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Thomas J. Goldsby

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2004
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Shawnee K. Vickery, Cornelia Dröge, Theodore P. Stank, Thomas J. Goldsby, Robert E. Markland:
The Performance Implications of Media Richness in a Business-to-Business Service Environment: Direct Versus Indirect Effects. Manag. Sci. 50(8): 1106-1119 (2004)

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