jansen and
                  Jan O. Pedersen},
  title        = {Multitasking during Web search sessions},
  journal      = {Inf. Process. Manag.},
  volume       = {42},
  number       = {1},
  pages        = {264--275},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.ipm.2004.10.004},
  doi          = {10.1016/J.IPM.2004.10.004},
  timestamp    = {Thu, 08 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ipm/SpinkPJP06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Jansen06,
  author       = {Bernard J. Jansen},
  title        = {Soumen Chakrabarti, Mining the Web: Discovering Knowledge from Hypertext
                  Data, 2002, Morgan-Kaufmann Publishers, 352 pp., {ISBN:} 1-55860-754-4},
  journal      = {Inf. Process. Manag.},
  volume       = {42},
  number       = {1},
  pages        = {317--318},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.ipm.2005.06.002},
  doi          = {10.1016/J.IPM.2005.06.002},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Jansen06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/JansenM06,
  author       = {Bernard J. Jansen and
                  Paulo R. Molina},
  title        = {The effectiveness of Web search engines for retrieving relevant ecommerce
                  links},
  journal      = {Inf. Process. Manag.},
  volume       = {42},
  number       = {4},
  pages        = {1075--1098},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.ipm.2005.09.003},
  doi          = {10.1016/J.IPM.2005.09.003},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/JansenM06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/SpinkJBK06,
  author       = {Amanda Spink and
                  Bernard J. Jansen and
                  Chris Blakely and
                  Sherry Koshman},
  title        = {A study of results overlap and uniqueness among major Web search engines},
  journal      = {Inf. Process. Manag.},
  volume       = {42},
  number       = {5},
  pages        = {1379--1391},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.ipm.2005.11.001},
  doi          = {10.1016/J.IPM.2005.11.001},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/SpinkJBK06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Jansen06a,
  author       = {Bernard J. Jansen},
  title        = {Karen E. Fisher, Sanda Erdelez, Lynn {(E.F.)} McKechnie, Theories
                  of Information Science Behavior, {ASIST} Monograph Series, Information
                  Today},
  journal      = {Inf. Process. Manag.},
  volume       = {42},
  number       = {5},
  pages        = {1392--1395},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.ipm.2006.01.002},
  doi          = {10.1016/J.IPM.2006.01.002},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Jansen06a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Jansen06b,
  author       = {Bernard J. Jansen},
  title        = {Book review},
  journal      = {Inf. Process. Manag.},
  volume       = {42},
  number       = {5},
  pages        = {1399--1401},
  year         = {2006},
  url          = {https://doi.org/10.1016/j.ipm.2006.01.004},
  doi          = {10.1016/J.IPM.2006.01.004},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Jansen06b.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/KoshmanSJ06,
  author       = {Sherry Koshman and
                  Amanda Spink and
                  Bernard J. Jansen},
  title        = {Web searching on the Vivisimo search engine},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {57},
  number       = {14},
  pages        = {1875--1887},
  year         = {2006},
  url          = {https://doi.org/10.1002/asi.20408},
  doi          = {10.1002/ASI.20408},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/KoshmanSJ06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/JansenR06,
  author       = {Bernard J. Jansen and
                  Marc Resnick},
  title        = {An examination of searcher's perceptions of nonsponsored and sponsored
                  links during ecommerce Web searching},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {57},
  number       = {14},
  pages        = {1949--1961},
  year         = {2006},
  url          = {https://doi.org/10.1002/asi.20425},
  doi          = {10.1002/ASI.20425},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/JansenR06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/oir/SpinkJ06,
  author       = {Amanda Spink and
                  Bernard J. Jansen},
  title        = {Searching multimedia federated content web collections},
  journal      = {Online Inf. Rev.},
  volume       = {30},
  number       = {5},
  pages        = {485--495},
  year         = {2006},
  url          = {https://doi.org/10.1108/14684520610706389},
  doi          = {10.1108/14684520610706389},
  timestamp    = {Mon, 25 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/oir/SpinkJ06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/toit/JansenMSP06,
  author       = {Bernard J. Jansen and
                  Tracy Mullen and
                  Amanda Spink and
                  Jan O. Pedersen},
  title        = {Automated gathering of Web information: An in-depth examination of
                  agents interacting with search engines},
  journal      = {{ACM} Trans. Internet Techn.},
  volume       = {6},
  number       = {4},
  pages        = {442--464},
  year         = {2006},
  url          = {https://doi.org/10.1145/1183463.1183468},
  doi          = {10.1145/1183463.1183468},
  timestamp    = {Thu, 08 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/toit/JansenMSP06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/airweb/Jansen06,
  author       = {Bernard J. Jansen},
