BibTeX record conf/icis/YangLK11

download as .bib file

@inproceedings{DBLP:conf/icis/YangLK11,
  author       = {Ming Yang and
                  Yijun Li and
                  Melody Y. Kiang},
  editor       = {Dennis F. Galletta and
                  Ting{-}Peng Liang},
  title        = {Environmental Scanning for Customer Complaint Identification in Social
                  Media},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2011, Shanghai, China, December 4-7, 2011},
  publisher    = {Association for Information Systems},
  year         = {2011},
  url          = {http://aisel.aisnet.org/icis2011/proceedings/knowledge/1},
  timestamp    = {Wed, 04 May 2022 14:28:54 +0200},
  biburl       = {https://dblp.org/rec/conf/icis/YangLK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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