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IESS 2022: Geneva, Switzerland
- Thang Le Dinh, Monica Dragoicea:
International Conference on Exploring Service Science, IESS 2022, Geneva, Switzerland, February 16-18, 2022. edp sciences 2022 - Michel Léonard, De Marco Marco, Monica Dragoicea, Thang Le Dinh:
Preface. 1 - Nabil Georges Badr, Luca Carrubbo, Layal Mohtar:
How to Reach the Goal of Quadruple Aim Today in Healthcare Service Ecosystem: Nudges from the A4A Approach. 1001 - Luca Carrubbo, Francesco Polese, Monica Dragoicea
, Leonard Walletzký, Antonietta Megaro:
Value co-creation 'gradients': enabling human-machine interactions through AI-based DSS. 1002 - Reinhard Weissinger:
Service-dominant logic and circular economy - An attempt at integrating two paradigms. 1003 - Muhammad K. Ali
, F. Jordan Srour
, Nabil Georges Badr, Abbas Tarhini
:
Exploring the System Dynamics of COVID-19 and Reconfiguration of Emergency Medical Services. 1004 - Antti Paatela:
Design science masterplan in improving online investing decision support services. 1005 - Daniela Patricia Feversani, Valeria de Castro, Esperanza Marcos:
Process Management Models in Service Enterprises: A Systematic Literature Review. 1006 - Mauro Romanelli:
Public organisations and innovation for smart and sustainable working. 2001 - Nabil Georges Badr, Maha Dankar
:
Assistive Healthcare Robotics - Challenges in Nursing Service Innovation: Critical Review. 2002 - Hervé Platteaux, Emmanuelle Salietti, Laura Molteni:
Structuring a course service for developing the learning digital skills of university students in Fribourg. 3001 - Nicolas Szilas
:
The mutations of project-based learning in the context of information services. 3002 - Jérôme Mizeret, Nathalie Nyffeler, Sylvie Ray-Kaeser, Noémie Délèze, Mélanie Thomas:
Case study: the contributions of a FabLab to a Bachelor cursus in Occupational Therapy. 3003 - Giovanna Di Marzo Serugendo, Lamia Friha, Pierre-Yves Burgi, Julien Döbeli, Assane Wade, Maria Assunta Cappelli, Anne-Françoise Cutting-Decelle, Mathieu Vonlanthen, Natacha Durand, Alain Hugentobler:
Towards a digital service to help the elaboration, implementation and follow-up of study regulations at the University of Geneva - a hands-on experiment. 3004 - Jürg Meierhofer
, Rodolfo Benedech
, Lukas Schweiger
, Cosimo Barbieri, Mario Rapaccini:
Quantitative Modelling of the Value of Data for Manufacturing SMEs in Smart Service Provision. 4001 - Shaun West
, Yann Keiser
, Oliver Stoll, Simon Züst:
Exploring factory digital production support system through the lens of Service Dominant logic. 4002 - Luisa Varriale, Paola Briganti, Tiziana Volpe:
Smart inclusive universities: the role of technology for the accessibility and usability in the Italian context. 4003 - Luisa Varriale, Paola Briganti, Tiziana Volpe, Maria Ferrara:
Sport organizations: An investigation of digital technologies and their impact on performance in the Italian context. 4004 - Thang Le Dinh, Nguyen Anh Khoa Dam
, Gia Huan Ho:
Towards Knowledge-based Smart Service Systems: The Case of a Recommender System for a Cultural Organization. 5001 - Thang Le Dinh, Nguyen Anh Khoa Dam
, Nam Nguyen Chan, My Hang Vu Thi, Cuong Pham-Nguyen:
From Customer Data to Smart Customer Data: The Smart Data Transformation Process. 5002
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