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International Journal of Information Systems in the Service Sector, Volume 3
Volume 3, Number 1, 2011
- Frank Wolf, Bahaudin G. Mujtaba:
Sustainability in Service Operations. 1-20 - Markku Tinnilä:
A Review of Service Frameworks Analyzing Strategic Repositioning: The Case of Bank Services. 21-38 - Gad Vitner, Shirly Bar-Lev, Erez Nadir, Michael Feldman, Shmuel Yurman:
Service Management of Special Care Units: Lessons Learned in Manufacturing. 39-51 - Yawei Wang, Francis A. McGuire, Bin Zhou:
The Influence of Travel Experience on Mature Travelers' Quality of Life. 52-64
Volume 3, Number 2, 2011
- Lorraine S. Lee, Kirk D. Fiedler:
The Impact of Location-Aware Systems in Hospitals: A Tri-Core Perspective. 1-12 - Alexandre Ferreira Oliveira, Luiz Antonio Joia:
Call Center Operational Performance Indicators and Customer Satisfaction: An Explanatory-Exploratory Investigation. 13-31 - Faramak Zandi, Madjid Tavana:
A Strategic Benchmarking Process for Identifying the Best Practice Collaborative Electronic Government Architecture. 32-56 - Tugrul U. Daim, Marius Brand, Linda Lin:
Service Platform Development: Comparison of Two E-Services Platforms. 57-75 - Serhat Kurt:
Technology Adoption and Educational Change in Turkey. 76-85
Volume 3, Number 3, 2011
- Takeshi Kurosawa, Denis Bolduc, Moshe E. Ben-Akiva, Akiya Inoue, Ken Nishimatsu, Motoi Iwashita:
Demand Analysis by Modeling Choice of Internet Access and IP Telephony. 1-26 - Shailesh Chandra, Chung-Wei Shen, Luca Quadrifoglio:
A Simulation Study to Derive the Optimal Cycle Length for Feeder Transit Services. 27-46 - Bünyamin Atici, Ugur Bati:
A Consumer Perception Research on the Subject of a New Technology in a Developing Dynamic Market: 3G Technology in Turkey. 47-59 - Abey Kuruvilla, Suraj M. Alexander, Xiaolin Li:
A Study of the Cascading Effects of Ambulance Diversion among Hospitals. 60-70 - Ebru Polat, Nuri Basoglu, Tugrul U. Daim:
Effects of Adaptivity and Other External Variables on Mobile Service Adoption. 71-89
Volume 3, Number 4, 2011
- Xutao Du, Chunxiao Xing, Lizhu Zhou, Ke Han:
Modeling Control Flow in WS-BPEL with Chu Spaces. 1-21 - Debmalya Biswas, Krishnamurthy Vidyasankar:
Optimal Compensation for Hierarchical Web Services Compositions Under Restricted Visibility. 22-38 - Shijun Liu, Yong Zhang, Xiangxu Meng:
Towards High Maturity in SaaS Applications Based on Virtualization: Methods and Case Study. 39-53 - Masahide Nakamura, Hiroshi Igaki, Takahiro Kimura, Ken-ichi Matsumoto:
Identifying Services in Procedural Programs for Migrating Legacy System to Service Oriented Architecture. 54-72 - Chien-Yen Chang, Ting-Wei Chang:
The Development of Parameters and Warning Algorithms for an Intersection Bus-Pedestrian Collision Warning System. 73-92
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