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Manufacturing & Service Operations Management, Volume 18
Volume 18, Number 1, Winter 2016
- Jérémie Gallien, Alan Scheller-Wolf:

Introduction to the Special Issue on Practice-Focused Research. 1-4
- Jérémie Gallien

, Stephen C. Graves, Alan Scheller-Wolf:
OM Forum - Practice-Based Research in Operations Management: What It Is, Why Do It, Related Challenges, and How to Overcome Them. 5-14
- Omar Besbes

, Yonatan Gur, Assaf Zeevi:
Optimization in Online Content Recommendation Services: Beyond Click-Through Rates. 15-33 - German F. Retana, Chris Forman, Dongjun Wu:

Proactive Customer Education, Customer Retention, and Demand for Technology Support: Evidence from a Field Experiment. 34-50 - Zhengliang Xue, Zizhuo Wang

, Markus Ettl:
Pricing Personalized Bundles: A New Approach and An Empirical Study. 51-68 - Kris Johnson Ferreira, Bin Hong Alex Lee, David Simchi-Levi:

Analytics for an Online Retailer: Demand Forecasting and Price Optimization. 69-88 - Nathan C. Craig, Ananth Raman:

Improving Store Liquidation. 89-103 - Joonkyum Lee

, Vishal Gaur
, Suresh Muthulingam, Gary F. Swisher:
Stockout-Based Substitution and Inventory Planning in Textbook Retailing. 104-121 - Zümbül Atan, Ton G. de Kok

, Nico P. Dellaert
, Richard van Boxel, Fred Janssen:
Setting Planned Leadtimes in Customer-Order-Driven Assembly Systems. 122-140 - Erjie Ang, Sara Kwasnick, Mohsen Bayati

, Erica L. Plambeck, Michael Aratow:
Accurate Emergency Department Wait Time Prediction. 141-156 - Asli Ozen, Yariv N. Marmor

, Thomas Rohleder, Hari Balasubramanian, Jeanne Huddleston
, Paul M. Huddleston
:
Optimization and Simulation of Orthopedic Spine Surgery Cases at Mayo Clinic. 157-175
Volume 18, Number 2, Spring 2016
- Christopher S. Tang

:
OM Forum - Making OM Research More Relevant: "Why?" and "How?". 178-183
- Erica L. Plambeck, Terry A. Taylor:

Supplier Evasion of a Buyer's Audit: Implications for Motivating Supplier Social and Environmental Responsibility. 184-197 - Saravanan Kesavan, Tarun Kushwaha, Vishal Gaur

:
Do High and Low Inventory Turnover Retailers Respond Differently to Demand Shocks? 198-215 - Vishal V. Agrawal

, Stylianos Kavadias, L. Beril Toktay
:
The Limits of Planned Obsolescence for Conspicuous Durable Goods. 216-226 - E. Lerzan Örmeci

, Evrim Didem Günes
, Derya Kunduzcu:
A Modeling Framework for Control of Preventive Services. 227-244 - Nickolas K. Freeman

, Sharif H. Melouk, John Mittenthal:
A Scenario-Based Approach for Operating Theater Scheduling Under Uncertainty. 245-261 - Lixin Tang

, Ying Meng, Zhi-Long Chen, Jiyin Liu
:
Coil Batching to Improve Productivity and Energy Utilization in Steel Production. 262-279 - Albert Ha, Xiaoyang Long

, Javad Nasiry
:
Quality in Supply Chain Encroachment. 280-298
Volume 18, Number 3, Summer 2016
- Martin A. Lariviere

:
OM Forum - Supply Chain Contracting: Doughnuts to Bubbles. 309-313
- Kuang Xu, Carri W. Chan

:
Using Future Information to Reduce Waiting Times in the Emergency Department via Diversion. 314-331 - Tinglong Dai

, Soo-Haeng Cho, Fuqiang Zhang:
Contracting for On-Time Delivery in the U.S. Influenza Vaccine Supply Chain. 332-346 - Kenneth C. Chong, Shane G. Henderson, Mark E. Lewis

:
The Vehicle Mix Decision in Emergency Medical Service Systems. 347-360 - Onesun Steve Yoo, Charles J. Corbett, Guillaume Roels:

Optimal Time Allocation for Process Improvement for Growth-Focused Entrepreneurs. 361-375 - Mehmet Sekip Altug, Tolga Aydinliyim

:
Counteracting Strategic Purchase Deferrals: The Impact of Online Retailers' Return Policy Decisions. 376-392 - Li Jiang, Zhongyuan Hao

:
Incentive-Driven Information Dissemination in Two-Tier Supply Chains. 393-413 - Nur Sunar, Erica L. Plambeck:

Allocating Emissions Among Co-Products: Implications for Procurement and Climate Policy. 414-428 - Vincent W. Slaugh

, Bahar Biller, Sridhar R. Tayur:
Managing Rentals with Usage-Based Loss. 429-444 - Stephen C. Graves, Tor Schoenmeyr:

Strategic Safety-Stock Placement in Supply Chains with Capacity Constraints. 445-460
Volume 18, Number 4, Fall 2016
- Nathan C. Craig, Nicole DeHoratius, Ananth Raman:

The Impact of Supplier Inventory Service Level on Retailer Demand. 461-474 - Çerag Pinçe, Mark E. Ferguson

, L. Beril Toktay
:
Extracting Maximum Value from Consumer Returns: Allocating Between Remarketing and Refurbishing for Warranty Claims. 475-492 - Keumseok Kang

, J. George Shanthikumar, Kemal Altinkemer:
Postponable Acceptance and Assignment: A Stochastic Dynamic Programming Approach. 493-508 - Lu Huang, Jing-Sheng Song, Jordan D. Tong

:
Supply Chain Planning for Random Demand Surges: Reactive Capacity and Safety Stock. 509-524 - Suresh Muthulingam, Anupam Agrawal

:
Does Quality Knowledge Spillover at Shared Suppliers? An Empirical Investigation. 525-544 - Robert L. Bray

, Decio Coviello, Andrea Ichino
, Nicola Persico
:
Multitasking, Multiarmed Bandits, and the Italian Judiciary. 545-558 - Onesun Steve Yoo, Guillaume Roels

, Charles J. Corbett:
The Time-Money Trade-Off for Entrepreneurs: When to Hire the First Employee? 559-569 - Woonghee Tim Huh, Ganesh Janakiraman

, Mahesh Nagarajan:
Capacitated Multiechelon Inventory Systems: Policies and Bounds. 570-584 - Ryan W. Buell, Dennis Campbell, Frances X. Frei:

How Do Customers Respond to Increased Service Quality Competition? 585-607

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