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13th SIGUCCS 1985: oledo, Ohio, USA
- Jack Esbin:
Proceedings of the 13th Annual ACM SIGUCCS Conference on User Services: Pulling it all Together, 1985, Toledo, Ohio, USA, August 5-8, 1985. ACM 1985, ISBN 0-89791-167-9 - Fran Blake:
The demise of user services. 1-7 - Linda Downing, Ellen M. Jacobson, Doug Chambers:
The ABC's of customer support academic and business aspects of customer support: a perspective on marketing our services. 9-12 - Susan Jenkins Saari, Gail Sheridan Peters:
Marketing the centrol computing facilities. 13-19 - Leslie J. McCain:
An audiovisual orientation to academic computing services. 21-34 - Jerry Martin:
Producing on orientation videotape. 35-37 - John D. Chovan:
Developing interactive videodisc programs. 39-42 - Jerry Martin:
Interactive videodisk - a new look. 43-46 - Alan McCord, Catherine Cooper-Weidner:
Establishing a network control center. 47-53 - Richard Gordon:
How to hatch a handbook: the development of the VM/CMS Handbook. 55-67 - John H. Major:
Pulling it all tegether: a well-designed user's manual. 69-76 - Jerry Martin:
Micro/mainframe communications - the transition stage. 77-80 - Nancy Walczak Trisko:
Getting KERMIT to the users. 81-85 - Nancy O. Broadhead, John Gregory, Chris Pelkie, Sarah Main, Richard T. Close:
The unique advantages of the Macintosh. 87-90 - Mark P. Hale, Frances D. Cruse:
The Faculty Support: developing computer courses for the faculty at the University of Florida. 91-96 - James H. Westmoreland:
Microcomputers for faculty. 97-101 - Bill Brown, Marilyn Everingham:
Hands-on microcomputer training. 103-127 - Stan Yagi:
Handling microcomputers in the university environment. 129-134 - Debbie W. Coultis, Marc A. Gallo:
Managing personal desktop computing at Argonne National laboratory. 135-147 - David J. Solomon, Susan M. Hazard:
Developing instructional microcomputer laboratories for a university. 149-156 - Richard Haller:
Experiences with computer conferencing. 157-172 - Phyllis Kent:
Licensing of microcomputer software. 173-174 - John D. Chovan:
Handling site-license agreements and public domain software architecture. 175-179 - Paul L. Johnson:
Doe software: scientific and engineering software for sharing. 181-183 - Beverly Fico Brown:
Microcomputer software exchange at Michigan State University. 185-197 - Jeanne Marie Olexy:
A strategy for word processing training. 199-211 - Ronald L. Baker:
A "second-generation" microcomputer application curriculum. 213-217 - Michael J. D'Amore:
Inter-institutional user services. 219-222 - Cathy Ozubko:
Graphic design awareness in a computing environment. 223-229
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