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ORCIDInternational Journal of Service Science, Management, Engineering, and Technology, Volume 3
Volume 3, Number 1, 2012
- Thang Le Dinh
, Thanh Thoa Pham Thi:
Information-Driven Framework for Collaborative Business Service Modelling. 1-18 - Arash Golnam, Gil Regev, Julien Ramboz, Philippe Laprade, Alain Wegmann:
Aligning Value and Implementation in Service Design: A Systemic Approach. 19-36 - Manisha Goel:
Management of Transaction Exposure: A Comparative Analysis of MNCs in India. 37-54 - Petros A. Kostagiolas, Christina Banou, Sofia Stamou:
An Information Services Inspired Framework for Assessing Scientific Book Quality. 55-67
Volume 3, Number 2, 2012
- Kraiwinee Bunyaratavej, Eugene David Hahn:
Offshoring of Services from Developing Countries: The New Wave of Emerging Offshorers. 1-12 - Isaac Balaila, Issachar Gilad:
A Manpower Allocation Model for Service Jobs. 13-34 - Linda Ryan:
An Investigation of Product Service System Models. 35-49 - Jesús Alcoba González:
The Paradox of Service Industrialization and the Creation of Meaning. 50-62
Volume 3, Number 3, 2012
- Peter Géczy, Noriaki Izumi, Kôiti Hasida, Koichiro Eto, Akira Mori:
Interaction-Based Foundation of Services. 1-11 - Heiko Wieland, Francesco Polese, Stephen L. Vargo, Robert F. Lusch:
Toward a Service (Eco)Systems Perspective on Value Creation. 12-25 - Irene C. L. Ng, Gerard Briscoe:
Value, Variety and Viability: New Business Models for Co-Creation in Outcome-based Contracts. 26-48 - Axel Kieninger, Gerhard Satzger, Detlef Straeten, Björn Schmitz, Dian Baltadzhiev:
Business Cost Budgets: A Methodology to Incorporate Business Impact into Service Level Agreements. 49-64 - Rachel Cuthbert, Duncan C. McFarlane, Andy Neely:
The Impact of Contract Type on Service Provider Information Requirements. 65-85 - Yoshinobu Yamamoto:
Open Service Field-Point of Service: A Method to Continuously Observe Tourist Behavior in Sightseeing Areas. 86-98 - Tuure Tuunanen, Anu Bask, Hilkka Merisalo-Rantanen:
Typology for Modular Service Design: Review of Literature. 99-112
Volume 3, Number 4, 2012
- Teuvo Heikkinen:
Case Study: Challenges of Transition from a Manufacturing Company to a Maintenance Partner. 1-12 - Nikolaos Loutas, Konstantinos A. Tarabanis, Vassilios Peristeras:
A Multidisciplinary Survey on Service. 13-37 - Clayton Jerrett Capizzi, Joseph Wilck, Xueping Li:
Simulating a Contract Closeout Process. 38-59
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