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Journal of Information Technology & Tourism, Volume 27
Volume 27, Number 1, March 2025
- Ruoyuan Wang

, Chung-Shing Chan
:
A systematic literature review on payment methods in hospitality and tourism. 1-27 - Zehui Wang, Wolfram Höpken, Dietmar Jannach

:
A survey on point-of-interest recommendations leveraging heterogeneous data. 29-73 - Linus W. Dietz

, Pablo Sánchez
, Alejandro Bellogín
:
Understanding the influence of data characteristics on the performance of point-of-interest recommendation algorithms. 75-124 - Minwoo Lee

, Seonjeong Ally Lee, Hyejo Hailey Shin
, Miyoung Jeong:
Revisiting and exploring trust in the digital era: conceptualization and scale development of digital trust in hospitality and tourism. 125-155 - Boyu Lin

, Woojin Lee
, Rui Yang
, Egon Lim:
Examining the effects of values and risks on outdoor food delivery robot adoption using mixed methods: different stakeholders' perspectives. 157-188 - Ashmi Banerjee

, Tunar Mahmudov, Emil Adler, Fitri Nur Aisyah, Wolfgang Wörndl:
Modeling sustainable city trips: integrating CO2 e emissions, popularity, and seasonality into tourism recommender systems. 189-226 - Dario Guidotti

, Laura Pandolfo, Luca Pulina:
Discovering sentiment insights: streamlining tourism review analysis with Large Language Models. 227-261 - Juan Pedro Mellinas

, Veronica Leoni
:
Beyond words: unveiling the implications of blank reviews in online rating systems. 263-284 - Fangxuan (Sam) Li

:
When and why personalized tourism recommendations reduce purchase intention? 285-305
Volume 27, Number 2, June 2025
- Ugljesa Stankov, Ulrike Gretzel, Miroslav D. Vujicic:

AI-powered smartphones and phygital tourism experiences: implications and future research directions. 307-316 - Yassine Mountije

, Dora Agapito
, Célia Maria Quitério Ramos:
Reshaping the future of tourism & hospitality industry through blockchain technology: a systematic literature review. 317-343 - Kyung Young Lee

, Reihane Sobhaeerooy, Lorn Sheehan:
Navigating the digital transformation of ocean tourism industries: insights from the literature and industry experts. 345-384 - Angelo Geninatti Cossatin

, Noemi Mauro
, Fabio Ferrero, Liliana Ardissono:
Tell me more: integrating LLMs in a cultural heritage website for advanced information exploration support. 385-416 - Zuwen Huang

, Ada Lo
:
Human vs. robot service provider agents in service failures: comparing customer dissatisfaction and the mediating role of forgiveness and service recovery expectation. 417-448 - Kyoungmin Lee

, Minsung Kim
, Sohyun Yoon
, Jin-young Kim
:
Use of central bank digital currency in the travel context. 449-476 - Mark A. Williams

, Stephen Rolls, Melinda T. McHenry
:
Optimising geotrail planning by leveraging least-cost path for sustainable geotourism development: a case study on a Tasmanian west coast post-mining landscape. 477-512
Volume 27, Number 3, September 2025
- Luisa Mich

:
Artificial intelligence and tourism: a first toolbox of sources for updating and guidelines for publishing. 513-516 - Yuwei Xiao, Shan Jiang

, Zhenxin Zhang
:
Spatio-Temporal Tourist Behavior (STTB) under digital footprints: a systematic literature review. 517-545 - Chunyu Jiang

, Sedigheh Moghavvemi
, Seuk Wai Phoong:
Virtual reality's promise for eco-friendly adventures: a study on its role in fostering sustainable tourism and reducing environmental footprint. 547-577 - Samah A. Z. Hassan, Ahmed M. Eassa:

SHMIS: An integrated IoT context awareness framework for hotel management to enhance guest experience and operational efficiency. 579-612 - Yong Liu, Xiang-jie Fu, Jeffrey Yi-Lin Forrest:

Forecasting tourism demand with pre-holiday attribute. 613-648 - Chia-Wen Chang, Chieh-Yuan Tsai, Liguo Yao, Ren-Jieh Kuo, Chi-Yang Tsai:

Personalized travel itinerary recommendation enhancing by user interests and point-of-interest characteristics. 649-682 - Waqas Bukhari:

Designing visitor journey for optimized visitor throughput: a case study of Rawdah al shareefah. 683-703 - Nermin Merve Yalçinkaya

, Deniz Arca
, Hulya Keskin Citiroglu
:
Producing alternative tourism routes using network analysis to promote Seferihisar cittaslow concept. 705-737 - Ana Marta Santos, Nuno António

:
Improving trust in online reviews: a machine learning approach to detecting artificial intelligence-generated reviews. 739-766 - Horst Treiblmaier:

Lessons learned from an abandoned tourism and travel blockchain project: the case of winding tree. 767-795 - Andrea Generosi, José Yuri Villafan, Maddalena Ferretti, Maura Mengoni:

A recommender-based web platform to boost tourism in marginal territories. 797-831 - Rita Costa, José Coelho, Diogo Lima, Carlos Duarte, Pedro Moita

:
ElderWander: an accessible digital tourism platform for older adults. 833-863 - Jijun Chen

, Yoon Joo Lee
, Xinran Lehto
, Yue Zhu:
Exploring experience design features in the metaverse concerts: a mixed-method approach. 865-886
Volume 27, Number 4, December 2025
- Erdem Savasci

, Fatma Semira Yildirim
, Selay Ilgaz Sümer, Emre Sümer:
Enhancing destination marketing through artificial intelligence driven visual recognition. 887-911 - Yingqi Yuan, Sangwon Park

, Yang Xu
, Sun-Young Koh:
Exploring hot spots at tourism destination by flow-based density clustering method. 913-937 - Víctor Calderón-Fajardo, Ignacio Rodríguez-Rodríguez

, Miguel Puig-Cabrera:
From words to visuals: a transformer-based multi-modal framework for emotion-driven tourism analytics. 939-979 - Konstantinos Vogklis

:
Leveraging spatiotemporal big data for sustainable destination development: an interdisciplinary approach. 981-1010 - Sawitree Srianan, Aziz Nanthaamornphong

, Chayanon Phucharoen
:
Advancing tourism sentiment analysis: a comparative evaluation of traditional machine learning, deep learning, and transformer models on imbalanced datasets. 1011-1045 - Jan Friedli, Mateusz Dolata, Gerhard Schwabe:

How Heidi helps: designing for inspiration in digital travel assistants. 1047-1080 - Jun Chen, Xinran Lehto:

The impact of sound design with AI synthetic voices on the listening experience in audio tour guides. 1081-1109 - Yaou Hu, Hyounae Kelly Min:

Enhancing customer perceived control and trust through data privacy choices in interactions with service robots. 1111-1130 - Katerina Berezina, Olena Ciftci, Rasoul Mahdavi, Mahsa Talebi:

Beyond love and breakup: integrating intervention letters for nuanced insights into consumer-robot relationships. 1131-1152 - Miguel Cruz, Bruno Jardim, Miguel de Castro Neto:

Lisa: a touristic chatbot for Lisbon. 1153-1183 - Naser Pourazad

, Lara Stocchi, Lucy Simmonds
:
Influencers and the choice of a travel destination: a customer journey and information processing perspective. 1185-1228 - Jie Li

, Sijia Zhong:
Understanding the well-being of digital nomads from the perspective of self-determination theory - the case of China. 1229-1251

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