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ORCID14th SIGUCCS 1986: Montreal, Canada
- Sharon M. J. Richardson, André Ostiguy:
SIGUCCS '86 Proceedings of the 14th annual ACM SIGUCCS conference on User services: setting the direction, Montreal, Canada, 1986. ACM 1986, ISBN 0-89791-208-X - Kirby W. Fong, Barbara L. Herron, Carol G. Tull:
Supercomputer sevices at the NMFECC. 1-16 - John Schofield:
The role of software tools in providing user services to supercomputer users. 17-18 - Bill Whitson:
Supercomputer training and support - getting started in the right direction. 19 - Susan Jenkins Saari:
Desktop publishing: some considerations for user services. 21-23 - Steven Brehe:
Desktop publishing and newsletter design. 25-30 - Alan E. Wittbecker:
Genesis of a TeX-based markup metalanguage. 31-33 - Stan Yagi:
Cornerstones of computing on campus. 35-48 - James C. Sweeton, Jill Tuer, Christine Wendt:
Help is but a phone call away... 49 - John H. Major:
The profession of user services. 51-53 - Marlene R. Pratto:
Supervision via computer. 55-61 - Laura Bollettino, Laurie Burns:
Consulting at a distance: Helping users by phone and electronic mail. 63-67 - Mark D. Eggers:
Electronic consulting. 69 - Kathy Hunter:
The computer-related curriculum. 71-73 - Elaine M. Hockman, Ellen Hoffman, Marvin Parnes:
Getting out of the computing centre: where the students are. 75-78 - Sandra Ward:
The University of Waterloo computing project (abstract only). 79 - Richard Nelson:
The role of user services in network design, implementation and support. 81-85 - John F. Schar:
Providing support for local area networking. 87-91 - Andrew M. Smith:
Using our technology to help ourselves (abstract only). 93 - Joanne M. Badagliacco:
Setting the direction for computer user groups: the City University of New York experience. 95-102 - Leila C. Lyons, Dorothy Ann Amsler:
User services management: changing a breed or breeding a change? 103-106 - Mark E. Westergaard:
Managing the student consultant. 107-110 - Mary Beth James:
Facilitating microcomputer use through a software review library. 111-114 - Rida Scott, Marsha Snyder:
Affordable and functional software for students. 115-121 - Donna Hamilton:
Selecting a statistical package for microcomputers on campus. 123-128 - Lisa Rogers:
The microcomputer software library (abstract only): a proactive approach to the software distribution and support problem for user services. 129 - John H. Major, Kevin Brusky, Patricia Eberhard, Kim Krattley:
Why do students work for academic computing services? 131-135 - Dianna Franklin:
An effective way to hire technical staff. 137-142 - Tammy Kraus:
A modular approach to training. 143-150 - Marjorie Windelberg:
Developing consulting techniques. 151-154 - Mark B. Johnson:
Effective realization of Kermit's microcomputer potential. 155-158 - Stephanie Winson:
Setting the directions of administrative computing at Lafayette College. 159-168 - Jerry Martin:
User education: a look at new technology. 169-174 - Lynn Begley:
Considerations in beginning a program for computer based educational software development (abstract only). 175 - Jon T. Rickman, Phillip J. Heeler, Tracy Corl, Bruce Gehrlein, Scott Land:
A videodisc training system for academic computing services. 177-187 - Lih-Er Wey:
Networking at Michigan State University. 189-200 - Gerard McCartney:
Prerequisites for a national network of university computers. 201-208 - Marilyn Everingham, Bill Brown:
Developing and delivering hands-on training. 209-223 - Tory Sawyer, Randy Anderson, Gary McCuaig:
Is it live or is it Memorex? 225-258 - Pam Purcell:
Putting it all together - a newsletter workshop. 259-261 - Richard W. Barone:
Dispelling computing center myths. 263-270 - John L. Hershbine:
Rationing computing resources in a university environment. 271-279 - Jane S. Fox:
To serve and to be seen to serve - how MACC addressed a problem. 281-286 - William E. Mihalo:
Developing a software core for computing centers (abstract only). 287 - John E. Bucher, Chuck Nicholas:
Setting the direction for administrative user services at the University of Kansas (a.k.a. The Information Center). 289-292 - Cindy Benes, Laura Kim:
The Administrative Information Center - two years later. 293-299 - Susan Foster, Douglas Walton:
The Workstation Resource Center at Temple University. 301-302 - Marjorie Windelberg:
SIGS - a piece of the information puzzle. 303-310 - Darlene Myers Hilderbrandt:
Computing literature: a guide to building information services in academic computer centers. 311-323 - Craig A. DeWitt:
Videotex at Clemson. 325-332 - Les Lloyd:
The changing role of computer center user services (abstract only): supporting the traditional mainframe user and the personal computer user. 333-334 - Alan E. Wittbecker:
New rules for new technology (abstract only): computer stress and human cost. 335-338 - David Stack, Neal Van Eck:
The increasing demands of micro support. 339-344 - Thomas A. Gerace:
Microcomputer support in user services: responding to users' changing needs. 345-350 - Marc LeClerc:
Microcomputer usage support at McGill University (abstract only). 351 - Diana E. D'Angelo, Susan M. Hazard:
Experiences in operating a university computer store and providing microcomputer services. 353-366 - Richard Nelson:
Office automation in the campus environment - the user services role. 367-370 - Jeb Lawson, Landy Manderson:
A case study in office automation training: UAB's student accounting services. 371-375 - Madge Grant Brochet:
Effective moderation of computer conferences - notes and suggestions. 377-385 - Cheryl Mills, Jody Ann Malsbury:
Small colleges: Universal problems, creative solutions. 387-390 - James A. Muir:
A successful user services generated campus master plan. 391-398 - Margaret Baker:
Rejuvinating a pulications group. 399-411 - Alan E. Wittbecker:
Driving in reverse: new directions in documentation. 413-415 - Carolyn J. Hagen:
The document manager plan for technical documentation (abstract only). 417 - Roger N. Addelson, Don M. Wee:
Starting a university microcomputer maintenance program. 419-454 - Rosann Webb Collins:
Faculty support services: a transformer between user needs and a changing technology. 455-458 - Wendy Whiteley:
Implementing a PC affiliate program. 459-460
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