  title        = {Adversarial Information Retrieval Aspects of Sponsored Search},
  booktitle    = {AIRWeb 2006, Proceedings of the Second International Workshop on Adversarial
                  Information Retrieval on the Web, Seattle, Washington, USA, 10 August
                  2006, co-located with {SIGIR} 2006},
  pages        = {33--36},
  year         = {2006},
  url          = {http://airweb.cse.lehigh.edu/2006/jansen.pdf},
  timestamp    = {Thu, 12 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/airweb/Jansen06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/0001GJ06,
  author       = {Su Yan and
                  C. Lee Giles and
                  Bernard J. Jansen},
  title        = {Formal definitions of web information search},
  booktitle    = {Information Realities: Shaping the Digital Future for All - Proceedings
                  of the 69th ASIS{\&}T Annual Meeting, {ASIST} 2006, Austin, TX,
                  USA, November 3-8, 2006},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {43},
  number       = {1},
  pages        = {1},
  publisher    = {Wiley},
  year         = {2006},
  url          = {https://doi.org/10.1002/meet.1450430152},
  doi          = {10.1002/MEET.1450430152},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/0001GJ06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/ZhangJS06,
  author       = {Mimi Zhang and
                  Bernard J. Jansen and
                  Amanda Spink},
  title        = {Information Searching Tactics of Web Searchers},
  booktitle    = {Information Realities: Shaping the Digital Future for All - Proceedings
                  of the 69th ASIS{\&}T Annual Meeting, {ASIST} 2006, Austin, TX,
                  USA, November 3-8, 2006},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {43},
  number       = {1},
  pages        = {1--14},
  publisher    = {Wiley},
  year         = {2006},
  url          = {https://doi.org/10.1002/meet.14504301105},
  doi          = {10.1002/MEET.14504301105},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/ZhangJS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/itng/SpinkJBK06,
  author       = {Amanda Spink and
                  Bernard J. Jansen and
                  Chris Blakely and
                  Sherry Koshman},
  title        = {Overlap Among Major Web Search Engines},
  booktitle    = {Third International Conference on Information Technology: New Generations
                  {(ITNG} 2006), 10-12 April 2006, Las Vegas, Nevada, {USA}},
  pages        = {370--374},
  publisher    = {{IEEE} Computer Society},
  year         = {2006},
  url          = {https://doi.org/10.1109/ITNG.2006.105},
  doi          = {10.1109/ITNG.2006.105},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/itng/SpinkJBK06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/kdd/JansenSK06,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Vinish Kathuria},
  editor       = {Olfa Nasraoui and
                  Myra Spiliopoulou and
                  Jaideep Srivastava and
                  Bamshad Mobasher and
                  Brij M. Masand},
  title        = {How to Define Searching Sessions on Web Search Engines},
  booktitle    = {Advances in Web Mining and Web Usage Analysis, 8th International Workshop
                  on Knowledge Discovery on the Web, WebKDD 2006, Philadelphia, PA,
                  USA, August 20, 2006, Revised Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {4811},
  pages        = {92--109},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/978-3-540-77485-3\_6},
  doi          = {10.1007/978-3-540-77485-3\_6},
  timestamp    = {Tue, 14 May 2019 10:00:55 +0200},
  biburl       = {https://dblp.org/rec/conf/kdd/JansenSK06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/intr/JansenJS05,
  author       = {Bernard J. Jansen and
                  Karen J. Jansen and
                  Amanda Spink},
  title        = {Using the web to look for work: Implications for online job seeking
                  and recruiting},
  journal      = {Internet Res.},
  volume       = {15},
  number       = {1},
  pages        = {49--66},
  year         = {2005},
  url          = {https://doi.org/10.1108/10662240510577068},
  doi          = {10.1108/10662240510577068},
  timestamp    = {Wed, 04 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/intr/JansenJS05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/JansenS05,
  author       = {Bernard J. Jansen and
                  Amanda Spink},
  title        = {An analysis of Web searching by European AlltheWeb.com users},
  journal      = {Inf. Process. Manag.},
  volume       = {41},
  number       = {2},
  pages        = {361--381},
  year         = {2005},
  url          = {https://doi.org/10.1016/S0306-4573(03)00067-0},
  doi          = {10.1016/S0306-4573(03)00067-0},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/JansenS05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/Jansen05,
  author       = {Bernard J. Jansen},
  title        = {Seeking and implementing automated assistance during the search process},
  journal      = {Inf. Process. Manag.},
  volume       = {41},
  number       = {4},
  pages        = {909--928},
  year         = {2005},
  url          = {https://doi.org/10.1016/j.ipm.2004.04.017},
  doi          = {10.1016/J.IPM.2004.04.017},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/Jansen05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/JansenSP05,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Jan O. Pedersen},
  title        = {A temporal comparison of AltaVista Web searching},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {56},
