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ORCIDInternational Journal of Information Management, Volume 76
Volume 76, 2024
- Arpita Agnihotri, Saurabh Bhattacharya
:
Chatbots' effectiveness in service recovery. 102679 - Yogesh K. Dwivedi, Laurie Hughes, Harshad K. D. H. Bhadeshia, Sophia Ananiadou, Anthony G. Cohn, Jacqueline M. Cole, Gareth John Conduit, Maunendra Sankar Desarkar, Xinwei Wang:
Artificial intelligence (AI) futures: India-UK collaborations emerging from the 4th Royal Society Yusuf Hamied workshop. 102725 - Ana Rita Gonçalves, Diego Costa Pinto, Saleh Shuqair, Marlon Dalmoro, Anna S. Mattila:
Artificial intelligence vs. autonomous decision-making in streaming platforms: A mixed-method approach. 102748 - Oluwafemi Akanfe, Diane Lawong, H. Raghav Rao:
Blockchain technology and privacy regulation: Reviewing frictions and synthesizing opportunities. 102753 - Yedi Wang, Jiaji Zhu, Renhuai Liu, Yushi Jiang:
Enhancing recommendation acceptance: Resolving the personalization-privacy paradox in recommender systems: A privacy calculus perspective. 102755 - Mohina Gandhi, Arpan Kumar Kar:
Dress to impress and serve well to prevail - Modelling regressive discontinuance for social networking sites. 102756 - Edward C. S. Ku, Chun-Der Chen:
Artificial intelligence innovation of tourism businesses: From satisfied tourists to continued service usage intention. 102757 - Prashanth Ravula, Amit Bhatnagar, Subhash Jha:
Comparing the effectiveness of recommendation agents across devices. 102758 - Yiwei Gong, Xinyi Yang:
Understanding strategies for digital government transformation: A strategic action fields perspective. 102766 - Zhenzhen Lu, Qingfei Min, Lintong Jiang, Qi Chen:
The effect of the anthropomorphic design of chatbots on customer switching intention when the chatbot service fails: An expectation perspective. 102767 - Yuanzhu Zhan, Yangchun Xiong, Runyue Han, Hugo K. S. Lam, Constantin Blome:
The impact of artificial intelligence adoption for business-to-business marketing on shareholder reaction: A social actor perspective. 102768 - You Li, Yi Li, Qian Chen, Yaping Chang:
Humans as teammates: The signal of human-AI teaming enhances consumer acceptance of chatbots. 102771 - Luisa Mariele Strauss, Amarolinda Zanela Klein, Eusebio Scornavacca:
Adopting emerging information technology: A new affordances process framework. 102772 - Lan Cao, Sumantra Sarkar, Balasubramaniam Ramesh, Kannan Mohan, Eun Hee Park:
Shift of ambidexterity modes: An empirical investigation of the impact of artificial intelligence in customer service. 102773 - Stefan Stieglitz, Milad Mirbabaie, Annika Deubel, Lea-Marie Braun, Tobias Kissmer:
Corrigendum to "The potential of digital nudging to bridge the gap between environmental attitude and behavior in the usage of smart home applications" [International Journal of Information Management 72 (2023) 102665]. 102774 - Hou Tsung-Yu, Tseng Yu-Chia, Chien Wen (Tina) Yuan:
Is this AI sexist? The effects of a biased AI's anthropomorphic appearance and explainability on users' bias perceptions and trust. 102775
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