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20th DSOM 2009: Venice, Italy
- Claudio Bartolini, Luciano Paschoal Gaspary:

Integrated Management of Systems, Services, Processes and People in IT, 20th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management, DSOM 2009, Venice, Italy, October 27-28, 2009. Proceedings. Lecture Notes in Computer Science 5841, Springer 2009, ISBN 978-3-642-04988-0
Monitoring and Analysis Tools
- Cristian Morariu, Péter Rácz, Burkhard Stiller:

Design and Implementation of a Distributed Platform for Sharing IP Flow Records. 1-14 - Vladislav Marinov, Jürgen Schönwälder

:
Design of a Stream-Based IP Flow Record Query Language. 15-28 - Andreas Kiefer, Elias P. Duarte Jr., Cristina D. Murta:

Monitoring Multiple Concurrent Service Level Parameters with Multidimensional Trees. 29-42
Service Management
- Andrea Clematis

, Angelo Corana
, Daniele D'Agostino
, Antonella Galizia
, Alfonso Quarati
:
A Performance-Based Methodology to Improve Grid Exploitation. 43-55 - Sebastian Hagen, Nigel Edwards, Lawrence Wilcock, Johannes Kirschnick, Jerry Rolia:

One Is Not Enough: A Hybrid Approach for IT Change Planning. 56-70 - Juliano Araújo Wickboldt

, Luís Armando Bianchin, Roben Castagna Lunardi
, Fabrício Girardi Andreis, Weverton Luis da Costa Cordeiro, Cristiano Bonato Both
, Lisandro Zambenedetti Granville
, Luciano Paschoal Gaspary, David Trastour, Claudio Bartolini:
Improving IT Change Management Processes with Automated Risk Assessment. 71-84
Autonomic and Self-management
- Alexander V. Konstantinou, Yechiam Yemini:

A2A: An Architecture for Autonomic Management Coordination. 85-98 - Jéferson Campos Nobre

, Lisandro Zambenedetti Granville
:
Consistency of States of Management Data in P2P-Based Autonomic Network Management. 99-110 - Arnd Schröter, Daniel Graff, Gero Mühl, Jan Richling, Helge Parzyjegla:

Self-optimizing Hybrid Routing in Publish/Subscribe Systems. 111-122
People in IT and Decision Support for IT Management
- Yixin Diao, Aliza Heching:

Workload Management in Dynamic IT Service Delivery Organizations. 123-137 - Roben Castagna Lunardi

, Weverton Luis da Costa Cordeiro, Fabrício Girardi Andreis, Juliano Araújo Wickboldt
, Cristiano Bonato Both
, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville
, David Trastour, Claudio Bartolini:
ChangeAdvisor: A Solution to Support Alignment of IT Change Design with Business Objectives/Constraints. 138-151 - David Trastour, Athena Christodoulou:

Towards Robust IT Service Portfolio Management. 152-163
Security and Virtualization
- Anna Sperotto

, Ramin Sadre, Pieter-Tjerk de Boer, Aiko Pras:
Hidden Markov Model Modeling of SSH Brute-Force Attacks. 164-176 - Andreas Berl, Roman Weidlich, Michael Schrank, Helmut Hlavacs, Hermann de Meer:

Network Virtualization in Future Home Environments. 177-190

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