  number       = {6},
  pages        = {559--570},
  year         = {2005},
  url          = {https://doi.org/10.1002/asi.20145},
  doi          = {10.1002/ASI.20145},
  timestamp    = {Thu, 08 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jasis/JansenSP05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/JansenM05,
  author       = {Bernard J. Jansen and
                  Michael D. McNeese},
  title        = {Evaluating the effectiveness of and patterns of interactions with
                  automated searching assistance},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {56},
  number       = {14},
  pages        = {1480--1503},
  year         = {2005},
  url          = {https://doi.org/10.1002/asi.20242},
  doi          = {10.1002/ASI.20242},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/JansenM05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/amcis/MorganJT05,
  author       = {Allison J. Morgan and
                  Bernard J. Jansen and
                  Eileen M. Trauth},
  editor       = {Deepak Khazanchi and
                  Ilze Zigurs},
  title        = {Exploring Individual User Attitudes Towards Performance with Web Search
                  Engines: An Extension Study},
  booktitle    = {A Conference on a Human Scale. 11th Americas Conference on Information
                  Systems, {AMCIS} 2005, Omaha, Nebraska, USA, August 11-14, 2005},
  pages        = {231},
  publisher    = {Association for Information Systems},
  year         = {2005},
  url          = {http://aisel.aisnet.org/amcis2005/231},
  timestamp    = {Fri, 06 Jan 2012 11:23:55 +0100},
  biburl       = {https://dblp.org/rec/conf/amcis/MorganJT05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/DoranYEJ05,
  author       = {Susan G. Doran and
                  Samuel de Ycaza and
                  Caroline M. Eastman and
                  Bernard J. Jansen},
  title        = {Finding nutrition information on the Web: Coverage vs. authority},
  booktitle    = {Sparking Synergies: Bringing Research and Practice Together - Proceedings
                  of the 68th ASIS{\&}T Annual Meeting, {ASIST} 2005, Charlotte,
                  North Carolina, USA, October 28 - November 2, 2005},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {42},
  number       = {1},
  publisher    = {Wiley},
  year         = {2005},
  url          = {https://doi.org/10.1002/meet.14504201171},
  doi          = {10.1002/MEET.14504201171},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/DoranYEJ05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/JansenKS05,
  author       = {Bernard J. Jansen and
                  Sherry Koshman and
                  Amanda Spink},
  title        = {Repeat visits to Vivisimo.com: Implications for successive Web searching},
  booktitle    = {Sparking Synergies: Bringing Research and Practice Together - Proceedings
                  of the 68th ASIS{\&}T Annual Meeting, {ASIST} 2005, Charlotte,
                  North Carolina, USA, October 28 - November 2, 2005},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {42},
  number       = {1},
  publisher    = {Wiley},
  year         = {2005},
  url          = {https://doi.org/10.1002/meet.1450420149},
  doi          = {10.1002/MEET.1450420149},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/JansenKS05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/RasmussenTJM05,
  author       = {Edie Rasmussen and
                  Elaine G. Toms and
                  Bernard J. Jansen and
                  Gheorghe Muresan},
  title        = {Evaluating success in search systems},
  booktitle    = {Sparking Synergies: Bringing Research and Practice Together - Proceedings
                  of the 68th ASIS{\&}T Annual Meeting, {ASIST} 2005, Charlotte,
                  North Carolina, USA, October 28 - November 2, 2005},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {42},
  number       = {1},
  publisher    = {Wiley},
  year         = {2005},
  url          = {https://doi.org/10.1002/meet.14504201189},
  doi          = {10.1002/MEET.14504201189},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/RasmussenTJM05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/WolframJRSW05,
  author       = {Dietmar Wolfram and
                  Bernard Jim Jansen and
                  Soo Young Rieh and
                  Amanda Spink and
                  Peiling Wang},
  title        = {Internet usage transaction log studies: The next generation},
  booktitle    = {Sparking Synergies: Bringing Research and Practice Together - Proceedings
                  of the 68th ASIS{\&}T Annual Meeting, {ASIST} 2005, Charlotte,
                  North Carolina, USA, October 28 - November 2, 2005},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {42},
  number       = {1},
  publisher    = {Wiley},
  year         = {2005},
  url          = {https://doi.org/10.1002/meet.1450420146},
  doi          = {10.1002/MEET.1450420146},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/WolframJRSW05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/itcc/SpinkKPFJ05,
  author       = {Amanda Spink and
                  Sherry Koshman and
                  Minsoo Park and
                  Chris Field and
                  Bernard J. Jansen},
  title        = {Multitasking Web Search on Vivisimo.com},
  booktitle    = {International Symposium on Information Technology: Coding and Computing
                  {(ITCC} 2005), Volume 2, 4-6 April 2005, Las Vegas, Nevada, {USA}},
  pages        = {486--490},
  publisher    = {{IEEE} Computer Society},
  year         = {2005},
