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ORCID20th EGOV 2021: Granada, Spain
- Hans Jochen Scholl
, J. Ramón Gil-García, Marijn Janssen, Evangelos Kalampokis, Ida Lindgren, Manuel Pedro Rodríguez Bolívar:
Electronic Government - 20th IFIP WG 8.5 International Conference, EGOV 2021, Granada, Spain, September 7-9, 2021, Proceedings. Lecture Notes in Computer Science 12850, Springer 2021, ISBN 978-3-030-84788-3
Digital Transformation
- Ralf Klischewski:
Data Science or Process Science? How to Promote the Next Digital Transformation in the Public Sector. 3-15 - Ana Paula dos Santos Tavares, Luiz Antonio Joia, Marcelo Fornazin:
Digital Transformation Initiatives in Public Administration During the Covid-19 Pandemic in Brazil: Unveiling Challenges and Opportunities. 16-28 - Peter Kuhn, Matthias Buchinger, Dian Balta:
How to Redesign Government Processes for Proactive Public Services? 29-40
Digital Services and Open Government
- Stijn Wouters, Marijn Janssen, Joep Crompvoets:
Understanding Actor Roles in Inter-organizational Digital Public Services. 43-58 - Björn Lundell, Jonas Gamalielsson, Andrew Katz, Mathias Lindroth:
Perceived and Actual Lock-in Effects Amongst Swedish Public Sector Organisations When Using a SaaS Solution. 59-72 - Luis Felipe M. Ramos, Mariana Lameiras, Delfina Soares, Luís A. Amaral:
The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal. 73-85 - Søren Skaarup:
Beyond Substantive Goals - A Framework for Understanding Citizens Need and Goals in Bureaucratic Encounters. 86-102 - Boriana Rukanova, Yao-Hua Tan, Jolien Ubacht, Marcel Molenhuis, Frank Heijmann, Han Bosch, Zisis Palaskas, Hao Chen, Toni Männistö, Ade Ratnasari:
eCommerce Platforms Evaluation Framework for Government. 103-116 - Hans Jochen Scholl, Eric E. Holdeman:
Practitioners' Perceptions of Fitness to Task of a Leading Disaster Response Management Tool. 117-133
Open Data: Social and Technical Perspectives
- Elisabeth Gebka, Annick Castiaux:
A Typology of Municipalities' Roles and Expected User's Roles in Open Government Data Release and Reuse. 137-152 - Davide Di Staso, Fernando Kleiman, Joep Crompvoets, Marijn Janssen:
A Digital Game to Learn About Open Data. 153-164 - Fabian Kirstein, Dario Bacher, Vincent Bohlen, Sonja Schimmler:
Ronda: Real-Time Data Provision, Processing and Publication for Open Data. 165-177 - Mentor Geci, Csaba Csáki:
The Potential of BOLD in National Budget Planning: Opportunities and Challenges for Kosovo. 178-189
Smart Cities
- Manuel Pedro Rodríguez Bolívar, Fabiana Roberto, Rosa Lombardi:
Policy Recommendations for Promoting Touristic Attractivity from Local Government Perspective in Innovative Environments. 193-204 - Xiaoyi Yerden, J. Ramón Gil-García, Mila Gascó-Hernández, G. Brian Burke:
Understanding the Factors that Affect Smart City and Community Initiatives: Lessons from Local Governments in the United States. 205-216 - Flavia Michelotto, Luiz Antonio Joia:
The Social Representation of Smart Cities: A View from Brazil. 217-228 - Suha AlAwadhi:
Trust Factors Affecting the Adoption of E-Government for Civic Engagement. 229-244
Data Analytics, Decision Making, and Artificial Intelligence
- Evangelos Kalampokis, Areti Karamanou, Konstantinos A. Tarabanis:
Applying Explainable Artificial Intelligence Techniques on Linked Open Government Data. 247-258 - George Domalis, Nikos I. Karacapilidis, Dimitris Tsakalidis, Anastasios Giannaros:
A Trustable and Interoperable Decentralized Solution for Citizen-Centric and Cross-Border eGovernance: A Conceptual Approach. 259-270 - Wout Hofman, Jonathan Migeotte, Mathieu L. M. Labare, Boriana Rukanova, Yao-Hua Tan:
Using Business Data in Customs Risk Management: Data Quality and Data Value Perspective. 271-287 - Daniel Toll, Ida Lindgren, Ulf Melin:
Process Automation as Enabler of Prioritized Values in Local Government - A Stakeholder Analysis. 288-300 - Flavio Corradini, Caterina Luciani, Andrea Morichetta, Marco Piangerelli, Andrea Polini:
TLV-dissγ : A Dissimilarity Measure for Public Administration Process Logs. 301-314 - Paul Brous, Monica den Boer, Pascal Wolf:
Towards a Framework for the Adaptation of the Internet of Things in International Border Control Organizations. 315-327
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