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ORCIDSIGUCCS 2025: Denver, CO, USA
- Lisa Brown, Becky Klein, Laurie Fox, Brandon Hopkins:
Proceedings of the 2025 ACM SIGUCCS Annual Conference, SIGUCCS 2025, Denver, CO, USA, April 6-9, 2025. ACM 2025, ISBN 979-8-4007-1060-5 - Jeffrey P. Kontio
:
From Reactive to Proactive: Leveraging Learning Management Systems for a More Accessible Learning Experience. 1-4 - Sho Fujimura, Masaru Okumura:
Elevating Network Performance - Part II from IPv6 and Network Security Deployments. 5-8 - Stephen G. Lewis, Devin Jayetileke, Timothy Palumbo:
Evolving Practices in Windows Endpoint Deployment. 9-13 - Amy S. Kullgren:
Crafting Career-Ready Student Tech Gurus. 14-17 - Lucas Friedrichsen, Terralyn Vandetta, Andrew Wheeler, Carolyn Rothwell, Sean Bangs, Alex Merino, Kirsten Petersen:
One IT Serving Many - Using ITSM to Drive Organizational Change and Align a Federated IT Organization. 18-21 - Masayuki Mori, Kazuki Yamamoto, Hideo Masuda, Takayuki Nagai:
Shared Computers and VDI Systems in the BYOD Era. 22-25 - Jeffrey P. Kontio:
The Power of Community in Higher Ed IT: Lessons from Service Dog Training and Communities of Practice. 26 - Robert G. Fricke:
Redesigning the Technology Knowledge Base Website While Developing Sustainable Processes. 27 - Scott Trimmer:
Building Dashboards and Tools with Excel and Power BI to Elevate both Non-Techy Colleagues and Data Driven Decision Making. 28 - Elizabeth Anne Young:
Gathering User Stories. 29 - Theresa Dundon Friedman, Michael Ogoe:
Within Reach: Fostering Success in the Classroom through Equitable Access to Technology. 30 - Carlos Munoz:
New Hire Training: Microlearning and Universal Design with Arcade Software. 31 - Mo Nishiyama:
Thinking Locally? Act Globally. 32 - Kristen Dietiker:
Every IT job can lead to a cybersecurity career (or the career of your choice). 33 - Jeffrey P. Kontio, Robert G. Fricke:
Unlocking the Power of Communities of Practice in Higher Education IT. 34 - Beth Rugg, Josh Willis:
Building Resilient IT Organizations: A Case Study of UNC Charlotte's Service Desk Transformation. 35 - Beth Rugg:
Leadership Takes Courage, Boldness and Leaps of Faith. 36 - Ryan P. McKenna, Anna-Liisa Breit:
Moving Away From Hybrid-Joined Windows Workstations: A Cloud-Forward Transformation: A Cloud-Forward Transformation. 37 - Reagan M. Chesnut:
Don't Pack Your Fears: Identifying the right tools for the real problems. 38 - Jessica Stockett, Elizabeth Young:
The "Unofficial" Project Management Office. 39 - Reagan M. Chesnut:
Fun and Frames: Play-based project management for student employees. 40 - Amy S. Kullgren:
Making Customer Care a Core Value with Food and Fun! 41 - Mathew Bockus, Carlos Munoz:
From Novice to Know-How: Navigating the Learning Curve of Endpoint Management Systems. 42 - Miranda Carney-Morris:
Elevating Customer Support with GenAI. 43 - Miranda Carney-Morris, Logan Drain:
Collaborating to Foster Growth and Elevate Student Workers. 44 - Karl V. Owens:
Leveraging Linkedin Learning for Student Training. 45 - Beth Rugg:
SIGUCCS Academy: Project Management Overview for IT Managers. 46 - Becky Klein:
Climbing the PEAK of Customer Service: A Hands-on Workshop for Higher Education IT Support. 47 - Becky Klein, Reagan Chesnut, Max Cohen:
CARE: An Empathy-Based Approach. 48 - Miranda Carney-Morris:
Women at the Table: Building Pathways to Leadership in Higher Ed IT. 49 - Matthew Newman:
FRAME BY FRAME: The Development and Integration of a Community Stop-motion Animation Area at Mount Holyoke College. 50 - Kazuhiro Mishima, Kikuji Matsui, Takuro Ozaki:
Replacement and Advancement of Campus Networks and Guest Networks on Osaka Kyoiku University. 51-52 - Takashi Yamanoue, Tohma Mori, Kohei Fujieda:
Development of a Living Campus Map using a Wiki Software and Bot Computing. 53-57 - John Anderson:
Modernizing Password Policies at Anne Arundel Community College. 58 - Chris Martin, Amer Sejdic, Glenn Piper:
From Disruption to Insight: CrowdStrike's Impact on Client Services and Security. 59 - Stephanie Aubin, Leo Herzog:
Reimagining Workspaces: Embracing Open Design and Flexible Remote Work. 60 - Karl V. Owens:
SIGUCCS Academy. 61
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