  url          = {https://doi.org/10.1109/ITCC.2005.207},
  doi          = {10.1109/ITCC.2005.207},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/itcc/SpinkKPFJ05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/itcc/SenguptaJ05,
  author       = {Sourav Sengupta and
                  Bernard J. Jansen},
  title        = {Designing a Value Based Niche Search Engine Using Evolutionary Strategies},
  booktitle    = {International Symposium on Information Technology: Coding and Computing
                  {(ITCC} 2005), Volume 1, 4-6 April 2005, Las Vegas, Nevada, {USA}},
  pages        = {800--805},
  publisher    = {{IEEE} Computer Society},
  year         = {2005},
  url          = {https://doi.org/10.1109/ITCC.2005.125},
  doi          = {10.1109/ITCC.2005.125},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/itcc/SenguptaJ05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigir/SharmaJ05,
  author       = {Himanshu Sharma and
                  Bernard J. Jansen},
  editor       = {Ricardo A. Baeza{-}Yates and
                  Nivio Ziviani and
                  Gary Marchionini and
                  Alistair Moffat and
                  John Tait},
  title        = {Automated evaluation of search engine performance via implicit user
                  feedback},
  booktitle    = {{SIGIR} 2005: Proceedings of the 28th Annual International {ACM} {SIGIR}
                  Conference on Research and Development in Information Retrieval, Salvador,
                  Brazil, August 15-19, 2005},
  pages        = {649--650},
  publisher    = {{ACM}},
  year         = {2005},
  url          = {https://doi.org/10.1145/1076034.1076172},
  doi          = {10.1145/1076034.1076172},
  timestamp    = {Tue, 06 Nov 2018 11:07:23 +0100},
  biburl       = {https://dblp.org/rec/conf/sigir/SharmaJ05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cbsn/SpinkKJC04,
  author       = {Amanda Spink and
                  Andrew Koricich and
                  Bernard J. Jansen and
                  Charles Cole},
  title        = {Sexual Information Seeking on Web Search Engines},
  journal      = {Cyberpsychology Behav. Soc. Netw.},
  volume       = {7},
  number       = {1},
  pages        = {65--72},
  year         = {2004},
  url          = {https://doi.org/10.1089/109493104322820138},
  doi          = {10.1089/109493104322820138},
  timestamp    = {Tue, 31 Mar 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cbsn/SpinkKJC04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/intr/JansenP04,
  author       = {Bernard J. Jansen and
                  Udo W. Pooch},
  title        = {Assisting the searcher: utilizing software agents for Web search systems},
  journal      = {Internet Res.},
  volume       = {14},
  number       = {1},
  pages        = {19--33},
  year         = {2004},
  url          = {https://doi.org/10.1108/10662240410516291},
  doi          = {10.1108/10662240410516291},
  timestamp    = {Wed, 04 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/intr/JansenP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jd/SpinkJP04,
  author       = {Amanda Spink and
                  Bernard J. Jansen and
                  Jan O. Pedersen},
  title        = {Searching for people on Web search engines},
  journal      = {J. Documentation},
  volume       = {60},
  number       = {3},
  pages        = {266--278},
  year         = {2004},
  url          = {https://doi.org/10.1108/00220410410534176},
  doi          = {10.1108/00220410410534176},
  timestamp    = {Thu, 08 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jd/SpinkJP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jwe/JansenSP04,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Jan O. Pedersen},
  title        = {The Effect of Specialized Multimedia Collections on Web Searching},
  journal      = {J. Web Eng.},
  volume       = {3},
  number       = {3-4},
  pages        = {182--199},
  year         = {2004},
  url          = {http://www.rintonpress.com/xjwe3/jwe-3-34/182-199.pdf},
  timestamp    = {Thu, 08 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jwe/JansenSP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/webology/SpinkJ04,
  author       = {Amanda Spink and
                  Bernard J. Jansen},
  title        = {A Study of Web Search Trends},
  journal      = {Webology},
  volume       = {1},
  number       = {2},
  year         = {2004},
  url          = {http://www.webology.org/2004/v1n2/a4.html},
  timestamp    = {Fri, 24 May 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/webology/SpinkJ04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/SpinkPJ04,
  author       = {Amanda Spink and
                  Minsoo Park and
                  Bernard J. Jansen},
  title        = {Information task switching and multitasking web search},
  booktitle    = {Managing and Enhancing Information: Cultures and Conflicts - Proceedings
                  of the 67th ASIS{\&}T Annual Meeting, {ASIST} 2004, Providence,
                  Rhode Island, USA, November 12-17, 2004},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {41},
  number       = {1},
  pages        = {213--217},
  publisher    = {Wiley},
  year         = {2004},
  url          = {https://doi.org/10.1002/meet.1450410125},
  doi          = {10.1002/MEET.1450410125},
  timestamp    = {Fri, 21 Jan 2022 13:55:35 +0100},
  biburl       = {https://dblp.org/rec/conf/asist/SpinkPJ04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/EastmanJ04,
  author       = {Caroline M. Eastman and
                  Bernard J. Jansen},
  title        = {The appropriate (and inappropriate) use of query operators and their
