BibTeX record conf/lisa/PurcellHAOBS03

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@inproceedings{DBLP:conf/lisa/PurcellHAOBS03,
  author       = {Stacy Purcell and
                  Sally Hambridge and
                  David Armstrong and
                  Tod Oace and
                  Matt Baker and
                  Jeff Sedayao},
  editor       = {{\AE}leen Frisch},
  title        = {Peer Certification: Techniques and Tools for Reducing System Admin
                  Support Burdens While Improving Customer Service},
  booktitle    = {Proceedings of the 17th Conference on Systems Administration {(LISA}
                  2003), San Diego, California, USA, October 26-31, 2003},
  pages        = {105--114},
  publisher    = {{USENIX}},
  year         = {2003},
  url          = {http://www.usenix.org/publications/library/proceedings/lisa03/tech/purcell.html},
  timestamp    = {Tue, 02 Feb 2021 08:06:12 +0100},
  biburl       = {https://dblp.org/rec/conf/lisa/PurcellHAOBS03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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