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ICITS 2021: Península de Santa Elena, Ecuador
- Álvaro Rocha, Carlos Ferrás, Paulo Carlos López-López, Teresa Guarda:

Information Technology and Systems - ICITS 2021, Península de Santa Elena, Ecuador, February 10-12, 2021, Volume 1. Advances in Intelligent Systems and Computing 1330, Springer 2021, ISBN 978-3-030-68284-2
Information and Knowledge Management
- Lucas C. de Almeida

, Francisco L. de Caldas Filho
, Natália A. Marques
, Daniel S. do Prado
, Fábio Lúcio Lopes de Mendonça
, Rafael T. de Sousa Jr.
:
Design and Evaluation of a Data Collector and Analyzer to Monitor the COVID-19 and Other Epidemic Outbreaks. 23-35 - Adam Marks, Maytha Al-Ali, Reem Attasi, Abdellah Abu Elkishk, Yacine Rezgui:

Digital Transformation in Higher Education: Maturity and Challenges Post COVID-19. 53-70
Human-Computer Interaction
- Eveling Castro Gutierrez

, Christian Suca
, Elizabeth Vidal
:
Construction of a 3D Model to Computerized Training Centered in Patient: PerMed & HCI Approach. 526-533 - Artem A. Balyakin

, Nurzhan N. Nurakhov, Marina V. Nurbina
:
Digital Twins vs Digital Trace in Megascience Projects. 534-539
Organizational Models and Information Systems
- Gustavo Caiza

, Paul V. Ronquillo-Freire, Carlos A. Garcia
, Marcelo V. Garcia
:
Scoping Review of the Work Measurement for Improving Processes and Simulation of Standards. 543-560 - Jean Martin Solis-Quispe, Kathia Milagros Quico-Cauti, Willy Ugarte:

Chatbot to Simplify Customer Interaction in e-Commerce Channels of Retail Companies. 561-570 - Jussi Okkonen

:
Resilience by Digital - How Sociotechnical Helped Maintaining Operational and Recovery. 581-589

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