                  effect on web search results},
  booktitle    = {Managing and Enhancing Information: Cultures and Conflicts - Proceedings
                  of the 67th ASIS{\&}T Annual Meeting, {ASIST} 2004, Providence,
                  Rhode Island, USA, November 12-17, 2004},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {41},
  number       = {1},
  pages        = {274--279},
  publisher    = {Wiley},
  year         = {2004},
  url          = {https://doi.org/10.1002/meet.1450410132},
  doi          = {10.1002/MEET.1450410132},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/EastmanJ04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asist/JansenM04,
  author       = {Bernard J. Jansen and
                  Michael D. McNeese},
  title        = {Investigating automated assistance and implicit feedback for searching
                  systems},
  booktitle    = {Managing and Enhancing Information: Cultures and Conflicts - Proceedings
                  of the 67th ASIS{\&}T Annual Meeting, {ASIST} 2004, Providence,
                  Rhode Island, USA, November 12-17, 2004},
  series       = {Proc. Assoc. Inf. Sci. Technol.},
  volume       = {41},
  number       = {1},
  pages        = {280--286},
  publisher    = {Wiley},
  year         = {2004},
  url          = {https://doi.org/10.1002/meet.1450410133},
  doi          = {10.1002/MEET.1450410133},
  timestamp    = {Wed, 24 Jun 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/asist/JansenM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/itcc/SpinkPJP04,
  author       = {Amanda Spink and
                  Minsoo Park and
                  Bernard J. Jansen and
                  Jan O. Pedersen},
  title        = {Multitasking Web Search on Alta Vista},
  booktitle    = {International Conference on Information Technology: Coding and Computing
                  (ITCC'04), Volume 1, April 5-7, 2004, Las Vegas, Nevada, {USA}},
  pages        = {309--313},
  publisher    = {{IEEE} Computer Society},
  year         = {2004},
  url          = {https://doi.org/10.1109/ITCC.2004.1286471},
  doi          = {10.1109/ITCC.2004.1286471},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/itcc/SpinkPJP04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tois/EastmanJ03,
  author       = {Caroline M. Eastman and
                  Bernard J. Jansen},
  title        = {Coverage, relevance, and ranking: The impact of query operators on
                  Web search engine results},
  journal      = {{ACM} Trans. Inf. Syst.},
  volume       = {21},
  number       = {4},
  pages        = {383--411},
  year         = {2003},
  url          = {https://doi.org/10.1145/944012.944015},
  doi          = {10.1145/944012.944015},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/tois/EastmanJ03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/JansenK03,
  author       = {Bernard J. Jansen and
                  George K. Kroner},
  editor       = {Gilbert Cockton and
                  Panu Korhonen},
  title        = {The impact of automated assistance on the information retrieval process},
  booktitle    = {Extended abstracts of the 2003 Conference on Human Factors in Computing
                  Systems, {CHI} 2003, Ft. Lauderdale, Florida, USA, April 5-10, 2003},
  pages        = {1004--1005},
  publisher    = {{ACM}},
  year         = {2003},
  url          = {https://doi.org/10.1145/765891.766118},
  doi          = {10.1145/765891.766118},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/JansenK03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ic/JansenS03,
  author       = {Bernard J. Jansen and
                  Amanda Spink},
  editor       = {Hamid R. Arabnia and
                  Youngsong Mun},
  title        = {An Analysis of Web Documents Retrieved and Viewed},
  booktitle    = {Proceedings of the International Conference on Internet Computing,
                  {IC} '03, Las Vegas, Nevada, USA, June 23-26, 2003, Volume 1},
  pages        = {65--69},
  publisher    = {{CSREA} Press},
  year         = {2003},
  timestamp    = {Thu, 09 Oct 2003 14:14:47 +0200},
  biburl       = {https://dblp.org/rec/conf/ic/JansenS03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ic/JansenSP03,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Jan O. Pedersen},
  editor       = {Hamid R. Arabnia and
                  Youngsong Mun},
  title        = {Monsters at the Gate: When Softbots Visit Web Search Engine},
  booktitle    = {Proceedings of the International Conference on Internet Computing,
                  {IC} '03, Las Vegas, Nevada, USA, June 23-26, 2003, Volume 2},
  pages        = {620--626},
  publisher    = {{CSREA} Press},
  year         = {2003},
  timestamp    = {Thu, 08 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ic/JansenSP03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/itcc/JansenE03,
  author       = {Bernard J. Jansen and
                  Caroline M. Eastman},
  title        = {The Effects of Search Engines and Query Operators on Top Ranked Results},
  booktitle    = {2003 International Symposium on Information Technology {(ITCC} 2003),
                  28-30 April 2003, Las Vegas, NV, {USA}},
  pages        = {135--139},
  publisher    = {{IEEE} Computer Society},
  year         = {2003},
  url          = {https://doi.org/10.1109/ITCC.2003.1197514},
  doi          = {10.1109/ITCC.2003.1197514},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/itcc/JansenE03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/mir/JansenSP03,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Jan O. Pedersen},
  editor       = {Nicu Sebe and
                  Michael S. Lew and
