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ORCIDInternational Journal of Services Technology and Management, Volume 15
Volume 15, Numbers 1/2, 2011
- Nikitas A. Assimakopoulos, Nikolaos K. Dimitriou, Efstathios Sotiriou-Xanthopoulos:
VITRO: a flexible and innovative architecture for virtual travel agent information systems. 4-26 - Shih-Ming Ou, Ching Chang, Yao-Hsien Lee:
Distance effects and product feature differentiation in a tourism duopoly. 27-39 - Cheng Li:
Ecotourism frangible areas and a measurement model of frangibility. 40-52 - Sheng-Hshiung Tsaur, Chang-Hua Yen:
The impact of travel product transaction types on customer relational benefits. 53-68 - Sebastián Lozano
, Ester Gutiérrez:
Efficiency analysis of EU-25 member states as tourist destinations. 69-88 - Cheng-Wei Chung, Yuan-Yang Chen, Jiun-Jia Hsu:
Residents' culture-creative industries in Taiwan. 89-105 - Qiang Ye, Rob Law, Shi Li, Yijun Li:
Feature extraction of travel destinations from online Chinese-language customer reviews. 106-118 - Jia Liu, Geoffrey Wall, Jie Zhang:
GIS applications to resort morphology. 119-131 - Dorothy K. Y. Choi, Norman Au:
A model of online trust for travel products. 132-146 - Cheng Li:
Public reaction to large-scale projects in Chinese heritage sites and its impact on decision-making: research framework, technological path and prospects. 147-160
Volume 15, Numbers 3/4, 2011
- Krassimira Antonova Paskaleva, Ian Cooper, Jose Angel Azorin:
Soft factors in integrating innovation in advanced e-services. 161-177 - Jari Juga, Jouni Juntunen:
Trust, control and confidence in logistics outsourcing decisions. 178-191 - Sabeer Ahmed Khan, Pier A. Abetti:
The rise and globalisation of the Indian IT industry: dual case study of Wipro Technologies and Infosys. 192-217 - Nobuhiko Nishimura:
An application of the real options approach to R&D investment decision making in a service division of an energy firm. 218-238 - Carlos Luiz Buss, Edson Pinheiro De Lima, Sergio E. Gouvea da Costa:
Developing an IT organisational design framework based on operations strategy. 239-260 - Pei-Chun Lin, Mei-Hsin Chiang:
Service quality, service value, customer satisfaction and behavioural intentions of internet telephony. 261-280 - Jonathan C. Ho, Chung-Shing Lee:
Factors underlying personalisation adoption: case of mobile telephony. 281-297 - Hung-Chang Liao, Yan-Kwang Chen, Hsu-Hwa Chang:
The APP strategies selected in SCM of the hospital. 298-313
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