                  Chabane Djeraba},
  title        = {An analysis of multimedia searching on AltaVista},
  booktitle    = {Proceedings of the 5th {ACM} {SIGMM} International Workshop on Multimedia
                  Information Retrieval, {MIR} 2003, November 7, 2003, Berkeley, CA,
                  {USA}},
  pages        = {186--192},
  publisher    = {{ACM}},
  year         = {2003},
  url          = {https://doi.org/10.1145/973264.973294},
  doi          = {10.1145/973264.973294},
  timestamp    = {Thu, 08 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/mir/JansenSP03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/smc/Jansen03,
  author       = {Bernard J. Jansen},
  title        = {Designing automated help using searcher system dialogues},
  booktitle    = {Proceedings of the {IEEE} International Conference on Systems, Man
                  {\&} Cybernetics: Washington, D.C., USA, 5-8 October 2003},
  pages        = {744--749},
  publisher    = {{IEEE}},
  year         = {2003},
  url          = {https://doi.org/10.1109/ICSMC.2003.1243903},
  doi          = {10.1109/ICSMC.2003.1243903},
  timestamp    = {Wed, 16 Oct 2019 14:14:51 +0200},
  biburl       = {https://dblp.org/rec/conf/smc/Jansen03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/smc/JansenSP03,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Jan O. Pedersen},
  title        = {Web searching agents, what are they doing out there?},
  booktitle    = {Proceedings of the {IEEE} International Conference on Systems, Man
                  {\&} Cybernetics: Washington, D.C., USA, 5-8 October 2003},
  pages        = {1410--1416},
  publisher    = {{IEEE}},
  year         = {2003},
  url          = {https://doi.org/10.1109/ICSMC.2003.1244610},
  doi          = {10.1109/ICSMC.2003.1244610},
  timestamp    = {Thu, 08 Oct 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/smc/JansenSP03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/computer/SpinkJWS02,
  author       = {Amanda Spink and
                  Bernard J. Jansen and
                  Dietmar Wolfram and
                  Tefko Saracevic},
  title        = {From E-Sex to E-Commerce: Web Search Changes},
  journal      = {Computer},
  volume       = {35},
  number       = {3},
  pages        = {107--109},
  year         = {2002},
  url          = {https://doi.org/10.1109/2.989940},
  doi          = {10.1109/2.989940},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/computer/SpinkJWS02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sigir/SpinkOOJ02,
  author       = {Amanda Spink and
                  Seda {\"{O}}zmutlu and
                  Huseyin Cenk {\"{O}}zmutlu and
                  Bernard J. Jansen},
  title        = {{U.S.} versus European web searching trends},
  journal      = {{SIGIR} Forum},
  volume       = {36},
  number       = {2},
  pages        = {32--38},
  year         = {2002},
  url          = {https://doi.org/10.1145/792550.792555},
  doi          = {10.1145/792550.792555},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/sigir/SpinkOOJ02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/JansenP01,
  author       = {Bernard J. Jansen and
                  Udo W. Pooch},
  title        = {A review of Web searching studies and a framework for future research},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {52},
  number       = {3},
  pages        = {235--246},
  year         = {2001},
  url          = {https://doi.org/10.1002/1097-4571(2000)9999:9999\&\#60;::AID-ASI1607\&\#62;3.0.CO;2-F},
  doi          = {10.1002/1097-4571(2000)9999:9999\&\#60;::AID-ASI1607\&\#62;3.0.CO;2-F},
  timestamp    = {Mon, 02 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jasis/JansenP01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jasis/WolframSJS01,
  author       = {Dietmar Wolfram and
                  Amanda Spink and
                  Bernard J. Jansen and
                  Tefko Saracevic},
  title        = {Vox populi: The public searching of the web},
  journal      = {J. Assoc. Inf. Sci. Technol.},
  volume       = {52},
  number       = {12},
  pages        = {1073--1074},
  year         = {2001},
  url          = {https://doi.org/10.1002/asi.1157},
  doi          = {10.1002/ASI.1157},
  timestamp    = {Tue, 16 Aug 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jasis/WolframSJS01.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/BrownFSBBTYWBJ00,
  author       = {Garland Brown and
                  Marshall L. Fisher and
                  Ned Stoll and
                  Dave Beeksma and
                  Mark Black and
                  Ron Taylor and
                  Choe Seok Yon and
                  Aaron J. Williams and
                  William Bryant and
                  Bernard J. Jansen},
  title        = {Using the lessons of {Y2K} to improve information systems architecture},
  journal      = {Commun. {ACM}},
  volume       = {43},
  number       = {10},
  pages        = {90--97},
  year         = {2000},
  url          = {https://doi.org/10.1145/352183.352210},
  doi          = {10.1145/352183.352210},
  timestamp    = {Wed, 29 May 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cacm/BrownFSBBTYWBJ00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/intr/SpinkJO00,
  author       = {Amanda Spink and
                  Bernard J. Jansen and
                  H. Cenk Ozmultu},
  title        = {Use of query reformulation and relevance feedback by Excite users},
  journal      = {Internet Res.},
  volume       = {10},
  number       = {4},
  pages        = {317--328},
  year         = {2000},
  url          = {https://doi.org/10.1108/10662240010342621},
  doi          = {10.1108/10662240010342621},
  timestamp    = {Wed, 04 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/intr/SpinkJO00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ipm/JansenSS00,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Tefko Saracevic},
  title        = {Real life, real users, and real needs: a study and analysis of user
                  queries on the web},
  journal      = {Inf. Process. Manag.},
  volume       = {36},
  number       = {2},
  pages        = {207--227},
  year         = {2000},
  url          = {https://doi.org/10.1016/S0306-4573(99)00056-4},
  doi          = {10.1016/S0306-4573(99)00056-4},
  timestamp    = {Fri, 21 Feb 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ipm/JansenSS00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ires/Jansen00,
  author       = {Bernard J. Jansen},
  title        = {The effect of query complexity on Web searching results},
  journal      = {Inf. Res.},
  volume       = {6},
  number       = {1},
  year         = {2000},
  url          = {http://www.informationr.net/ir/6-1/paper87.html},
  timestamp    = {Wed, 22 May 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ires/Jansen00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/www/JansenGS00,
  author       = {Bernard J. Jansen and
                  Abby Goodrum and
                  Amanda Spink},
  title        = {Searching for multimedia: analysis of audio, video and image Web queries},
  journal      = {World Wide Web},
  volume       = {3},
  number       = {4},
  pages        = {249--254},
  year         = {2000},
  url          = {https://doi.org/10.1023/A:1018743024123},
  doi          = {10.1023/A:1018743024123},
  timestamp    = {Wed, 14 Jun 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/www/JansenGS00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/intr/SpinkBJ99,
  author       = {Amanda Spink and
                  Judy Bateman and
                  Bernard J. Jansen},
  title        = {Searching the Web: a survey of {EXCITE} users},
  journal      = {Internet Res.},
  volume       = {9},
  number       = {2},
  pages        = {117--128},
  year         = {1999},
  url          = {https://doi.org/10.1108/10662249910264882},
  doi          = {10.1108/10662249910264882},
  timestamp    = {Wed, 04 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/intr/SpinkBJ99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/colis/AdamsJS99,
  author       = {William J. Adams and
                  Bernard J. Jansen and
                  Todd Smith},
  editor       = {Tatjana Aparac and
                  Tefko Saracevic and
                  Peter Ingwersen and
                  Pertti Vakkari},
  title        = {Planning, Building, and Using a Distributed Digital Library},
  booktitle    = {Digital Libraries: Interdisciplinary Concepts, Challenges and Opportunities,
                  CoLIS3 Proceedings, Dubrovnik, Croatia, 23-26 May 1999},
  publisher    = {Benja Publishing, Lokve, Croatia},
  year         = {1999},
  timestamp    = {Thu, 02 Jun 2005 13:59:19 +0200},
  biburl       = {https://dblp.org/rec/conf/colis/AdamsJS99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/iui/Jansen99,
  author       = {Bernard J. Jansen},
  editor       = {Mark T. Maybury and
                  Pedro A. Szekely and
                  Christoph G. Thomas},
  title        = {A Software Agent for Performance Improvement of Existing Information
                  Retrieval Systems},
  booktitle    = {Proceedings of the 4th International Conference on Intelligent User
                  Interfaces, {IUI} 1999, Los Angeles, CA, USA, January 5-8, 1999},
  pages        = {192},
  publisher    = {{ACM}},
  year         = {1999},
  url          = {https://doi.org/10.1145/291080.291117},
  doi          = {10.1145/291080.291117},
  timestamp    = {Tue, 06 Nov 2018 11:07:40 +0100},
  biburl       = {https://dblp.org/rec/conf/iui/Jansen99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/sigcse/SmithRJ99,
  author       = {Todd Smith and
                  Anthony Ruocco and
                  Bernard J. Jansen},
  editor       = {Jane Prey and
                  Robert E. Noonan},
  title        = {Digital video in education},
  booktitle    = {Proceedings of the 30th {SIGCSE} Technical Symposium on Computer Science
                  Education, {SIGCSE} 1999, New Orleans, Louisiana, USA, March 14-28,
                  1999},
  pages        = {122--126},
  publisher    = {{ACM}},
  year         = {1999},
  url          = {https://doi.org/10.1145/299649.299715},
  doi          = {10.1145/299649.299715},
  timestamp    = {Tue, 23 Mar 2021 10:54:19 +0100},
  biburl       = {https://dblp.org/rec/conf/sigcse/SmithRJ99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/webnet/JansenSS99,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Tefko Saracevic},
  editor       = {Paul De Bra and
                  John J. Leggett},
  title        = {The Use of Relevance Feedback on the Web: Implications for Web {IR}
                  System Design},
  booktitle    = {Proceedings of WebNet 99 - World Conference on the {WWW} and Internet,
                  Honolulu, Hawaii, USA, October 24-30, 1999},
  pages        = {550--555},
  publisher    = {{AACE}},
  year         = {1999},
  timestamp    = {Sat, 07 Sep 2019 11:59:24 +0200},
  biburl       = {https://dblp.org/rec/conf/webnet/JansenSS99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ires/SpinkBJ98,
  author       = {Amanda Spink and
                  Judy Bateman and
                  Bernard J. Jansen},
  title        = {Searching heterogeneous collections on the Web: behaviour of Excite
                  users},
  journal      = {Inf. Res.},
  volume       = {4},
  number       = {2},
  year         = {1998},
  url          = {http://www.informationr.net/ir/4-2/paper53.html},
  timestamp    = {Wed, 22 May 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ires/SpinkBJ98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sigchi/Jansen98,
  author       = {Bernard J. Jansen},
  title        = {The graphical user interface},
  journal      = {{ACM} {SIGCHI} Bull.},
  volume       = {30},
  number       = {2},
  pages        = {22--26},
  year         = {1998},
  url          = {https://doi.org/10.1145/279044.279051},
  doi          = {10.1145/279044.279051},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/sigchi/Jansen98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sigir/JansenSBS98,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Judy Bateman and
                  Tefko Saracevic},
  title        = {Real Life Information Retrieval: {A} Study of User Queries on the
                  Web},
  journal      = {{SIGIR} Forum},
  volume       = {32},
  number       = {1},
  pages        = {5--17},
  year         = {1998},
  url          = {https://doi.org/10.1145/281250.281253},
  doi          = {10.1145/281250.281253},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/sigir/JansenSBS98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dl/JansenSS98,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Tefko Saracevic},
  title        = {Failure Analysis in Query Construction: Data and Analysis from a Large
                  Sample of Web Queries},
  booktitle    = {Proceedings of the 3rd {ACM} International Conference on Digital Libraries,
                  June 23-26, 1998, Pittsburgh, PA, {USA}},
  pages        = {289--290},
  publisher    = {{ACM}},
  year         = {1998},
  url          = {https://doi.org/10.1145/276675.276735},
  doi          = {10.1145/276675.276735},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dl/JansenSS98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icccn/HowardJ98,
  author       = {Richard Howard and
                  Bernard J. Jansen},
  title        = {A Proxy Server Experiment : an Indication of the Changing Nature of
                  the Web},
  booktitle    = {Proceedings of the International Conference On Computer Communications
                  and Networks {(ICCCN} 1998), October 12-15, 1998, Lafayette, Louisiana,
                  {USA}},
  pages        = {646--653},
  publisher    = {{IEEE} Computer Society},
  year         = {1998},
  url          = {https://doi.org/10.1109/ICCCN.1998.998824},
  doi          = {10.1109/ICCCN.1998.998824},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icccn/HowardJ98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ride/AdamsJ98,
  author       = {William J. Adams and
                  Bernard J. Jansen and
                  Richard Howard},
  title        = {Distributed Digital Library Architecture: The Key to Success for Distance
                  Learning},
  booktitle    = {RIDE'98 - Eighth International Workshop on Research Issues in Data
                  Engineering: Continuous-Media Databases and Applications, Adam's Mark
                  Hotel, Orlando, Florida, USA, February 23-24, 1998},
  pages        = {2--8},
  publisher    = {{IEEE} Computer Society},
  year         = {1998},
  url          = {https://doi.org/10.1109/RIDE.1998.658272},
  doi          = {10.1109/RIDE.1998.658272},
  timestamp    = {Thu, 23 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ride/AdamsJ98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/webnet/JansenSBS98,
  author       = {Bernard J. Jansen and
                  Amanda Spink and
                  Judy Bateman and
                  Tefko Saracevic},
  editor       = {Hermann A. Maurer and
                  Richard G. Olson},
  title        = {Searchers, The Subjects They Search, And Sufficiency: {A} Study Of
                  {A} Large Sample Of Excite Searches},
  booktitle    = {Proceedings of WebNet 98 - World Conference on the {WWW} and Internet
                  {\&} Intranet, Orlando, Florida, USA, November 7-12, 1998},
  publisher    = {{AACE}},
  year         = {1998},
  timestamp    = {Sat, 07 Sep 2019 11:59:24 +0200},
  biburl       = {https://dblp.org/rec/conf/webnet/JansenSBS98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/webnet/SpinkBJ98,
  author       = {Amanda Spink and
                  Judy Bateman and
                  Bernard J. Jansen},
  editor       = {Hermann A. Maurer and
                  Richard G. Olson},
  title        = {Users' Searching Behavior On The Excite Web Search Engine},
  booktitle    = {Proceedings of WebNet 98 - World Conference on the {WWW} and Internet
                  {\&} Intranet, Orlando, Florida, USA, November 7-12, 1998},
  publisher    = {{AACE}},
  year         = {1998},
  timestamp    = {Fri, 24 Oct 2003 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/webnet/SpinkBJ98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dl/Jansen97,
  author       = {Bernard J. Jansen},
  title        = {An Information Retrieval Application for Simulated Annealing (Poster)},
  booktitle    = {Proceedings of the 2nd {ACM} International Conference on Digital Libraries,
                  July 25-28, 1997, Philadelphia, PA, {USA}},
  pages        = {259--260},
  publisher    = {{ACM}},
  year         = {1997},
  url          = {https://doi.org/10.1145/263690.264339},
  doi          = {10.1145/263690.264339},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dl/Jansen97.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}